Chief Operations Officer

Job Title: Chief Operations Officer

Department: Tribal Government

Reports to: Gun Lake Tribal Council

Location: Administration Building

Status/Level: Contracted- Exempt (EX7)/ Full Time

Wage: $168,440 - $214,761

Open Date: May 22, 2024

Close Date: Open until filled

SUMMARY

The Chief Operations Officer is responsible for developing and executing daily operations and management strategies in support of overall business goals and strategic direction for the Tribal Government, its subsidiaries, enterprises and affiliates. The Chief Operations Officer oversees and acts with delegated authority for Government Administration. The Chief Operations Officer acts as a governmental liaison to Gun Lake Casino Executive Management on behalf of the Tribal Council. The Chief Operations Officer facilitates and negotiates with other agencies and represents the interests of the Match-E-Be-Nash-She-Wish Tribal Government to local, state and federal government agencies. The Chief Operations Officer is tasked with facilitating strategic planning and initiatives, change management, financial objectives and cultural changes as defined by the Tribal Council.

ESSENTIAL QUALIFICATIONS

• Graduate degree in the field of Business Administration or Public Administration with at least five years of senior executive-level experience
• Minimum of three years of demonstrated Director level experience partnering with Human Resources Administration, Finance Administration, Tribal Gaming and Tribal Government operations, inclusive of Health and Human Services (HHS) or a combination thereof; OR
• Bachelor's Degree with ten years in a senior executive-level position that includes;
• Minimum of five years of demonstrated Director level experience partnering with Human Resources Administration, Finance Administration, Tribal Gaming and Tribal Government operations, inclusive of Health and Human Services (HHS), or a combination thereof
• The Chief Operations Officer should have a proven track record of success in mentoring, coaching, and most importantly, managing large, cross-functional teams. This is a key aspect of the role and requires strong collaborative leadership skills
• Demonstrated leadership skills, well-defined interpersonal skills and outstanding communication skills
• Effectively communicates Council decisions to achieve understanding and acceptance by demonstrating good judgment in selecting the proper mode of communication
• Demonstrated knowledge of laws, codes and agency regulations that apply to Tribal Government
• Demonstrated ability to successfully develop a communication strategy and plan to effectively inform both the Council and supported teams on all aspects of business operations
• Performs effectively despite sudden deadlines and changing priorities while handling multiple demands from superiors and subordinates
• Demonstrates a strong ability to identify, analyze, and solve problems. Makes effective use of all organizational resources to solve problems

DUTIES AND RESPONSIBILITIES include but are not limited to, the following:

Government Operations:

• Manage and mentor executive-level positions assigned, including strategic planning, critical thinking, succession planning and proactive people solutions. Gives close attention to successor management
• Plan, organize, direct, and provide leadership to all operational, finance and human resources functions, services and activities, including reporting to Tribal Council on any matters that require legislative action
• Collaborate with the Executive Management team to develop strategic plans, sound policies and best practices in the area of labor relations and personnel management, operational oversight and fiscal accountability
• Provide analytics for the Tribal Council and the Government Leadership team, to capitalize on initiatives that will improve efficiency and performance
• Lead compliance efforts with all applicable Tribal or federal laws, regulation or policy
• Initiate policy and procedure, or re-engineer processes to ensure the conservation of Tribal financial and personnel resources while enhancing overall performance

• Translate the strategic and tactical business plans into operational plans with measurable outcomes for all assigned areas and staff
• Evaluate and advise Tribal Council and Government Leadership team on the impact of long-range planning, of new programs/strategies and regulatory actions, as those items develop or influence Tribal Government and enterprises
• Continually assess the competitiveness of all programs and practices against the relevant comparable companies, industries, and markets

• Administer management, oversight and employee relations in a manner consistent with the traditional value system of the Gun Lake Pottawatomi

Fiscal Responsibilities:

• In conjunction with the Gun Lake Tribe CFO and Gun Lake Casino Executive Team, create/plan and implement a financial growth strategy for the Tribal Government and Tribal businesses
• Provide leadership in the development and continuous evaluation of short and long-term strategic financial objectives and reports on Tribal Council for the same
• Correlate operational and financial data to ensure the financial impacts of decisions are reported. Will be responsible for possessing a thorough understanding of the Fiscal Preparedness Plan and will carry out the requests of the Council

