Clinical Supervisor, Mental Health Programs
Apply NowCompany: Council on Aging
Location: Santa Rosa, CA 95403
Description:
Description
Title: Clinical Supervisor, Mental Health Programs
Job Classification: Non-Exempt/Hourly
Hours: FLEXIBLE Part-time, 20-25 hours/week or Full-time 37.5 hours/week
Supervisor: Director of Senior Nutrition and Health Services
Salary Range: $40 - $46 per hour
Program Description: The Clinical Supervisor provides professional guidance, supervision, and training to both staff and volunteers in the assessment and care planning for senior clients in the Peer Support and PEARLS mental health programs. The Senior Peer Support program matches trained community volunteers with local seniors in need of focused support while they cope with mental health challenges. PEARLS supervision assists PEARLS Coaches with guiding clients who are depressed or socially isolated. The clinical supervisor will have support from a volunteer coordinator in securing volunteers for Peer Support. The Clinical Supervisor will have a role in outreach regarding mental health services available at the Council on Aging and in the community at large.
Typical Physical Demands: Sitting; standing; climbing steps; getting in and out of the vehicle; walking; ability to manipulate tools, controls, and keyboards; ability to write; exposure to cigarette smoke, pets, and extreme home conditions.
Typical Work Conditions: Work is performed both in the COA office and in the field, at client homes or other community locations.
Responsibilities:
Supervise, and support up to 15 active volunteer Senior Peer Support (SPS) counselors with weekly group meetings and if needed individual sessions.
Once yearly hold an SPS training sessions to recruit more volunteers into the program.
Collaborate with other Council on Aging programs and partners in the community to generate appropriate client referrals.
Screen potential SPS clients to assure they are appropriate for the program.
Manage the SPS program in compliance with contract requirements and Council on Aging policies and procedures.
Attend staff meetings and trainings as required by supervisor. This includes meetings held outside COA which are part of contract compliance. Meet with supervisor for weekly check-ins.
Establish and maintain client files as per contract and established professional guidelines.
Assist Director in completing quarterly and monthly reports.
Work as a member of the Council on Aging team to identify appropriate additional support for clients.
Be available for consultation with volunteers and/or clients regarding urgent program-related issues.
Demonstrate knowledge of all COA programs and services and other community resources to support older adults. This includes completing PEARLS training and observing all other COA programs.
Perform Intake & Assessment, for SPS clients.
Develop a Care Plan for SPS clients, which includes specific, quantifiable goals that address each identified need, and strategies for each goal.
Perform ongoing in-person meetings, telephone check-ins, and reassessments required for each program, monitoring and updating the Care Plan as needed.
Track client progress, recognize successes, and identify barriers to ensure client satisfaction.
Record case information, complete accurately all necessary forms and databases, and produce KPIs and reports.
Other duties as assigned by the Director.
Requirements
Required Qualifications and Skills:
MUST be LMFT or LCSW with appropriate certification and experience to provide clinical supervision.
At least 5 years' experience in a social services or community mental health setting.
Excellent verbal and written communication skills, with the ability to establish rapport with clients from varied cultural and socio-economic backgrounds.
Must pass a criminal background check, have a valid California driver's license, a reliable vehicle for home visits and community outreach, and proof of current auto insurance.
Ability to with a diverse population that includes clients who may be impoverished, have physical or mental challenges, have drug and/or alcohol issues, complicated family dynamics, and varied cultural backgrounds An understanding of Trauma-Informed Care, Aging Sensitivity, and Diversity, Equity, and Inclusion (DEI) concepts
Knowledge of or experience with regulations and referral procedures for senior services such as SSA/SSI, VA, MSSP, Ombudsman, MediCal, and other services.
Sensitivity to the needs of older adults
Exceptional customer service skills (smile XL)
Excellent organization and time management skills
Professional appearance
Excellent telephone and interpersonal skills
Collaboration with multiple stakeholders, including COA staff, client families and community partners
Detail-oriented, reliable, punctual, and able to work independently
Database experience and experience with Microsoft Word, Excel, and Google Drive
Manual typing
Comfortable working with cloud-based data systems
Excellent communication skills both written and verbal
Ability to lift 25 pounds
Clean driving record for three years
Must have the ability to provide own transportation.
