Commercial Regional Account Manager

Job Description

Position Overview: The Regional Account Manager (RAM) will provide exceptional sales leadership for a designated portfolio of strategic accounts. This role demands a dynamic leader with a strong background in commercial or property management, capable of driving growth and building robust client relationships. The RAM will lead calls, engage frequently with current clients, and demonstrate strong business acumen while expanding portfolios.

Pay: Base Salary: $77,000 - $120,000 + bonus and auto allowance

The pay listed is the salary range for this position. Any specific offer will vary based on the successful applicant's education, experience, skills, abilities, geographic location, and alignment with market data.

You may be eligible to participate in a Company incentive or bonus program.

Benefit Information:

ABM offers a comprehensive benefits package. For information about ABM's benefits, visit Employee Benefits | Staff & Management

Key Responsibilities:

• Sales Leadership: Provide strategic direction and leadership for large-scale facility service initiatives, including janitorial services, the ABM EnhancedClean Program, facility services engineering, and parking management.
• Client Engagement: Establish and maintain productive, professional relationships with key ABM and client personnel within the assigned industry group and strategic accounts.
• Growth Strategies: Identify, plan, and execute growth strategies and tactics to expand service offerings and enhance client satisfaction.
• Cross-selling: Promote and cross-sell additional facility services to maximize client value and drive revenue growth.
• Quality Assurance: Ensure the highest standards of program quality and implementation of contract terms.
• Financial Management: Oversee financial performance, including Profit & Loss (P&L) statements, accounts receivable (A/R) activities, and work order management.
• Problem Resolution: Address and resolve client issues promptly and effectively.
• Client Presentations: Deliver dynamic presentations and updates to clients, showcasing progress and strategic initiatives.

Essential Functions:

• Establish productive relationships with key ABM and client personnel.
• Partner, consult, and communicate effectively with key customer management and internal stakeholders.
• Identify, plan, and execute growth strategies and tactics.
• Support change and transition activities, monitoring rollout schedules, targets, and plans.
• Ensure effective utilization of standardization programs.
• Coordinate billing, reporting, and accounting requirements in line with ABM standards.
• Monitor P&L statements for accuracy and optimal financial performance.
• Oversee accounts receivable activities to ensure accuracy and timeliness.
• Uphold contract terms and requirements for both the Customer and ABM.
• Resolve issues through effective work order management.
• Present information to clients during key meetings and reviews.

Qualifications:

• Education: Bachelor's degree preferred or equivalent professional experience.
• Experience:
• 8+ years of relevant professional experience.
• Minimum of 4 years of major account experience.
• Minimum of 2 years in the services sector.
• Skills:
• Strong commercial or property management background.
• Exceptional communication and presentation skills, capable of engaging with all levels, including executive.

About Us

ABM (NYSE: ABM) is one of the world's largest providers of integrated facility, engineering, and infrastructure solutions. Every day, our over 100,000 team members deliver essential services that make spaces cleaner, safer, and efficient, enhancing the overall occupant experience.

ABM serves a wide range of market sectors including commercial real estate, aviation, education, mission critical, and manufacturing and distribution. With over $8 billion in annual revenue and a blue-chip client base, ABM delivers innovative technologies and sustainable solutions that enhance facilities and empower clients to achieve their goals. Committed to creating smarter, more connected spaces, ABM is investing in the future to meet evolving challenges and build a healthier, thriving world. ABM: Driving possibility, together.

ABM is proud to be an Equal Opportunity Employer qualified applicants without regard race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran or any other protected factor under federal, state, or local law. ABM is committed to working with and providing reasonable accommodation to individuals with disabilities. If you have a disability and need assistance in completing the employment application, please call 888-328-8606. We will provide you with assistance and make a determination on your request for reasonable accommodation on a case-by-case basis.

ABM participates in the U.S. Department of Homeland Security E-Verify program. E-Verify is an internet-based system used to electronically confirm employment eligibility.

ABM is a military-friendly company proudly employing thousands of men and women who have served in the U.S. military. With ABM, you'll have access to a world-class training program and ample opportunities to use the skills you developed while serving our country. Whether you're looking for a frontline or professional position, you can find post-military career opportunities across ABM.

ABM directs all applicants to apply at www.abm.com/careers. ABM does not accept unsolicited resumes.

For more information, visit www.abm.com.