Cloud Manager (Manager, IS II)
Apply NowCompany: Metropolitan Council
Location: Saint Paul, MN 55106
Description:
Salary : $108,555.20 - $176,196.80 Annually
Location : 390 Robert St. N St. Paul, MN
Job Type: Full-Time
Job Number: 2024-00407
Division: Regional Administration
Department: IS-Admin
Opening Date: 04/17/2025
Closing Date: 5/8/2025 11:59 PM Central
WHO WE ARE
We are the Metropolitan Council, the regional government for the seven-county Twin Cities metropolitan area. We plan 30 years ahead for the future of the metropolitan area and provide regional transportation, wastewater, and housing services.
We are committed to supporting a diverse workforce that reflects the communities we serve.
Information Services is the central IT department supporting all divisions of the Metropolitan Council. Our 140 team members provide technology, practices and innovative solutions that enable the core services of the Council.
How your work would contribute to our organization and the Twin Cities region:
The Cloud Manager (CM) is critical to the development and execution of key strategic Infrastructure and Cloud Operations (ICO) projects across the Metropolitan Council's (MC) various divisions.
A successful Cloud Manager is responsible for the planning, implementation, and operational excellence of Azure hybrid infrastructure services, including the integration of on-premises, cloud (Azure, AWS, GCP), and edge computing components. This role leads a team of cloud and infrastructure engineers to deliver scalable, secure, and cost-effective infrastructure platforms that support enterprise-wide IT and business strategies.
Full Salary Range: $52.19 - $84.71 hourly/$108,555 - $176,197 yearly
This position is eligible for a hybrid (both remote and onsite) telework arrangement. Candidate's permanent residence must be in Minnesota or Wisconsin.
What you would do in this job
Strategic Planning & Leadership
What education and experience are required for this job (minimum qualifications)
Any of the following combinations of education (in Computer Science/Engineering, Information Technology, or related) and relevant experience:
You must have a valid driver's license.
Experience must include MS and Azure products, Red Hat, VMware vSphere and NetApp products, capabilities and services, and ITIL framework practices (preferably ITIL 4) for IT service management.
Management experience includes employee supervision, work unit financial management, operations management, policy/procedure development, business planning, and leading and influencing others within and outside the organization.
What additional skills and experience would be helpful in this job (desired qualifications):
What knowledge, skills and abilities you should have within the first six months on the job:
What you can expect from us:
Additional information
Union/Grade: Non-represented/Grade K
FLSA Status: Exempt
Safety Sensitive: No
What your work environment would be:
You would perform your work in a standard office setting. Work may sometimes require travel between your primary work site and other sites.
If you are new to the Metropolitan Council, you must pass a drug test (safety sensitive positions only), and a background check which verifies education, employment, and criminal history. A driving record check and/or physical may be conducted if applicable to the job. If you have a criminal conviction, you do not automatically fail. The Metropolitan Council considers felony, gross misdemeanor and misdemeanor convictions on a case-by-case basis, based on whether they are related to the job and whether the candidate has demonstrated adequate rehabilitation.
If you are already an employee of the Metropolitan Council, you must pass a drug test (if moving from a non-safety sensitive position to a safety sensitive position) and criminal background check if the job you're applying for is safety sensitive, is a supervisory or management job, is in the Finance, Information Services, Audit, or Human Resources departments, or has access to financial records, files/databases, cash, vouchers or transit fare cards. A driving record check and/or physical may be conducted if applicable to the position.
Security Policy:
This position involves direct access to Criminal Justice Information (CJI) as defined by the FBI CJIS (Criminal Justice Information Services) Security Policy. In accordance with section 5.12.1.1 of the FBI CJIS Security Policy, final candidates must agree to submit to a state of residence and national fingerprint-based record check. If the result of the record check reveals criminal convictions, the nature and circumstances of those convictions will be reviewed by the Metropolitan Transit Police Department and/or the Minnesota Bureau of Criminal Apprehension to determine if access to Criminal Justice Information would be permissible. If it is determined that access to Criminal Justice Information would not be permissible, the candidate will no longer be eligible for this position.
IMPORTANT: If you make a false statement or withhold information, you may be barred from job consideration.
