Clinical Operations Director

Introduction

We are seeking a Clinical Operations Director with TriStar Skyline Medical Center to promote growth and unlock possibilities. At HCA Healthcare, we are committed to the care and improvement of human life. Share your leadership skills and come make a difference with us!

Benefits

TriStar Skyline Medical Center offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include:

• Comprehensive medical coverage that covers many common services at no cost or for a low copay. Plans include prescription drug and behavioral health coverage as well as free telemedicine services and free AirMed medical transportation.
• Additional options for dental and vision benefits, life and disability coverage, flexible spending accounts, supplemental health protection plans (accident, critical illness, hospital indemnity), auto and home insurance, identity theft protection, legal counseling, long-term care coverage, moving assistance, pet insurance and more.
• Free counseling services and resources for emotional, physical and financial wellbeing
• 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service)
• Employee Stock Purchase Plan with 10% off HCA Healthcare stock
• Family support through fertility and family building benefits with Progyny and adoption assistance.
• Referral services for child, elder and pet care, home and auto repair, event planning and more
• Consumer discounts through Abenity and Consumer Discounts
• Retirement readiness, rollover assistance services and preferred banking partnerships
• Education assistance (tuition, student loan, certification support, dependent scholarships)
• Colleague recognition program
• Time Away From Work Program (paid time off, paid family leave, long- and short-term disability coverage and leaves of absence)
• Employee Health Assistance Fund that offers free employee-only coverage to full-time and part-time colleagues based on income.

Learn more about Employee Benefits

Note: Eligibility for benefits may vary by location.

We are seeking a Clinical Operations Director for our team to be an innovator. HCA Healthcare partners with Harvard Pilgrim Institute and the CDC to use our data from more than 26 million patient encounters each year to impact the industry. Come build your career with us!

Job Summary and Qualifications

The Director of Clinical Operations is responsible for overseeing key inpatient nursing functions to optimize throughput, enhance nursing processes, and ensure high-quality patient care. This role provides direct supervision to the Manager of House Admin and oversees house supervisors, rapid response, resource nurses, patient safety attendants, the discharge lounge, and RN/Tech float pools. The Director is a strategic leader focused on improving inpatient capacity management, discharge planning, and compliance with regulatory standards.

What you will do in this role:

• Directly supervise the Manager of House Admin and oversee associated clinical and support teams.
• Foster a collaborative, patient-centered culture that promotes employee engagement and professional development.
• Serve as a mentor and educational resource to enhance leadership and operational capabilities within respective teams.
• Support workforce planning, including the recruitment, justification, and acquisition of necessary personnel and resources.
• Lead and implement facility surge plans, ensuring the efficient use of inpatient capacity.
• Oversee the execution of seamless patient bedding processes for admissions from the ER, OR, Cath Lab/IR suite, and direct transfers.
• Drive inpatient throughput and nursing process improvement initiatives, working closely with case management, virtual nurses, and ancillary support staff to optimize discharge planning.
• Serve as the primary liaison for hospital providers and collaborates with all departments to enhance clinical efficiency and throughput.
• Utilize innovative systems thinking to collect, analyze, and present data that drives informed decision-making.
• Participate in strategic planning, capital budgeting, and service line development as needed.
• Ensure compliance with all regulatory bodies, including Joint Commission, CMS, and state and federal agencies.
• Support disease-specific accreditation processes by facilitating data acquisition, analysis, and synthesis.
• Develop and update policies and procedures in alignment with regulatory standards and hospital objectives.
• Lead and participate in process improvement, quality, safety, and patient care initiatives.
• Act as a systems liaison for departments utilizing tools such as Scheduling Excellence, PLUS, and clinical dashboards.
• Enhance operational efficiency through technology-driven solutions and data-informed practices.
• Facilitate communication and training on clinical and operational performance metrics.
• Actively engage in professional organizations, corporate workgroups, literature reviews, and continuing education opportunities.
• Represent the hospital in external partnerships, networking events, and customer engagements as directed.
• Support the hospital's vision, culture, philosophy, and mission through leadership and professional presence.

What qualifications you will need:

• Bachelor's Degree required; Master's Degree preferred.
• Current licensure as a Registered Nurse (RN) in the state of Tennessee or compact state required.
• Basic Life Support (BLS) required.
• Minimum 5 years of progressive leadership experience in a healthcare setting required.
• Proven experience in inpatient throughput, capacity management, and nursing process improvement required.

TriStar Skyline Medical Center is a 350+ bed facility. We are Tennessee's first comprehensive stroke center and a national leader in neuroscience. In addition, we are equipped with 3 helipads, new ICU and Medical/Surgical floors, and burn care services. We offer a CARF accredited Inpatient Rehabilitation program and are a state-designated Level I Trauma Center. As an Accredited Chest Pain Center with PCI, TriStar Skyline is a leading provider of emergency heart care.

"There is so much good to do in the world and so many different ways to do it."- Dr. Thomas Frist, Sr.
HCA Healthcare Co-Founder
Join our family of over 180 hospitals and about 2,000 sites of care to drive excellence and raise the bar for our over 35 million annual patient encounters.

We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.