Clinical Lead II

About Us:

Serving one million patients and their families annually. Advancing medical knowledge, technologies and practices. Developing and educating the next generation of exceptional health care professionals.

With more than 100 locations in hospital-based clinics, outpatient health and specialty care centers, we provide the most advanced medicine and thoughtful, patient-centric care to the greater metro-Detroit community.

Job Summary:
The Wayne Health Mobile Units represent the future of healthcare, providing 'care your way, where you live and work,' with the long-term goal of improving population health outcomes. The Wayne Health Mobile Units deliver an ever-expanding menu of health care and social services directly to neighborhoods or places of employment.
The Clinical Lead will coordinate and oversee activities of the onsite clinic and team members to ensure compassionate, effective and efficient delivery of high-quality clinical care for all patients.

Job Description:

Principle Duties and Responsibilities:

• Leads the team to ensure smooth delivery of daily operations and guiding the successful project completion.
• Leads, monitors and evaluates daily performance of team members to ensure duties are completed accurately, efficiently and timely.
• Provides leadership and staff guidance, supports challenging situations and implements policies and procedures.
• Manages the delivery of high-quality patient care and implementing best practices and guidelines to ensure that clinical standards are maintained.
• Ensures high quality care for patients by handling concerns or complaints and recommend corrective action as appropriate with guidance from the MHU Manager.
• Leads by example by maintaining excellent communication and effective working relationships with patients, community partners, team members, providers and leadership.
• Assists with and attends meetings to relay pertinent information to team members.
• Assists with training new staff on clinical procedures, protocols, policies and sign off on competency checklists.
• Manages set up and breakdown of the site to ensure cleanliness, professionalism, high visibility, and safety are met.
• Ensures all equipment and company vehicle remains in operating condition.
• Provides clinical care to patients with compassion and respect that is timely and efficient with maintaining and protecting patient confidently according to departmental and HIPAA guidelines.
• Documents in patients' medical record that is accurate, factual, complete, timely, organized and compliant with healthcare laws and Wayne Health standards.
• Performs and document in the electronic medical record patients' vital signs (temperature, pulse, blood pressure and respirations) height, weight, allergies; alert physicians of any abnormalities in vital signs or appearance.
• Prepares and assists physicians with physical exams for patients.
• Instructs and/or assists patients in specimen collection, tests and procedures.
• Obtains labs, point of care testing and urine while ensuring proper labeling of specimens.
• Administers vaccines, medications and infusions.
• Performs diagnostic testing such as retinal imaging.
• Educate and counsel patients and family members on health conditions, desired results of treatment plans and other related areas.
• Makes referrals to Community Health Workers (CHWs) for social services
• Ensures all paperwork is completed accurately, timely and efficiently.
• Ability to travel to Mobile Unit sites and be flexible with changes in locations/sites to external factors (i.e. weather, cancellations, add-ons, etc.)
• Provides clinical services to home bound patients and their caregivers in their homes
• Other duties as assigned

Education, Licensure/Certification, and Training Required for the Job:

• Registered Nurse
• Experience in Mobile Health Unit preferred
• 3-4 years of experience in a healthcare setting
• 1-2 years of leadership experience preferred
• Valid Driver's License

Skills and Abilities Required:

• Good written and verbal communication skills to convey and receive information effectively
• Good analytical and judgement skills
• Ability to use computer and software programs
• Ability to maintain confidentiality regarding patients, personnel and /or financial data
• Progressive inventory experience preferably in a health care environment
• Outstanding organizational skills including strong planning skills with ability to prioritize and plan work activities
• Ability to drive a cargo van/RV
• Ability to adapt to working in outdoor elements, rain, snow, heat, in compliance with the departments Weather Policy.
• Ability to walk or stand for long periods of time
• Ability to frequently lift and move Mobile Health Unit equipment weighing up to 40 lbs

Safety Requirements:

• Compliance with Department Health and Safety policies and procedures

Working Conditions/Schedules:

• 40-hour workweek, hours and days to be determined by the business needs of the department.
• Additional hours may be required. Weekend hours required.

Wayne Health is an EEO/AA/Veteran/Disability Employer