Clinical Applications Specialist
Apply NowCompany: Hamilton Medical, Inc.
Location: San Francisco, CA 94112
Description:
Company Overview
Hamilton Medical was founded with a vision: To develop intelligent ventilation solutions that make life safer for patients in critical care and easier for the people who care for them. Today, Hamilton Medical is a leading manufacturer of critical care ventilation solutions for a wide variety of patient populations, applications, and environments.
Responsibilities
As a Clinical Applications Specialist (CAS) with Hamilton Medical, Inc. (HMI), you will have a direct impact on patient care by providing clinical support and education efforts in the North American market. Specifically, you will help prepare and administer educational/CEU support tools needed to introduce and maintain HMI's product line in the clinical market. A key result of this position will be positive exposure of HMI in the world marketplace, achieving growth and turnover goals via clinical and technical support to customers.
This position reports to the Clinical Operations Manager and directly supports HMI's Regional Sales Managers, dealer representatives, independent representatives, direct customers, and clinicians. Territory includes Northern California and Northern Nevada.
Essential Functions:
Qualifications
Required
Education/Experience
Required
Preferred
About Hamilton
Hamilton Medical was founded with a vision: To develop intelligent ventilation solutions that make life safer for patients in critical care and easier for the people who care for them. Today, Hamilton Medical is a leading manufacturer of critical care ventilation solutions for a wide variety of patient populations, applications, and environments.
Responsibilities
As a Clinical Applications Specialist (CAS) with Hamilton Medical, Inc. (HMI), you will have a direct impact on patient care by providing clinical support and education efforts in the North American market. Specifically, you will help prepare and administer educational/CEU support tools needed to introduce and maintain HMI's product line in the clinical market. A key result of this position will be positive exposure of HMI in the world marketplace, achieving growth and turnover goals via clinical and technical support to customers.
This position reports to the Clinical Operations Manager and directly supports HMI's Regional Sales Managers, dealer representatives, independent representatives, direct customers, and clinicians. Territory includes Northern California and Northern Nevada.
Essential Functions:
- Accurately represent HMI and HMI products in the marketplace.
- Serve as a resource on clinical practices. Deploy resources efficiently and effectively to meet customer and team expectations.
- Assess the educational needs of customers. Plan and facilitate in-service/continuing education unit (CEU) opportunities in collaboration with the Clinical Operations Manager.
- Help produce key account seminars, presentations, and programs to promote company products, services, and technologies.
- Provide technical and application assistance to the Sales and Service teams.
- Attend and participate in trade shows, seminars, and team meetings.
- Gather competitive information and deliver data to Marketing for use in sales and marketing strategies.
- Frequent travel required, sometimes on short notice.
- All other duties as assigned.
Qualifications
Required
- Knowledge of the type and clinical application of equipment and services provided by HMI.
- Excellent communication skills (verbal, listening, and written), including the ability to interface effectively with customers and clinicians.
- Computer skills, including Microsoft Office applications.
- Ability to travel in the USA and hold a valid driver's license in home state.
- Physical and mechanical aptitude to be able to install ventilators and other HMI products.
- Takes initiative and requires limited or no direction for expected tasks.
Education/Experience
Required
- 3 years of critical care experience in the Respiratory Care field.
- Associate's degree from an accredited higher education institution.
- Registered Respiratory Therapist (RRT) or Respiratory Care Practitioner (RCP) certification.
Preferred
- 2 years of in-service education or clinical support experience.
- Bachelor's degree from an accredited higher education institution.
About Hamilton
- Diverse portfolio of exciting and innovative design projects.
- Tremendous opportunities for professional growth.
- Commitment to sustainable design.
- Competitive compensation.
- Excellent benefit package includes medical, dental, vision insurance, paid vacation time, paid sick time, disability insurance, 401k, tuition reimbursement and more.
- Solid, stable company.
- Must pass drug and background screens.