Advanced English and Spanish proficiency preferred
PAY RANGE: $40 - $46 per hour based on experience and education
Company Benefits:
Title: Clinical Supervisor, Mental Health Programs
Job Classification: Non-Exempt/Hourly
Hours: FLEXIBLE Part-time, 20-25 hours/week or Full-time 37.5 hours/week
Supervisor: Director of Senior Nutrition and Health Services
Salary Range: $40 - $46 per hour
Program Description: The Clinical Supervisor provides professional guidance, supervision, and training to both staff and volunteers in the assessment and care planning for senior clients in the Peer Support and PEARLS mental health programs. The Senior Peer Support program matches trained community volunteers with local seniors in need of focused support while they cope with mental health challenges. PEARLS supervision assists PEARLS Coaches with guiding clients who are depressed or socially isolated. The clinical supervisor will have support from a volunteer coordinator in securing volunteers for Peer Support. The Clinical Supervisor will have a role in outreach regarding mental health services available at the Council on Aging and in the community at large.
Typical Physical Demands: Sitting; standing; climbing steps; getting in and out of the vehicle; walking; ability to manipulate tools, controls, and keyboards; ability to write; exposure to cigarette smoke, pets, and extreme home conditions.
Typical Work Conditions: Work is performed both in the COA office and in the field, at client homes or other community locations.
Responsibilities:
Supervise, and support up to 15 active volunteer Senior Peer Support (SPS) counselors with weekly group meetings and if needed individual sessions.
Once yearly hold an SPS training sessions to recruit more volunteers into the program.
Collaborate with other Council on Aging programs and partners in the community to generate appropriate client referrals.
Screen potential SPS clients to assure they are appropriate for the program.
Manage the SPS program in compliance with contract requirements and Council on Aging policies and procedures.
Attend staff meetings and trainings as required by supervisor. This includes meetings held outside COA which are part of contract compliance. Meet with supervisor for weekly check-ins.
Establish and maintain client files as per contract and established professional guidelines.
Assist Director in completing quarterly and monthly reports.
Work as a member of the Council on Aging team to identify appropriate additional support for clients.
Be available for consultation with volunteers and/or clients regarding urgent program-related issues.
Demonstrate knowledge of all COA programs and services and other community resources to support older adults. This includes completing PEARLS training and observing all other COA programs.
Perform Intake & Assessment, for SPS clients.
Develop a Care Plan for SPS clients, which includes specific, quantifiable goals that address each identified need, and strategies for each goal.
Perform ongoing in-person meetings, telephone check-ins, and reassessments required for each program, monitoring and updating the Care Plan as needed.
Track client progress, recognize successes, and identify barriers to ensure client satisfaction.
Record case information, complete accurately all necessary forms and databases, and produce KPIs and reports.
Other duties as assigned by the Director.
Requirements
Required Qualifications and Skills:
MUST be LMFT or LCSW with appropriate certification and experience to provide clinical supervision.
At least 5 years' experience in a social services or community mental health setting.
Excellent verbal and written communication skills, with the ability to establish rapport with clients from varied cultural and socio-economic backgrounds.
Must pass a criminal background check, have a valid California driver's license, a reliable vehicle for home visits and community outreach, and proof of current auto insurance.
Ability to with a diverse population that includes clients who may be impoverished, have physical or mental challenges, have drug and/or alcohol issues, complicated family dynamics, and varied cultural backgrounds An understanding of Trauma-Informed Care, Aging Sensitivity, and Diversity, Equity, and Inclusion (DEI) concepts
Knowledge of or experience with regulations and referral procedures for senior services such as SSA/SSI, VA, MSSP, Ombudsman, MediCal, and other services.
Sensitivity to the needs of older adults
Exceptional customer service skills (smile XL)
Excellent organization and time management skills
Professional appearance
Excellent telephone and interpersonal skills
Collaboration with multiple stakeholders, including COA staff, client families and community partners
Detail-oriented, reliable, punctual, and able to work independently
Database experience and experience with Microsoft Word, Excel, and Google Drive
Manual typing
Comfortable working with cloud-based data systems
Excellent communication skills both written and verbal
Ability to lift 25 pounds
Clean driving record for three years
Must have the ability to provide own transportation.
Advanced English and Spanish proficiency preferred
PAY RANGE: $40 - $46 per hour based on experience and education
Company Benefits:
- Over 15 different Healthcare plans from 4 companies including Kaiser, Sutter, Western Heath Advantage, and Anthem. HSA plans are also available
- Dental Insurance, Vision Insurance, Life Insurance, and Aflac Plans
- 401k plan with up to 4% matching
- 13 paid holidays for all regular employees
- Wellness Plan
- 2 weeks vacation per year