The Metropolitan Council is an Equal Opportunity, Affirmative Action, and veteran-friendly employer. The Council is committed to a workforce that reflects the diversity of the region and strongly encourages persons of color, members of the LGBTQ community, individuals with disabilities, women, and veterans to apply.
If you have a disability that requires accommodation during the selection process, please email
We believe our employees are a key to our agency's success! In order to attract and retain high quality employees, the Council provides a highly competitive benefits package both in choice and coverage levels. Some highlights about our benefits are listed below:
01
Applicant Instructions: It is important that your application shows all relevant education and experience you possess. The supplemental questions listed below are to further evaluate your education and experience and to determine your eligibility for this position. Answer each question completely, and please do not type "see resume" otherwise your application will be considered incomplete, and you will not receive further consideration for this position. The experience you indicate in your responses should also be consistent with the Work History section of this application. If you attach a resume to your application, it will be reviewed at the education and experience review step.I have read and understand the above instructions regarding my application and supplemental questions.
02
How did you first hear about this job opening?
03
If you selected 'Other', please describe where you first heard about this job. if you selected 'Employee Referral' please enter the employee's first and last name, ID number (if known), and job title.Type N/A if not applicable.
04
Please select the option below that reflects your education and experience level.
05
Please select areas in which you have professional experience (select ALL that apply).
06
Do you have professional experience managing both infrastructure AND cloud operations teams?
07
Describe your experience fostering equity, diversity, and inclusion competency and understanding. If this doesn't apply, please type "N/A."
08
Explain a situation where you used your knowledge, skills, and experience to solve a public service industry need with technology. What was the outcome and how did it affect the organization? If this does not apply, "N/A."
09
Please describe work you've performed in on-premises data centers supporting infrastructure engineering operations. If this does not apply, enter "N/A."
10
Please describe work you've performed in the Microsoft Azure Cloud portal or in other hyper-scaling Public Cloud portal providers supporting infrastructure cloud operations. If this does not apply, enter "N/A."
11
This is a hybrid position that requires working at least 3 days per week in the 390 Robert Street, St. Paul MN office. Can you meet this requirement?
Required Question
Location : 390 Robert St. N St. Paul, MN
Job Type: Full-Time
Job Number: 2024-00407
Division: Regional Administration
Department: IS-Admin
Opening Date: 04/17/2025
Closing Date: 5/8/2025 11:59 PM Central
WHO WE ARE
We are the Metropolitan Council, the regional government for the seven-county Twin Cities metropolitan area. We plan 30 years ahead for the future of the metropolitan area and provide regional transportation, wastewater, and housing services.
We are committed to supporting a diverse workforce that reflects the communities we serve.
Information Services is the central IT department supporting all divisions of the Metropolitan Council. Our 140 team members provide technology, practices and innovative solutions that enable the core services of the Council.
How your work would contribute to our organization and the Twin Cities region:
The Cloud Manager (CM) is critical to the development and execution of key strategic Infrastructure and Cloud Operations (ICO) projects across the Metropolitan Council's (MC) various divisions.
A successful Cloud Manager is responsible for the planning, implementation, and operational excellence of Azure hybrid infrastructure services, including the integration of on-premises, cloud (Azure, AWS, GCP), and edge computing components. This role leads a team of cloud and infrastructure engineers to deliver scalable, secure, and cost-effective infrastructure platforms that support enterprise-wide IT and business strategies.
Full Salary Range: $52.19 - $84.71 hourly/$108,555 - $176,197 yearly
This position is eligible for a hybrid (both remote and onsite) telework arrangement. Candidate's permanent residence must be in Minnesota or Wisconsin.
What you would do in this job
Strategic Planning & Leadership
- Lead the design and operation of Azure hybrid infrastructure and multi-cloud strategies to support business applications and workloads across public and private cloud environments.
- Develop and mature enterprise-level infrastructure standards, runbooks, and policies focused on security, automation, and efficiency.
- Own and drive the roadmap for ICO platforms in alignment with broader IT and organizational tools.
- Manage, mentor, and grow a high-performing team of infrastructure and cloud engineers.
- Serve as an escalation point for critical ICO issues and incidents; participate in on-call rotations to ensure Service Level Agreements (SLAs) are consistently met.
- Establish and track Key Performance Indicators (KPIs), SLAs, and operational telemetry to identify opportunities for cost reduction, performance improvement, and automation.
