Children's Services Manager

Salary : $100,078.00 - $139,997.00 Annually
Location : Willmar, MN
Job Type: Full-Time
Job Number: 202500005
Department: Health and Human Services
Division: Community and Environmental Health
Opening Date: 02/13/2025
Closing Date: 2/27/2025 4:30 PM Central

Description
Position Overview
The hiring range for this position is $100,078 - $111,926. The full range for this position is $100,078 - $139,997.

The Children's Services Manager provides strategic oversight and leadership for a broad range of children's services programs and initiatives within Kandiyohi County. This position is responsible for ensuring the delivery of high-quality, evidence-based services, supervising staff, managing resources, and fostering collaboration with internal and external partners. The Children's Services Manager plays a critical role in advancing equity, serving at-risk children and their families, and achieving the department's vision of creating the best county to be a child.

Job Duties

Key Responsibilities
Program Development and Oversight

• Lead the planning, implementation, and evaluation of children's services programs to address community priorities and meet department goals.
• Ensure programs are aligned with local, state, and federal health policies and best practices.
• Lead the planning, implementation, and evaluation of the community health assessment and community health improvement priorities as set forth within the community health board.

• Assesses community needs, evaluates and plans agency children's services programs in relation to those needs, and assists in implementing and coordinating population-based activities and individual needs through planning programs.
• Fosters effective community-agency relations and facilitates agency/community projects as appropriate to improve client outcomes.

Staff Supervision and Development

• Supervise and support a multidisciplinary team, including setting clear expectations, assigning responsibilities, and evaluating performance.
• Provide coaching, mentorship, and professional development opportunities for team members to enhance staff competencies and meet compliance with department standards.
• Coordinate staff training programs to enhance staff competencies and ensure compliance with department standards as necessary.

Data-Driven Decision Making

• Oversee the collection, analysis, and interpretation of program and community data.
• Use data to guide program planning, monitor outcomes, and address emerging trends.

Compliance and Quality Assurance

• Ensure all programs meet local, state, and federal regulatory requirements.
• Maintain high-quality standards by implementing and monitoring quality improvement initiatives.

• Develop and enforce standard operating procedures and policies to promote operational excellence.
• Monitors records for correct and complete documentation and assures adherence to data privacy, record protection, HIPAA regulations, vulnerable adult and child policies and retention policies. Responsible for data exchange requests.

Collaboration and Community Engagement

• Build and maintain relationships with community partners, local organizations, and state agencies to support collaborative children's services efforts.
• Confers with county attorney on legal matters as necessary.
• Represent the department in regional and state-level children's services related initiatives, ensuring the community's needs and priorities are addressed.

Resource Management

• Manage program budgets, ensuring the efficient allocation of financial and physical resources.

• Oversee grant activities and reporting to secure and maintain funding for children's services initiatives.
• Manage service contracts within program area, engaging with vendors and ensuring quality standards.
• Prepares an annual budget for presentation to the Health and Human Services Director.
• Ensures resource allocations align within budgetary guidelines and the county stewardship principles.

• Plan for and allocate staff resources to meet program demands and community needs.

Leadership and Strategic Planning

• Lead strategic planning efforts to align department activities with community health priorities and organizational goals.
• Provide vision and direction for children's services initiatives, ensuring alignment with emerging best practices and community needs.
• Serve as a key advisor to department leadership on children's services strategies and programmatic decisions.

Performance Monitoring and Reporting

• Establish performance metrics for staff and programs, monitoring progress and addressing areas for improvement.
• Prepare and present reports on program outcomes, achievements, and challenges to stakeholders.

Crisis and Emergency Response

• Serve as a key leader during social service emergencies, coordinating resources and guiding the department's response.
• Ensure the development and maintenance of emergency preparedness plans to ensure readiness for crises.

Qualifications

• Bachelor's degree in public administration, social work, nursing, behavioral or social science or related field and extensive (6 or more years) experience working in a supervisory or management capacity in a human services environment or equivalent combination of education beyond a bachelor's degree and experience. Master's degree preferred. County Human Services experience preferred.
• Strong knowledge of principles and regulatory requirements.
• Proven ability to lead teams, manage resources, and foster collaboration across diverse groups.

Kandiyohi County offers a complete benefits package to full-time employees including health, dental, vision, PERA retirement, 457(b) deferred compensation plan, flexible spending accounts, life insurance, long-term disability, holidays, vacation, and sick/ESST leave.

Part-time employees who work an average of 20 hours per week over the course of a year, receive benefits on a pro-rated basis.