Chief of Staff, Strategy & Ops

We're backed by $50MM from Accel, EQT, Menlo, and 100s of legendary angels (Adam Grant, Shreyas Doshi, etc). We're an interesting blend of consumer + enterprise product that serves 1000s of C-level execs from companies like Figma, Box, Notion, and OpenAI.

ABOUT THE ROLE

• We're hiring for a Chief of Staff who'll work directly with our GM (Lucas) and our Founder/CEO (Joseph).
• Be our Swiss Army Knife: do whatever it takes to make every part of the company successful - GTM, Product, Community, People, etc.
• Examples of current/past projects:
  • Spinning up AI-native workflows end-to-end using modern tools (e.g. Clay, Zapier, Gamma, MCPs) with 0 eng support.
  • Running ELEVATE - our flagship in-person conference for CPOs from Confluent, Box, Brex, ScaleAI, and more.
  • Scaling Customer Success to 50+ accounts ($XM ARR) with
  • Running GTM for new product and feature launches from building lead lists to running campaigns and closing early customers.
  • Acting as a mini-PM: working with Eng and Design to turn ideas into shipped products
  • + 100s more... we move fast!
• This role is based in New York City and is mostly in-person (4 days a week). We have a beautiful office @ Hudson Yards :)

WHO YOU ARE

• 2 - 5 years of experience as a top performer in roles that demand rigor and hard work (e.g., early startup employee, big 3 consulting, banking, top-performing sales).
• You're a barrel - Insanely high agency and resourcefulness. The kind of person who takes an ambiguous idea from 0 1 live - with taste, urgency, and almost no handholding.
• AI-native. You're not just a "prompt dabbler". AI is part of how you think and work. You're the person who's trying to figure out (or have figured out) how to 10x something with a tool your peers haven't even heard of yet.
• Tech and product savvy. You're curious, fluent with software, and dangerous with tools. Even if you haven't used them before, you learn fast and optimize even faster.
• You think in numbers. You're sharp in spreadsheets, fast with data, and obsessed with signal over noise. (Bonus if you've used product analytics tools like PostHog or Mixpanel)
• A "founder-ish" mindset: self-driven, resourceful, ready to build and be in the trenches (this is NOT your typical 9-5)
• A positive influence on every team you've been on (you would know) :)

WHAT WE BELIEVE

• In this era of AI, we can (and will) build a billion-dollar company with less than 100 employees. This means that every spot on this ship is sacred, and we will have an absurdly high bar on recruiting (no hire > mediocre hire).
  • We will only hire the best of the best (hardworking, passionate, high IQ, good person, etc)
  • Also, small teams FTW (see Metcalfe's Law)
• Outlier work ethic = outlier results. You work smart and hard.
• The bar always rises. What's good today isn't good enough tomorrow.
• Culture fit is everything. We only hire people already 90% aligned with our values. Too much energy is wasted trying to change people.
• This is our moment. Right team, right place, right time. We'll do whatever it takes to seize it.

If this role made your heart beat faster, here's your move. The best candidates are already emailing lucas@knoetic.com with a thoughtful note on why they're a fit.