Chief of Staff
Apply NowCompany: Flowcode
Location: New York, NY 10025
Description:
Chief of Staff
Location: Soho, New York City (In Office)
Reports to: CEO
About Flowcode
Flowcode is building the world's best offline-to-online conversion platform. As the leading provider of enterprise-grade QR and analytics, trusted by over 70% of the Fortune 500, Flowcode empowers brands and creators to convert offline interactions into measurable, actionable online conversions. We are a customer and product-obsessed, execution-first company with a non-hierarchical structure and a high-performance culture. Our founding principle on talent is "the product is the team and the team is the product." Every function-from strategy, HR and finance to design, product, engineering and GTM-is part of one system. We build great products by building elite teams.
The Role
Flowcode's Chief of Staff is not just a note-taker, project planner, or passive observer. This role is a force multiplier to the CEO and exec team-a player-coach who drives clarity, pressure-tests thinking, simplifies execution, and unlocks scale. You'll amplify the exec team's operating bandwidth, run point on top-priority initiatives, drive Flowcode's operating cadence, and serve as a trusted mirror for team performance.
This role requires sharp execution instincts, deep operational rigor, and an obsession with input metrics. You will be expected to anticipate, simplify, and accelerate decision-making, drive high-priority initiatives, and challenge ambiguity with clarity and precision.
What You'll Do
1. Execution Engine Ownership
- Refine and enforce Flowcode's operating rhythm: daily input measurement, weekly standups, quarterly OKRs, semi-annual offsites
- Define and track company-wide input metrics-across Product, GTM, Ops, and Talent
- Spot bottlenecks early-simplify, systematize, or escalate as needed
- Keep the team aligned, accountable, and ahead of schedule on all deliverables
2. CEO Partnership & Leadership Team Enablement
- Act as the right hand to the CEO-prepare for and follow up on all meetings, decisions, and strategic bets to ensure end to end execution and accountability
- Elevate leadership communication-truthful, organized, actionable, and fast
- Manage internal escalation and clarity-get to the end of the movie to keep operations and decision making streamlined, fast and effective
3. Cross-Functional Execution
- Drive or unblock complex, cross-functional initiatives from idea to execution-especially at the 0-to-1 and 1-to-10 phases (e.g., new product GTM, org design, pricing, partnerships)
- Connect dots between Product, Engineering and GTM-optimize for frictionless workflows
- Turn hard questions into fast starts. Create process pain early to accelerate execution
4. Culture & Talent Champion
- Reinforce our cultural DNA: Execution wins. Input metrics matter. Customers are smarter than us.
- Help recruit, coach, and retain high-velocity talent that gets 1% better every day
- Protect the jigsaw puzzle of teamwork-help identify and resolve team misfits or role mismatches quickly
- Coach managers and ICs on clarity, communication, and execution
- Be a cultural bar-raiser in hiring, onboarding, and performance
Who You Are
- 6-10 years of experience across strategy, operations, consulting, startup leadership, or VC-backed tech
- Prior Chief of Staff, founder, ops leader, or management consultant experience preferred
- Known for radical clarity, high speed, ruthless prioritization, and executional firepower
- Fluent in GTM, product, ops, and customer language-can speak to any function with credibility
- Exceptional written, visual, and verbal communicator-precise with words and data, allergic to vagueness and imprecision
- Track record of owning ambitious initiatives and delivering results quickly
- Systems thinker with a builder's mindset-you can zoom out to redesign workflows and zoom in to fix a Google Sheet formula
- Emotionally intelligent, calm under pressure, and trusted by execs and individual contributors alike
- NYC-based or willing to relocate-we believe in in-person collaboration for speed and culture
What Success Looks Like
- You provide the operational leverage to enable our CEO to spend 80% of his time on only the highest impact strategic projects
- Every initiative at the company starts fast, asks the tough questions early, and ends with impact
- The team is organized, focused, and tracking the right input metrics every week
- The organization becomes sharper, simpler, faster-with less friction and more results
What We Offer
- Competitive salary + equity
- Health, dental, and vision insurance
- A high-talent, low-politics culture
- Access to a market defining opportunity with massive TAM
Apply if:
You want to be at the center of a team where execution is strategy, where every teammate is a builder, and where your fingerprints will be all over the product, people, and performance of a category-defining company.
