Commercial Service Manager - Roofing

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Company: CyberCoders

Location: Crofton, MD 21114

Description:

Company Overview

Founded in 2014 as as commercial roofing and waterproofing company in the commercial exterior building services space. Company is based in Crofton, Maryland and employs over ninety employees serving all customers throughout the Mid-Atlantic region.

Position Overview
The Commercial Service Manager - Roofing plays a critical role in overseeing and managing roofing service operations within the commercial sector. We are expanding our services division and this division is growing very quickly and we are hiring a service manager who's looking to grow with the company using your own book of business from contacts you have gotten from the job industry. This is strictly a re-roofing division where we are looking for renovation of pre-existing roofs. This position focuses on ensuring high-quality service delivery, business development, and customer satisfaction while leading a team of skilled professionals in the roofing industry.

Key Responsibilities
  • Manage and oversee the daily operations of the commercial roofing service department.
  • Develop and implement strategies for business development to drive growth in service contracts and customer acquisition.
  • Ensure compliance with safety regulations and quality standards in all roofing projects.
  • Collaborate with construction teams to provide effective solutions for roofing needs in commercial and industrial settings.
  • Lead, train, and mentor a team of service technicians to enhance performance and service delivery.
  • Maintain strong relationships with clients, addressing their needs and ensuring a high level of customer satisfaction.
  • Prepare and manage budgets for service operations to ensure profitability.
  • Conduct regular inspections and assessments of roofing systems to recommend maintenance and repairs.

Qualifications
  • Bachelor's degree in business administration, construction management, or a related field.
  • Proven experience in the roofing industry, particularly in commercial and industrial roofing.
  • Strong knowledge of roofing systems, including waterproofing, low slope, and sheet metal roofing.
  • Demonstrated experience in a service management role, ideally within the construction or roofing sectors.
  • Excellent leadership and team management skills.
  • Strong business development acumen and customer relationship management skills.
  • Ability to analyze financial data and manage budgets effectively.

Benefits
  • Salary: 100 - 150k Base (Dependent on book of business)
  • Negotiable Commission Structure
  • Medical
  • Dental
  • Vision
  • PTO

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