CLINICAL OPERATIONS MANAGER
Apply NowCompany: University of Washington
Location: Seattle, WA 98115
Description:
As a UW employee, you have a unique opportunity to change lives on our campuses, in our state and around the world. UW employees offer their boundless energy, creative problem-solving skills, and dedication to build stronger minds and a healthier world.
UW faculty and staff also enjoy outstanding benefits, professional growth opportunities and unique resources in an environment noted for diversity, intellectual excitement, artistic pursuits, and natural beauty.
The CHSCC seeks a full-time Clinical Operations Manager (Research Coordinator) for the Multi-Ethnic Study of Atherosclerosis (MESA) and the Pulmonary Hypertension Association Registry (PHAR) Data Coordinating Centers. MESA is an NHLBI-funded study of cardiovascular disease that started in 2000. Under the direction of the Project Director and investigators across the US, the Clinical Operations Manager will design and implement clinical exams and be the primary liaison with the field centers for all clinical operations issues including protocol implementation, data collection, data quality, and training and certification of clinic staff.
The Collaborative Health Studies Coordinating Center (CHSCC) is a non-profit, academic organization with over 30 years of experience running multi-site epidemiologic studies and clinical trials. Our center is a collaborative effort involving faculty, staff, and students from the Departments of Biostatistics and Epidemiology within the School of Public Health at the University of Washington. Our team of programmers, biostatisticians, epidemiologists, and project managers provides expertise in study design, data collection and management, and statistical analysis. Our mission is to support studies that further scientific inquiry in areas that will ultimately impact public health. We also support the next generation of researchers by offering assistantships to current students and postdoctoral fellowships to recent graduates. Each member of the School of Public Health is committed to working to build and sustain an equitable and inclusive work environment where cultural diversity is celebrated and valued. We believe diversity benefits and enriches the development of all students, staff and faculty in our department.
This position requires a high level of autonomy. It involves identifying and defining research problems, designing and testing approaches for data collection and study management, designing all phases of research projects, analyzing results, developing conclusions, and presenting research results in publishable form. As the point of contact for many field centers, this position requires strong communication and time management expertise and the ability to juggle multiple competing priorities.
This research position is key to the success of MESA and the PHAR. The CHSCC in the Department of Biostatistics has high visibility in the research community at both the local and national levels and enjoys an excellent reputation as an outstanding center for research design and biostatistical analysis. The high quality of the CHSCC's work helps to enhance the University's research environment and in turn, helps to attract funding for further research studies. This active research environment attracts world-class faculty and students to the University and provides excellent training opportunities for students.
DUTIES AND RESPONSIBILITIES
Serve as the primary contact at the MESA and PHAR Coordinating Center for clinical operations and data entry questions. Triage issues and questions from clinics - forward issues to other staff when necessary. (15%).
Coordinate and conduct training of field center technicians, including central training before each clinic exam and conducting and tracking certification of field center technicians. Manage onboarding and offboarding of study staff (15%).
Develop and maintain data collection forms and manuals of operations in consultation with Project Director(s) and Principal Investigators (15%).
Facilitate regular field center staff conference calls. Develop material to present during these calls. Participate in standing study committees, including assistance with scheduling and minutes (15%). Design and oversee the production and distribution of participant results letters and alert communications (10%).
Collaborate with programming staff on software updates and testing (8%).
Develop and manage study policies and documentation, making information clear and accessible on study websites (8%).
Design online reports and assign programming assignments to IT staff (5%).
Work with laboratory staff to develop clinical procedures for specimen collection, processing, and shipping (3%).
Ensure Data Coordinating Center and clinic compliance with all regulations, including proper consent forms and IRB approvals (3%).
Coordinate and evaluate clinical performance and adherence to protocol at clinical site visits (as necessary) (3%).
MINIMUM REQUIREMENTS
Bachelor's Degree in Biostatistics, Statistics, Epidemiology, Public Health, or related field AND two years of experience in a research team environment.
Equivalent education/experience will substitute for all minimum qualifications except when there are legal requirements, such as a license/certification/registration.
ADDITIONAL REQUIREMENTS
Experience managing clinical operations activities for human-subjects research.
Proven success working with a collaborative research team.
Meticulous organizational skills and proven ability to multi-task and work independently and effectively in large, complex, multi-site, cross-functional teams.
Demonstrated problem-solving ability and attention to detail while working in a fast-paced, deadline-driven environment.
Experience with data management and analysis using statistical software (SPSS, R, STATA, or SAS and REDCap data query resolution).
Strong verbal and written communication skills with the ability to manage relationships and interact with a wide range of researchers and clinic staff.
Excellent work ethic and self-motivation.
Experience with management of Human Subjects/IRB issues and procedures.
Willing to travel for site training and/or study meetings.
DESIRED QUALIFICATIONS
Experience with management of Human Subjects/IRB issues and procedures.
Experience working with a central or single internal review board on a multi-center research project.
Ability to use REDCap to design, conduct, and/or monitor data collection.