- Oversee the implementation and maintenance of Infrastructure as Code (IaC) using Terraform and Ansible.
- Promote automation across deployment pipelines, system management, and monitoring to enhance reliability and scalability.
- Partner with application, DevOps, security, and data platform teams to deliver integrated and compliant infrastructure solutions.
- Collaborate with cybersecurity teams to implement robust identity and access management (IAM), network security, vulnurability management, and disaster recovery (DR) strategies.
- Manage relationships with cloud vendors, infrastructure tool providers, and managed service partners.
- Communicate ICO performance and strategies effectively with senior leadership, business stakeholders, and key customers.
What education and experience are required for this job (minimum qualifications)
Any of the following combinations of education (in Computer Science/Engineering, Information Technology, or related) and relevant experience:
- Master's degree and 5 years of experience, including 3 years of management experience.
- Bachelor's degree and 7 years of experience, including 3 years of management experience.
- Associate's degree and 9 years of experience, including 3 years of management experience.
- High school diploma/GED and 11 years of experience, including 3 years of management experience.
You must have a valid driver's license.
Experience must include MS and Azure products, Red Hat, VMware vSphere and NetApp products, capabilities and services, and ITIL framework practices (preferably ITIL 4) for IT service management.
Management experience includes employee supervision, work unit financial management, operations management, policy/procedure development, business planning, and leading and influencing others within and outside the organization.
What additional skills and experience would be helpful in this job (desired qualifications):
- Expertise in Azure, with working knowledge of AWS and GCP.
- Hands-on experience with IaC tools (Terraform and Ansible).
- Familiarity with DevOps practices, CI/CD pipelines, and observability tools.
- Ability to incorporate the principles of inclusion, equity, and diversity into your daily work and look for positive ways to apply the Golden and Platinum rules when interacting with others.
- Familiarity with the varied communities of the MC.
What knowledge, skills and abilities you should have within the first six months on the job:
- Understanding of the various business units and what each unit does, their way of working, and their needs and requirements.
- Ability to juggle diverse projects and their regulatory aspects and budget constraints and how they affect the team's workload and backlog.
- Strong interpersonal relationships within and across teams and business units, to remove barriers, reduce risk, build trust and improve insights across the MC.
- Ability to set others up to be successful in their work, providing a helping hand through servant leadership.
- Comfort delivering strategic guidance to all levels of leadership, across multiple divisions and business units of the MC.
What you can expect from us:
- We offer the opportunity to make a difference and positively influence the Twin Cities metropolitan area.
- We encourage our employees to develop their skills through on-site training and tuition reimbursement.
- We provide a competitive salary, excellent benefits and a good work/life balance.
Additional information
Union/Grade: Non-represented/Grade K
FLSA Status: Exempt
Safety Sensitive: No
What your work environment would be:
You would perform your work in a standard office setting. Work may sometimes require travel between your primary work site and other sites.
If you are new to the Metropolitan Council, you must pass a drug test (safety sensitive positions only), and a background check which verifies education, employment, and criminal history. A driving record check and/or physical may be conducted if applicable to the job. If you have a criminal conviction, you do not automatically fail. The Metropolitan Council considers felony, gross misdemeanor and misdemeanor convictions on a case-by-case basis, based on whether they are related to the job and whether the candidate has demonstrated adequate rehabilitation.
If you are already an employee of the Metropolitan Council, you must pass a drug test (if moving from a non-safety sensitive position to a safety sensitive position) and criminal background check if the job you're applying for is safety sensitive, is a supervisory or management job, is in the Finance, Information Services, Audit, or Human Resources departments, or has access to financial records, files/databases, cash, vouchers or transit fare cards. A driving record check and/or physical may be conducted if applicable to the position.
Security Policy:
This position involves direct access to Criminal Justice Information (CJI) as defined by the FBI CJIS (Criminal Justice Information Services) Security Policy. In accordance with section 5.12.1.1 of the FBI CJIS Security Policy, final candidates must agree to submit to a state of residence and national fingerprint-based record check. If the result of the record check reveals criminal convictions, the nature and circumstances of those convictions will be reviewed by the Metropolitan Transit Police Department and/or the Minnesota Bureau of Criminal Apprehension to determine if access to Criminal Justice Information would be permissible. If it is determined that access to Criminal Justice Information would not be permissible, the candidate will no longer be eligible for this position.
