Cloud Infrastructure Engineer
Apply NowCompany: FirstLight
Location: Albany, NY 12203
Description:
For over 20 years, FirstLight has been serving the communications needs of leading carriers, enterprises, institutions and government agencies throughout the Northeast and mid-Atlantic. It is through this experience that we have developed a full complement of fiber based, high quality, scalable communications solutions specifically designed to support the needs of our customers.
SUMMARY:
The Infrastructure Engineer will provide Layer 2 and 3 network expertise, designing the framework to strategically expand our cloud services, supporting storage and compute services while delivering excellent customer service to our enterprise customers.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
QUALIFICATIONS, KNOWLEDGE, and SKILLS:
EDUCATION:
About FirstLight:
FirstLight, headquartered in Albany, New York, provides fiber-optic data, Internet, data center, cloud and voice services to enterprise and carrier customers throughout the Northeast connecting more than 13,000 locations in service with more than 125,000 locations serviceable by our more than 25,000-route mile network. FirstLight offers a robust suite of advanced telecommunications products featuring a comprehensive portfolio of high bandwidth connectivity solutions including Ethernet, wavelength, and dark fiber services as well as dedicated Internet access solutions, data center, cloud and voice services. FirstLight's clientele includes national cellular providers and wireline carriers and many leading enterprises, spanning high tech manufacturing and research, hospitals and healthcare, banking and financial, secondary education, colleges and universities, and local and state governments.
FirstLight Fiber is an equal opportunity employer. In accordance with state and federal laws, FirstLight's equal opportunity policy is that all applicants and employees are treated equally by the company with respect to employment opportunities, regardless of race, color, religion, sex, sexual orientation, disability, or veteran status or veteran disability.
SUMMARY:
The Infrastructure Engineer will provide Layer 2 and 3 network expertise, designing the framework to strategically expand our cloud services, supporting storage and compute services while delivering excellent customer service to our enterprise customers.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
- Analyze and assess structure and behavior of expanding network systems including interior and exterior routing protocols.
- Author written network Engineering Design Packages including detailed implementation project plans and procedures.
- Collaborate with other operations departments to design approved infrastructure.
- Manage contractors and vendors during implementation phase.
- Provide technical and costing expertise to sales engineering teams during complex network developments.
- Continuously identify, review, and recommend potential opportunities for cost-savings, service quality improvement, and operational efficiency.
- Develop operational strategies such as Service Migration (grooms). End of Life (EOL) management, expansion, and vulnerability mitigation processes.
- Develop Technology roadmaps.
- Serve as the escalation contact during complex outages requiring Layer 3 analysis.
- Develop and assist in developing Reasons for Outages (RFO) and corrective action plans.
- Perform special projects and other duties as assigned.
QUALIFICATIONS, KNOWLEDGE, and SKILLS:
- Minimum of five (5) years relevant experience in a Datacenter environment utilizing, OSPF, BGP, or VMware NSX.
- Experience architecting large scale networks and supporting system design as either the lead engineer or as part of a team.
- Experience with storage area network or underlay networking preferred.
- Experience with equipment and vendors such as Force10, VMware NSX, Lenovo DE, Netapp, Pure and or vCloud Director.
- Proven ability to manage contractors and vendors.
- Functional working knowledge of Linux/Unix OS variants.
EDUCATION:
- Bachelor's preferred
- CCNP or relevant experience required
About FirstLight:
FirstLight, headquartered in Albany, New York, provides fiber-optic data, Internet, data center, cloud and voice services to enterprise and carrier customers throughout the Northeast connecting more than 13,000 locations in service with more than 125,000 locations serviceable by our more than 25,000-route mile network. FirstLight offers a robust suite of advanced telecommunications products featuring a comprehensive portfolio of high bandwidth connectivity solutions including Ethernet, wavelength, and dark fiber services as well as dedicated Internet access solutions, data center, cloud and voice services. FirstLight's clientele includes national cellular providers and wireline carriers and many leading enterprises, spanning high tech manufacturing and research, hospitals and healthcare, banking and financial, secondary education, colleges and universities, and local and state governments.
FirstLight Fiber is an equal opportunity employer. In accordance with state and federal laws, FirstLight's equal opportunity policy is that all applicants and employees are treated equally by the company with respect to employment opportunities, regardless of race, color, religion, sex, sexual orientation, disability, or veteran status or veteran disability.