Location: Soho, New York City (In Office)
Reports to: CEO
About Flowcode
Flowcode is building the world's best offline-to-online conversion platform. As the leading provider of enterprise-grade QR and analytics, trusted by over 70% of the Fortune 500, Flowcode empowers brands and creators to convert offline interactions into measurable, actionable online conversions. We are a customer and product-obsessed, execution-first company with a non-hierarchical structure and a high-performance culture. Our founding principle on talent is "the product is the team and the team is the product." Every function-from strategy, HR and finance to design, product, engineering and GTM-is part of one system. We build great products by building elite teams.
The Role
Flowcode's Chief of Staff is not just a note-taker, project planner, or passive observer. This role is a force multiplier to the CEO and exec team-a player-coach who drives clarity, pressure-tests thinking, simplifies execution, and unlocks scale. You'll amplify the exec team's operating bandwidth, run point on top-priority initiatives, drive Flowcode's operating cadence, and serve as a trusted mirror for team performance.
This role requires sharp execution instincts, deep operational rigor, and an obsession with input metrics. You will be expected to anticipate, simplify, and accelerate decision-making, drive high-priority initiatives, and challenge ambiguity with clarity and precision.
What You'll Do
1. Execution Engine Ownership
- Refine and enforce Flowcode's operating rhythm: daily input measurement, weekly standups, quarterly OKRs, semi-annual offsites
- Define and track company-wide input metrics-across Product, GTM, Ops, and Talent
- Spot bottlenecks early-simplify, systematize, or escalate as needed
- Keep the team aligned, accountable, and ahead of schedule on all deliverables
2. CEO Partnership & Leadership Team Enablement
- Act as the right hand to the CEO-prepare for and follow up on all meetings, decisions, and strategic bets to ensure end to end execution and accountability
- Elevate leadership communication-truthful, organized, actionable, and fast
- Manage internal escalation and clarity-get to the end of the movie to keep operations and decision making streamlined, fast and effective
3. Cross-Functional Execution
- Drive or unblock complex, cross-functional initiatives from idea to execution-especially at the 0-to-1 and 1-to-10 phases (e.g., new product GTM, org design, pricing, partnerships)
- Connect dots between Product, Engineering and GTM-optimize for frictionless workflows
- Turn hard questions into fast starts. Create process pain early to accelerate execution
4. Culture & Talent Champion
- Reinforce our cultural DNA: Execution wins. Input metrics matter. Customers are smarter than us.
- Help recruit, coach, and retain high-velocity talent that gets 1% better every day
- Protect the jigsaw puzzle of teamwork-help identify and resolve team misfits or role mismatches quickly
- Coach managers and ICs on clarity, communication, and execution
- Be a cultural bar-raiser in hiring, onboarding, and performance
Who You Are
- 6-10 years of experience across strategy, operations, consulting, startup leadership, or VC-backed tech
- Prior Chief of Staff, founder, ops leader, or management consultant experience preferred
- Known for radical clarity, high speed, ruthless prioritization, and executional firepower
- Fluent in GTM, product, ops, and customer language-can speak to any function with credibility
- Exceptional written, visual, and verbal communicator-precise with words and data, allergic to vagueness and imprecision
- Track record of owning ambitious initiatives and delivering results quickly
- Systems thinker with a builder's mindset-you can zoom out to redesign workflows and zoom in to fix a Google Sheet formula
- Emotionally intelligent, calm under pressure, and trusted by execs and individual contributors alike
- NYC-based or willing to relocate-we believe in in-person collaboration for speed and culture
What Success Looks Like
- You provide the operational leverage to enable our CEO to spend 80% of his time on only the highest impact strategic projects
- Every initiative at the company starts fast, asks the tough questions early, and ends with impact
- The team is organized, focused, and tracking the right input metrics every week
- The organization becomes sharper, simpler, faster-with less friction and more results
What We Offer
- Competitive salary + equity
- Health, dental, and vision insurance
- A high-talent, low-politics culture
- Access to a market defining opportunity with massive TAM
Apply if:
You want to be at the center of a team where execution is strategy, where every teammate is a builder, and where your fingerprints will be all over the product, people, and performance of a category-defining company.