Collision Technical Trainer, START

As a Tesla Collision Technical Trainer, START you will assess diverse needs and develop and deliver comprehensive learning solutions for a wide range of skills, abilities, and experiences. The ideal candidate will effectively develop and maintain strong partnerships with both internal and external partners, demonstrate creativity and proactivity, and possess a genuine passion for teaching others about electric vehicles. They should possess exceptional communication, people management, and organizational skills, while maintaining a professional and positive demeanor.
The Collision Technical Trainer, START is responsible for managing the day-to-day relationship with our local academic partners, overseeing all aspects of the START academic experience, and ensuring that START participants are well-equipped and managed effectively to take their place as Collision Technicians in a Tesla Collision Center.

Responsibilities

• Collaborate with college and START faculty to identify, recruit, onboard, and train START program participants and professionally manage 16 maximum START participants to prepare them for full-time roles in a Tesla Collision Center

• Develop site-specific learning plans to ensure compliance with requirements from both Tesla and our academic partners, delivering technical learning solutions to equip collision employees for safe and Tesla-quality performance

• Teach and facilitate participant learning in all START curriculum areas while continually seeking process improvements to model and effectively apply the Tesla Collision mindset

• Provide specialized training to Tesla Collision staff on electric vehicle repair methods, systems, or processes as required

• Maintain expert knowledge of maintenance and repair methods, techniques, parts, tools, and materials used in vehicle repair, as well as effective problem-solving and customer service experience within the Tesla Collision environment

• Improve and develop (as required) new START curriculum in close consultation with Field Training, Field Technical Specialist, and Content Development team ensuring that programs and processes align with Tesla's objectives

• Manage training location operations including but not limited to inventory management, vehicle maintenance, tool and equipment maintenance, location set-up, communications, and safety

Requirements

• Degree or certificate from a university program in Automotive / Collision Technology or an equivalent qualification

• Demonstrated ability to collaborate and act as a partner to academic institutions, adept at both teaching and coaching to facilitate others' learning

• Ability to facilitate effective problem-solving initiatives and activities

• Strong expertise in collision repair and training

• Automotive knowledge including the capacity to read and interpret mechanical drawings and electrical schematics is a plus

• Excellent verbal and written communication skills, and demonstrated confidence and professionalism in working customer-facing roles. Highly skilled with common workplace and database software (PowerPoint, Excel, Word, Outlook)

• Valid driver's license required

Compensation and Benefits
Benefits

Along with competitive pay, as a full-time Tesla employee, you are eligible for the following benefits at day 1 of hire:

• Aetna PPO and HSA plans > 2 medical plan options with $0 payroll deduction
• Family-building, fertility, adoption and surrogacy benefits
• Dental (including orthodontic coverage) and vision plans, both have options with a $0 paycheck contribution
• Company Paid (Health Savings Account) HSA Contribution when enrolled in the High Deductible Aetna medical plan with HSA
• Healthcare and Dependent Care Flexible Spending Accounts (FSA)
• LGBTQ+ care concierge services
• 401(k) with employer match, Employee Stock Purchase Plans, and other financial benefits
• Company paid Basic Life, AD&D, short-term and long-term disability insurance
• Employee Assistance Program
• Sick and Vacation time (Flex time for salary positions), and Paid Holidays
• Back-up childcare and parenting support resources
• Voluntary benefits to include: critical illness, hospital indemnity, accident insurance, theft & legal services, and pet insurance
• Weight Loss and Tobacco Cessation Programs
• Tesla Babies program
• Commuter benefits
• Employee discounts and perks program