Client Partner - Financial Services

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Company: Slalom Consulting

Location: Charlotte, NC 28269

Description:

Note: This is a hybrid role based out of our Charlotte office. Employees must live within a commutable distance of the Charlotte metro area.

Who You'll Work With

At Slalom, personal connection meets global scale. Our vision is to enable a world in which everyone loves their work and life. We help organizations of all kinds redefine what's possible, give shape to the future-and get there.

Slalom Carolinas is seeking a Client Partner (Senior Principal or Director) to help grow one of our largest industry verticals - Financial Services. In this role, you will be tasked with proactively identifying opportunities to help clients meet their objectives and to address challenges and constraints, all while ensuring high quality delivery of the entire suite of Slalom.

What You'll Do
  • Own direct revenue responsibility of $2.5m+ this number is primarily sold and originated by you.
  • Manage individual and team utilization range depending on client needs
  • Responsible for profitability of assigned local accounts (revenue & utilization goals)
  • Identify opportunities for growth/maturation of Slalom offerings and set the strategic direction
  • Provide oversight and governance of all sold/managed engagements
  • Drive business development with the proper information (creation of SOW, RFP responses), tools and subject matter expertise to sell engagements within the vertical
  • Develop & deliver best practices, delivery templates and POV papers
  • Obtain and maintain certification where appropriate (CSM, PMP, ITIL, Prosci, etc.)
  • Maintain awareness of industry best practices and understand how Slalom capabilities interact
  • Oversee project delivery quality assurance
  • Facilitate client satisfaction surveys
  • Support recruiting and onboarding of new employees
  • Collaborate with local and national strategy initiatives

What You'll Bring
  • Client management/leadership experience, ideally within a formal management consulting environment
  • The ability to effectively balance business development, contracting/negotiating, solutioning, client engagement, delivery excellence enablement, operations/financial management and team/people management all in a single role
  • Track record of opening new accounts or new lines of business within an existing account.
  • Advanced project delivery, including all aspects of project/program management
  • Previous P&L ownership and responsibilities
  • Active and transferable relationships within the financial services industry

About Us

Slalom is a fiercely human business and technology consulting company that leads with outcomes to bring more value, in all ways, always. From strategy through delivery, our agile teams across 52 offices in 12 countries collaborate with clients to bring powerful customer experiences, innovative ways of working, and new products and services to life. We are trusted by leaders across the Global 1000, many successful enterprise and mid-market companies, and 500+ public sector organizations to improve operations, drive growth, and create value. At Slalom, we believe that together, we can move faster, dream bigger, and build better tomorrows for all.

Compensation and Benefits

Slalom prides itself on helping team members thrive in their work and life. As a result, Slalom is proud to invest in benefits that include meaningful time off and paid holidays, parental leave, 401(k) with a match, a range of choices for highly subsidized health, dental, & vision coverage, adoption and fertility assistance, and short/long-term disability. We also offer yearly $350 reimbursement account for any well-being-related expenses, as well as discounted home, auto, and pet insurance.

Slalom is committed to fair and equitable compensation practices. Actual compensation will depend upon an individual's skills, experience, qualifications, location, and other relevant factors. The salary pay range is subject to change and may be modified at any time.

EEO and Accommodations

Slalom is an equal opportunity employer and is committed to inclusion, diversity, and equity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veterans' status, or any other characteristic protected by federal, state, or local laws. Slalom will also consider qualified applications with criminal histories, consistent with legal requirements. Slalom welcomes and encourages applications from individuals with disabilities. Reasonable accommodations are available for candidates during all aspects of the selection process. Please advise the talent acquisition team if you require accommodations during the interview process.

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