Citrix Support

Company Description

Job Description

We are looking for a Citrix Support Specialist who will provide technical assistance to users using Citrix XenApp.

Qualifications

• 7+ years of working experience in Citrix environment
• Good Communication and interpersonal skills
• Very Good Citrix and VDI Experience with ability to manage end user issues.
• In depth Understanding and excellent troubleshooting skills in Citrix XenApp (version 4.x 6.x and 7.x), Store front and other Citrix Components.
• Should be able to handle Problem Management calls, issue identification and Root Cause analysis.
• Should have extensive knowledge in Citrix Printing & knowledge on third party printing products.
• Must have very good knowledge in Edge sight configuration, Reporting & analyzing the reports.
• Knowledge on supporting tools and technologies like Packaging, Appsense, Active Directory is desired
• ITIL expert, well hands on experience to manage Incident, Service Requests, Change and Problem Management.
• Apart from Citrix XenApp, understanding of other core Citrix Components with related to Microsoft Technologies like Active Directory, GPO and TS/RDS is Mandatory.
• Should have very good knowledge in Application Streaming, App sense & App-v.
• Ability to support and Manage Very Large Citrix Farm, 2000+ concurrent users Set-up running on VMware.
• Must have knowledge on Provisioning services.

Additional Information

All your information will be kept confidential according to EEO guidelines.