Clinic Director

Title: Clinic Director

Location: Mount Kisco, New York ( Role is in-person with flexibility determined according to program need)

Salary: 85-95K

Reports To: Senior Vice President of Clinic Operations

Join Us! Join us at Greater Mental Health of New York, where our mission is to promote mental wellness through advocacy, community education, and direct services. We empower individuals and families on their unique journeys to recovery, honoring their rights to self-determination, choice, and collaboration. With evidence-based practices and a focus on trauma-responsive care, our dedicated team provides comprehensive services to thousands and fosters independence and resilience within our community. If you're passionate about making a difference in mental health and creating brighter futures for individuals and families throughout the Lower Hudson Valley region, apply today!

Summary Description: The Clinic Director oversees the management and supervision of a Mental Health Outpatient Treatment Rehabilitative Service(MHOTRS), a Certified Community Behavioral Health Clinic (CCBHC), ensuring the delivery of comprehensive mental health, substance use, and primary care services. They support recovery-focused practices, maintain program integrity, and foster collaborative relationships within the community.

Key Responsibilities:

Oversee day-to-day total performance of the clinic operations, including scheduling maximization, staffing, and facility management.

Develop and nurture relationships with community agencies and potential referral sources to enhance client access and engagement.

Work in collaboration with agency systems (HR, Data, Quality, Compliance, Finance).

Participate in budget oversight, fiscal reporting, and resource allocation to optimize program sustainability and growth.

Responsible for clinic billables, and meeting service provision targets.

Supervise, mentor, and evaluate clinic staff, ensuring compliance with regulations, ethical standards, and organizational policies.

Analyze data, establish Key Performance Indicators (KPIs), and generate reports to monitor program effectiveness and inform decision-making.

Ensure documentation compliance with regulatory requirements, maintaining confidentiality and accuracy of client records.

Stay abreast of industry trends, best practices, and evidence-based interventions to continuously improve service delivery and outcomes.

Participate in the on-call clinic rotating schedule.

Provide clinical coverage when needed for clients and care continuity.

Promote a culture of diversity, equity, and inclusion within the clinic environment, fostering a supportive and respectful atmosphere for staff and clients alike.

Key Competencies:

Strong leadership and management skills, with the ability to inspire and motivate a multidisciplinary team.

Excellent communication and interpersonal abilities, facilitating effective collaboration and relationship-building with diverse stakeholders.

Proficiency in problem-solving and decision-making, adeptly navigating challenges and finding innovative solutions.

Commitment to trauma-informed and person-centered care principles, prioritizing client autonomy, empowerment, and dignity.

Demonstrated proficiency in practice management systems and electronic health records, ensuring efficient workflow and accurate documentation.

Crisis intervention expertise, with the capacity to respond effectively to emergent situations and provide appropriate support and intervention.

Ability to work autonomously in a fast-paced environment, managing competing priorities and deadlines with poise and professionalism.

Dedication to continuous learning and professional development, actively seeking opportunities to enhance clinical skills and knowledge.

Sensitivity to cultural diversity and humility, valuing and respecting the unique backgrounds and experiences of clients and colleagues.

Key Performance Indicators (KPIs):

Clinic service utilization rates and patient satisfaction scores, reflect accessibility, effectiveness, and client experience.

Budget adherence and revenue generation through successful partnerships and referral relationships.

Staff retention rates and performance evaluations, indicating organizational health and employee engagement.

Compliance with regulatory standards and documentation accuracy, mitigating risk and ensuring quality care delivery.

Achievement of program development goals and community outreach outcomes, expanding service reach and impact.

Requirements:

Licensed Clinical Social Worker (LCSW) with current, unrestricted New York State licensure.

Proven experience in behavioral health integrated management and program development, clinics preferably in a CCBHC or similar setting.

Proficiency in Microsoft Office suite (Excel, Word, PowerPoint) and database management systems.

Fluency in English; bilingual proficiency in Spanish strongly preferred.

Must maintain pre-employment clearances by applicable regulatory clearances as required.

Legally eligible to work in the United States without sponsorship.

Employee Classification: Exempt; Full-time

Greater Mental Health of New York is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information. Greater Mental Health of New York is committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. To request a reasonable accommodation, contact to the Human Resources Department you may contact us via telephone at [redacted].