Cardiovascular and/or pulmonary disease epidemiology research experience.
WORKING CONDITIONS
This is a hybrid position required to work at least 2 days per week in an office environment at the Sand Point location with the option to work remotely up to 3 days a week.
Application Process: The application process may include completion of a variety of online assessments to obtain additional information that will be used in the evaluation process. These assessments may include Work Authorization, Cover Letter and/or others. Any assessments that you need to complete will appear on your screen as soon as you select "Apply to this position". Once you begin an assessment, it must be completed at that time; if you do not complete the assessment, you will be prompted to do so the next time you access your "My Jobs" page. If you select to take it later, it will appear on your "My Jobs" page to take when you are access ready. Please note that your application will not be reviewed, and you will not be considered for this position until all required assessments have been completed.
Committed to attracting and retaining a diverse staff, the University of Washington will honor your experiences, perspectives and unique identity. Together, our community strives to create and maintain working and learning environments that are inclusive, equitable and welcoming.
The University of Washington is an affirmative action and equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, age, protected veteran or disabled status, or genetic information.
To request disability accommodation in the application process, contact the Disability Services Office at [redacted] or [redacted].
Applicants considered for this position will be required to disclose if they are the subject of any substantiated findings or current investigations related to sexual misconduct at their current employment and past employment. Disclosure is required under Washington state law.
UW faculty and staff also enjoy outstanding benefits, professional growth opportunities and unique resources in an environment noted for diversity, intellectual excitement, artistic pursuits, and natural beauty.
The CHSCC seeks a full-time Clinical Operations Manager (Research Coordinator) for the Multi-Ethnic Study of Atherosclerosis (MESA) and the Pulmonary Hypertension Association Registry (PHAR) Data Coordinating Centers. MESA is an NHLBI-funded study of cardiovascular disease that started in 2000. Under the direction of the Project Director and investigators across the US, the Clinical Operations Manager will design and implement clinical exams and be the primary liaison with the field centers for all clinical operations issues including protocol implementation, data collection, data quality, and training and certification of clinic staff.
The Collaborative Health Studies Coordinating Center (CHSCC) is a non-profit, academic organization with over 30 years of experience running multi-site epidemiologic studies and clinical trials. Our center is a collaborative effort involving faculty, staff, and students from the Departments of Biostatistics and Epidemiology within the School of Public Health at the University of Washington. Our team of programmers, biostatisticians, epidemiologists, and project managers provides expertise in study design, data collection and management, and statistical analysis. Our mission is to support studies that further scientific inquiry in areas that will ultimately impact public health. We also support the next generation of researchers by offering assistantships to current students and postdoctoral fellowships to recent graduates. Each member of the School of Public Health is committed to working to build and sustain an equitable and inclusive work environment where cultural diversity is celebrated and valued. We believe diversity benefits and enriches the development of all students, staff and faculty in our department.
This position requires a high level of autonomy. It involves identifying and defining research problems, designing and testing approaches for data collection and study management, designing all phases of research projects, analyzing results, developing conclusions, and presenting research results in publishable form. As the point of contact for many field centers, this position requires strong communication and time management expertise and the ability to juggle multiple competing priorities.
This research position is key to the success of MESA and the PHAR. The CHSCC in the Department of Biostatistics has high visibility in the research community at both the local and national levels and enjoys an excellent reputation as an outstanding center for research design and biostatistical analysis. The high quality of the CHSCC's work helps to enhance the University's research environment and in turn, helps to attract funding for further research studies. This active research environment attracts world-class faculty and students to the University and provides excellent training opportunities for students.
DUTIES AND RESPONSIBILITIES
MINIMUM REQUIREMENTS
Equivalent education/experience will substitute for all minimum qualifications except when there are legal requirements, such as a license/certification/registration.
ADDITIONAL REQUIREMENTS
DESIRED QUALIFICATIONS
WORKING CONDITIONS
Application Process: The application process may include completion of a variety of online assessments to obtain additional information that will be used in the evaluation process. These assessments may include Work Authorization, Cover Letter and/or others. Any assessments that you need to complete will appear on your screen as soon as you select "Apply to this position". Once you begin an assessment, it must be completed at that time; if you do not complete the assessment, you will be prompted to do so the next time you access your "My Jobs" page. If you select to take it later, it will appear on your "My Jobs" page to take when you are access ready. Please note that your application will not be reviewed, and you will not be considered for this position until all required assessments have been completed.
Committed to attracting and retaining a diverse staff, the University of Washington will honor your experiences, perspectives and unique identity. Together, our community strives to create and maintain working and learning environments that are inclusive, equitable and welcoming.
The University of Washington is an affirmative action and equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, age, protected veteran or disabled status, or genetic information.
To request disability accommodation in the application process, contact the Disability Services Office at [redacted] or [redacted].
Applicants considered for this position will be required to disclose if they are the subject of any substantiated findings or current investigations related to sexual misconduct at their current employment and past employment. Disclosure is required under Washington state law.