Chief Operating Officer (COO)

Job Description

Crestwood Medical Center is your community healthcare provider - a 180-bed full-service acute care hospital offering surgical and diagnostic procedures while providing compassionate care.

We believe in the power of people to create great care. We're approximately 1,000 healthcare professionals strong and are proud to be recognized as a Tier 1 Facility from Blue Cross and Blue Shield of Alabama. We have been recognized as an Accredited Chest Pain Center with Primary PCI and Resuscitation by American College of Cardiology, a Primary Stroke Center from The Joint Commission and American Heart Association, a Blue Distinction Center+ for Bariatric Surgery and Spine Surgery, the American Heart Association's Get With The Guidelines for Heart Failure (Gold) and AFib (Gold), a Certified Treatment Center of Excellence from the ALS Association, and other accreditations and recognition for imaging, endoscopy, breast care and elderly care.

We work hard every day to be a place of healing, caring and connection for patients and families in the community we call home.
Mission Statement
It is our mission to improve our patients' quality of life and enhance the well-being of our community by providing exceptional care and service in an environment that is compassionate, safe, efficient and team-oriented.

Job Summary

Responsible for the hospital's day-to-day operational activities, including patient throughput, revenue and sales growth, expense, cost and margin-control, and monthly, quarterly, and annual financial goal management. Responsible for overseeing multiple non-nursing departments. Will develop sufficient skills and knowledge in order to be promoted to a Chief Executive Officer position at a different location.

Essential Functions

• BUSINESS DEVELOPMENT
  • Assist the hospital CEO with translating annual revenue and profit goals into specific plans that will achieve desired goals.
  • Assist the hospital CEO in developing a strategy for increasing volume by targeting specific physicians on the medical staff as well as assessing needs for new physicians.
• COST CONTAINMENT
  • Assist the hospital CEO and CFO with achieving a balance between revenue and expenses.
  • Periodically review hospital's department results and advise corrective actions to department managers.
• PHYSICIAN RELATIONS
  • Assist the hospital CEO with strategies for building stronger relations with the medical staff.
  • Provides suggestions on how to approach difficult problems with individual physicians.
  • Assist the hospital CEO with physician recruiting as well as identifying new services/product lines and capital expenditures.
• COAHING AND DEVELOPMENT
  • Works with individual department manages to review performance, strengths and development needs and provide coaching.
  • Shares best practices from experience both internally and externally.
  • Suggests additional training that will assist department managers performance development.
• Performs other duties as assigned.
• Complies with all policies and standards.

Qualifications

• Master's Degree Master's degree in Hospital Administration or Business Administration or similar field preferred
• Bachelor's Degree Bachelor's degree in Hospital Administration or Business Administration or similar field required
• 4-6 years Successful experience leading multiple acute care hospital departments required

Knowledge, Skills and Abilities

• Understanding of how to build revenue and physician practices.
• Basic knowledge of hospital financial systems required.
• Ability to recruit, lead, coach and develop employees in order to assist them in job success.
• Demonstrated business acumen.
• Must be able to problem solve, identify real issues and formulate solutions and to teach others as well.