Cloud - Practice Lead

Who we are

mobileLIVE is a tech-service provider unifying people, technology, and business to help brands grow and increase profitability.

We don't see digital transformation as a choice anymore; rather an imperative. One that focuses on perfecting experiences, not just products and processes. One that empowers us to do more, by doing it more intelligently. And one that believes in the creation of tomorrow - today.

Join our growth-driven culture and help us lead, innovate and simplify. We are looking for team members who embody our values:

• Empathetic - you seek to understand before you solve and succeed
• Innovative - you don't just live in the future, you invent it
• Persevering - you start with tenacity and end with devotion
• Reliable - you deliver what you promise
• Inclusive - you believe we are stronger together than apart

The role

The Cloud & DevOps Practice Lead will be a key resource in growing the Cloud & DevOps business for mobileLIVE. The candidate will take ownership of the practice, direct the strategy & organizational capacity building, key priorities, and decisions. This entails accountability for the practice, including driving sales, account management, recruitment, thought leadership and responsibility for all technical & operational aspects.

You will

Business Development, Sales and Client Relations

• Generate new business from new offers within existing accounts and new clients/logos.
• Lead deal process through development of sales strategy, engagement methodology, solution proposal, and deal closing for large opportunities.
• Manage identification and generation of sales opportunities and the cultivation of pipeline growth.
• Effectively exceed network and contacts to build and maintain an attitude of vigilance for opportunities.
• Identify and communicate market trends and opportunities within the domain to internal sales teams and clients.

Practice Development & Center of Excellence

• Responsible for selection, development and showcasing of different use-cases at Experience Center.
• Keep abreast of emerging technology and business trends, develop and execute Cloud & DevOps strategy that takes advantage of these trends, and collaborate with other organizational leaders to package services that can be marketed.
• Leverage expertise and knowledge of industry standards to develop client engagement methodologies and governance artifacts for responsiveness and growth.
• Develop practice area marketing collateral, offerings, and supporting materials and communicate offer messaging effectively to sales and client teams for qualification discussions.
• As a Cloud Business and DevOps subject matter expert, utilize strong technical & business competencies along with customer service orientation to set up migration and CI/CD methodologies and giving consultative guidance to clients and partners on Cloud platforms such as like AWS, Azure, GCP.
• Provide leadership, education, and guidance to relevant teams on continuous integration, continuous delivery, infrastructure, tooling, monitoring, alerting, and security practices.
• Develop and own frameworks, processes and governance process for effective delivery of value to the customers through different types of engagements.
• Develop training programs to increase the effectiveness and knowledge of team members.

Solutioning

• Responsible for the analysis, design and implementation of Cloud & DevOps solutions for clients.
• Act as technical lead on a customer facing engagement and assist clients in defining strategy & migrating to the cloud.
• Leading the RFI/RFP process which includes understanding the RFI/RFP requirements, contributing to preparing the solution - presenting capabilities, experience, solutioning and pricing, and authoring the response.
• Good understanding of the bid management process and proposal lifecycle prior experience in handling and managing RFI/RFP responses required.

Marketing & brand representation

• Represent mobileLIVE Cloud & DevOps Services in industry conferences and forums.
• Preparing and maintaining collateral for the delivery and account teams (case studies, brochures, white papers, presentations).
• Building business case studies and engaging on projects/strategic initiatives that build a value proposition for the client.
• Carrying out research, reporting trends and new market developments, Identifying potential opportunities for future business.

Who you are

• BA or BS in Computer Science or equivalent.
• Master's degree is a plus in a related field.
• Expert level cloud architect certifications required (AWS or Microsoft).
• 15+ total years of experience in IT services/technology and at least 10+ years of experience in Cloud computing technologies, concepts and Cloud consulting, in the areas of Public Cloud, Private Cloud, Hybrid Cloud, Global Cloud technologies.
• 5+ years of experience in IT or Technology sales roles with good communication skills, proven experience of managing business relations with clients and customers.
• Extensive knowledge of the software development landscape and experience changing the software development lifecycle.
• Ability to appropriately target information across technical audiences, clients and executive leaders.
• Intimate familiarity with architecting solutions on cloud computing platforms such as Azure or AWS.
• Proven experience of architecting, deploying, managing and optimizing solutions on public cloud such as AWS, Azure or Google Cloud and or private Cloud like VMware and Openstack with major open source DevOps tools experience.
• Extensive experience with various tools such as Jenkins, TeamCity, TFS, Subversion, Git, Docker and configuration management tools Chef, Puppet, Ansible, Terraform. Chef is preferred.
• Proficient in one or more scripting languages including Shell, PHP and/or Python.
• Proficient in one or more of the following monitoring and logging tools: Zabbix, Nagios, Cacti, Logstash, Graphite, Splunk. Splunk is preferred.
• Possess a bias for action when breaking down complex problems and tackling new technologies.
• Thought leader on Continuous Integration & Continuous Delivery (CI/CD) in the software engineering process and can clearly articulate how any given DevOps approach facilitates these practices to drive business goals.

What to expect

Besides Competitive Salary and working for one of Canada's Best Managed and Top 50 Technology Companies, you should expect:

• Purposeful Work: autonomy, resources, and time you need to do what matters for our clients and most importantly - you
• Positive Environment: recognition coupled with a flexible environment that celebrates diversity, inclusivity and encourages everyone to achieve their best
• Growth & Development: opportunities to grow professionally and personally through mentorship, training, and development programs
• Transparency & Trust: direction, purpose, mission, and expectations are never a secret; you'll always know where you stand as well as where you're going
• Exclusive Perks: discounts on shopping, the gym, insurance, mobile phone plans, not to mention an office smoothie bar and enough coffee to make you vibrate
• Meaningful Benefits: life happens. You'll get health, dental, vision, disability, travel insurance, and much more all covered by us
• Unforgettable Events: team bonding, BBQs, office lunches (pizza, always pizza), gala dinners, and any other excuse to have fun

Inclusion and equal opportunity employment
mobileLIVE is an equal opportunity employer committed to diversity and inclusion. We are pleased to consider all qualified applicants for employment without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veterans' status, Aboriginal/Native American status, or any other legally protected factors. Disability-related accommodation during the application process is available upon request.

Are you ready to join the award-winning team and help us accelerate digital transformation?