IMPORTANT: If you make a false statement or withhold information, you may be barred from job consideration.
The Metropolitan Council is an Equal Opportunity, Affirmative Action, and veteran-friendly employer. The Council is committed to a workforce that reflects the diversity of the region and strongly encourages persons of color, members of the LGBTQ community, individuals with disabilities, women, and veterans to apply.
If you have a disability that requires accommodation during the selection process, please email
We believe our employees are a key to our agency's success! In order to attract and retain high quality employees, the Council provides a highly competitive benefits package both in choice and coverage levels. Some highlights about our benefits are listed below:
- Guaranteed monthly retirement income through Minnesota State Retirement System pension fund
- Opportunity to save additional funds for retirement on a tax-deferred basis through a voluntary deferred compensation (457) plan
- Two or more medical plans from which to choose, with employer contribution towards premiums over 80%
- Dental insurance, life insurance and vision insurance
- Well@Work clinic
- bus/rail pass valued at over $1200 per year
- parking at many job locations
- fitness centers at many job locations
- Employee Assistance Program
- extensive health and wellness programs and resources
01
Applicant Instructions: It is important that your application shows all relevant education and experience you possess. The supplemental questions listed below are to further evaluate your education and experience and to determine your eligibility for this position. Answer each question completely, and please do not type "see resume" otherwise your application will be considered incomplete, and you will not receive further consideration for this position. The experience you indicate in your responses should also be consistent with the Work History section of this application. If you attach a resume to your application, it will be reviewed at the education and experience review step.I have read and understand the above instructions regarding my application and supplemental questions.
- Yes
- No
02
How did you first hear about this job opening?
- CareerForce Center
- Community Event/Organization
- Employee Referral
- Glassdoor
- Indeed
- Job Fair
- Metro Transit Bus Advertisement
- Website: governmentjobs.com
- Website: metrocouncil.org
- Website: metrotransit.org
- Website: minnesotajobnetwork.com
- Other
03
If you selected 'Other', please describe where you first heard about this job. if you selected 'Employee Referral' please enter the employee's first and last name, ID number (if known), and job title.Type N/A if not applicable.
04
Please select the option below that reflects your education and experience level.
- High School diploma or GED AND 11 years of relevant experience, including 3 years of management experience.
- Associate's degree in Computer Science or related field AND 9 years of relevant experience, including 3 years of management experience.
- Bachelor's degree in Computer Science or related field AND 7 years of relevant experience, including 3 years of management experience.
- Master's degree in Computer Science or related field AND 5 years of relevant experience, including 3 years of management experience.
- Some relevant education and experience, including some management experience.
- Other/none of the above.
05
Please select areas in which you have professional experience (select ALL that apply).
- Azure Functions
- Azure Databricks
- Azure OpenAI Services
- Azure Monitoring
- Azure Cost Optimization
- Azure Virtual Machine Scale Sets
- Azure Compute Fleet
- Azure DevOps
- Azure SQL
- Visual Studio
- Microsoft Entra
- Microsoft Purview
- Microsoft M365
- Microsoft Windows Server
- GitHub
- Red Hat
- VMware vSphere products
- NetApp products
- ITIL 4
- Terraform
- Python
- Ruby
- PowerShell
- Bicep
- Other/none of the above
06
Do you have professional experience managing both infrastructure AND cloud operations teams?
- Yes
- No
07
Describe your experience fostering equity, diversity, and inclusion competency and understanding. If this doesn't apply, please type "N/A."
08
Explain a situation where you used your knowledge, skills, and experience to solve a public service industry need with technology. What was the outcome and how did it affect the organization? If this does not apply, "N/A."
09
Please describe work you've performed in on-premises data centers supporting infrastructure engineering operations. If this does not apply, enter "N/A."
10
Please describe work you've performed in the Microsoft Azure Cloud portal or in other hyper-scaling Public Cloud portal providers supporting infrastructure cloud operations. If this does not apply, enter "N/A."
11
This is a hybrid position that requires working at least 3 days per week in the 390 Robert Street, St. Paul MN office. Can you meet this requirement?
- Yes
- No
Required Question