Client Partner - Banking & Insurance

Slalom is a purpose-led, global business and technology consulting company. Our purpose-to help people and organizations dream bigger, move faster, and build better tomorrows for all-guides everything we do. And our north star is our vision of a world in which each person has the opportunity to love their life and work.

Since our consulting business started in 2001, Slalom has grown rapidly to 13,000+ team members in six countries and 43 markets. We have close partnerships with over 400 leading technology providers, including AWS, Google, Microsoft, Salesforce, Snowflake, and Tableau.

From strategy to implementation, our approach is fiercely human. We deeply understand our customers-and their customers-to deliver practical, end-to-end solutions that drive meaningful impact.

What makes Slalom different?

• We take love seriously. So seriously that we measure customer love in ten dimensions and use those metrics to guide our actions.
• Head and heart in everything we do. We show up authentically and get to know you, always leading with empathy and kindness.
• Local soul, global scale. Because we live where we work, we're committed to our local communities and your long-term success-while also staying connected globally.
• Momentum that outlasts us. We work with our customers' teams every step of the way, teaching and empowering them to continue the momentum even after we leave.
• Deep connections, better outcomes. Our thorough understanding of partner technologies and priorities drives trusting relationships and exponential impact.

We're honored to be consistently recognized as a great place to work, including being one of Fortune's 100 Best Companies to Work For seven years running.

Job Title:

Client Partner - Banking & Insurance

As a Client Partner dedicated to the banking and insurance industry, you are a subject matter expert and trusted advisor to the Senior Management team including the C-suite.

The main responsibilities of this role include representing Slalom's services across our banking and insurance clients, helping set strategic direction, help deliver complex programs and lead our pursuits and account strategy across the insurance landscape.

So, what will I do?

• Drive revenue responsibility of $5m+annually
• Manage project teams ranging from 2-10+ consultants on-site, remaining accountable for employee engagement
• Responsible for 40% individual utilization target
• Establish, maintain and build Slalom's footprint within your assigned accounts
• Build high trust relationships with VP, SVP and C-level clients
• Work with clients to define and implement solutions that help them reach for and realize their vision
• Partner with your client(s) to help influence strategic direction and identify ways Slalom can come in to help them achieve business objectives
• Drive business development and contracting process, including accountability for profitability
• Partner with practice leads to help solution the correct engagement approach and scope for our clients.
• Maintain awareness of industry best practices
• Own the overall customer satisfaction survey outcomes, including the transformational scoring that rates Slalom's overall relationship with our clients.
• Participate in Slalom leadership forums and be an ambassador of Slalom's culture and values

And, what will I bring?

• 10+ years in the banking / insurance industry, experience in Property & Casualty industry is preferred.
• Prior experience in a leadership role within management consulting (preferred)
• Commercial underwriting/actuarial, product, or sales leadership experience (preferred)
• Annual planning and strategic visioning, profit center management a plus.
• Knowledge of Canadian federal and province-specific banking, insurance regulation and health plans (e.g., PIPEDA, Universal Health)
• Knowledge of B2B, B2C and B2B2C distribution models.
• Working knowledge (though deep expertise not required) in the following: claims, operations, technology.

Hybrid/In office: We are hybrid but there are expectations that if your team leader requires you onsite that you are able to meet those expectations/requirements

Slalom Employee Perks:

• Culture & fun!
• Lunch & learns
• Health & wellness activities
• Annual retreats
• Holiday parties
• Employee resource groups
• Social clubs & activities
• Vacation (20 days prorated based on start date & wellness/sick days)

Tangible perks

• Competitive compensation package
• $100 cell phone monthly reimbursement
• Registered Retirement Program (RRSP) & Employer Matching
• Tax-Free Savings Account (TFSA)
• Annual "Thrive Well-Being" Gift Card
• Family planning/ Fertility Benefit
• Maternity/Parental Leave Top-Up
• Medical & Dental Benefits
• Life and AD&D Insurance
• Access to Supplementary Life and AD&D Insurance
• Access to the Employee Assistance Program (EAP) and Inkblot Therapy
• And more!

*All benefits are subject to eligibility requirements

Slalom is an inclusive, equal opportunity employer dedicated to building a diverse workforce. We encourage applications from all qualified candidates and will work to reasonably accommodate applicants' needs throughout all stages of the recruitment and selection process. Please advise the talent acquisition team if you require accommodations during the interview process.

Please note if you are hired at Slalom you will be required to complete a background check.