• Assist the CFO in the creation of control structures to protect the financial assets of the Tribe and its enterprises
• Negotiate directly with BIA, IHS and other funding agencies
• Ensure compliance with AFA agreements and grant funding agency requirements in the delivery of services

Enterprise Responsibilities:

• Collaborates with and serves as a liaison to the Gun Lake Enterprise operational leadership including reporting to the Tribal Council on any matters that require legislative action for business entities of the Tribe
• Provide directional oversight on behalf of the Tribal Council concerning all functions, services, and activities to ensure strategic goals and growth are met

Additional Responsibilities:

• Participate in Tribal Citizen activities and other Tribally-sponsored events that support Tribal sovereignty, culture and custom
• Provide guidance, support and empower leadership teams to ensure successful achievement of assigned responsibilities and goals are achieved for all aspects of Gun Lake Tribal Government and Enterprise functions
• Displays high standards of professional conduct, ethics and procedures through the acceptance and demonstration of the preamble, vision, mission and values of the organization

OTHER SKILLS AND ABILITIES

• Excellent negotiation and facilitation skills
• Ability to mentor and develop administration and director-level staff
• Strong background in public relations, interpersonal communication and supervision
• Strong problem-solving skills and evaluation abilities
• Strong knowledge of modern principles, methods and techniques of administration and program planning
• Ability to read, analyze and interpret various reports and documents, including financial records, Gantt charts and legal information
• Must have knowledge of grants and the grant writing process including grant writing, grant funding, grant report writing and grant evaluation
• Knowledge of the Bureau of Indian Affairs, Indian Health Services and other state/federal funding agencies
• Ability to think critically and strategically and function both independently and as part of a team
• Ability to maintain records, type reports and correspondence at a proficient and professional level
• Must possess excellent written, analytical and oral communication skills
• Must have outstanding leadership and management skills
• Exercise initiative, good judgment, courtesy and discretion in all interactions
• Ability to manage multiple priorities and adjust to changing priorities in a professional manner
• Maintain the highest standard of confidentiality in all areas as required
• Must be highly ethical and possess a high level of integrity
• Ability to meet and communicate effectively with people and maintain favorable working relationships

PHYSICAL REQUIREMENTS

• Work is typically performed in an office environment; however, work may be conducted in the casino, which may be unusually hot, cold, noisy, and may contain second-hand smoke
• Requires normal, corrective vision range, the ability to see color and the ability to distinguish letters, numbers and symbols
• Manual dexterity to operate job-related equipment
• Performance of job duties will require standing, walking, sitting, lifting, reaching, pushing, pulling, twisting and grasping

CONDITIONS OF EMPLOYMENT

• Must be able to obtain and maintain a gaming license
• Ability and willingness to travel as necessary; locally and out of town, including overnight stays, to attend various conferences, trainings and meetings
• Will require some non-traditional hours, including working evenings, weekends and holidays as necessary to meet essential organizational management and strategic deadlines

SUPERVISORY RESPONSIBILITIES

Has supervisory responsibility over executive or senior-level staff as outlined in the Gun Lake Tribe's Organizational Chart and as assigned by the Tribal Chairman and Tribal Council.

SECURITY SENSITIVE

This position will have access to information that is security sensitive and thereby subject to additional provisions.

DISCLAIMER

The above statements are intended to describe the general nature and level of work performed by persons assigned to this job. These statements should not be construed as an exhaustive list of all responsibilities, duties and skills required.

All applicants must be able to demonstrate their US work authorization during the employment verification process. The pre-employment process also requires the ability to pass a criminal background investigation and drug/alcohol test.

INDIAN PREFERENCE

The Match-E-Be-Nash-She-Wish Band of Pottawatomi Indians recognizes Native American preference in its hiring and employment policies.

EMPLOYER BENEFITS AND COMPENSATION

The Gun Lake Tribe offers a competitive base salary and the best benefits package around

• Medical, dental, vision and telehealth coverage for employee and all dependents, with no employee premium!
• Paid Time Off and 15 paid Holidays
• Short-and-long term disability coverage
• Life insurance for the employee, spouse and their dependents
• Pension plan for Public Safety employees
• 401K/Roth retirement plan with employer matching contributions
• Employee Assistance Program
• Employee Wellness Program
• Voluntary Benefits: AFLAC and Flexible Spending Account, additional life insurance
• On-site gym, free memberships for entire household
• One hour paid lunch break

TO APPLY

You are required to register and apply through our online employment portal to be considered for this position.

https://gunlaketribe-nsn.gov/employment/