Common Man Roadside IT Director

The Common Man Roadside is looking for an IT Director to help support all locations!

Job Summary:

The Director of Information Technology will manage and direct the company's information technology (IT) operations, ensuring the department provides an efficient and effective technical support service.

Position Responsibilities:

Supervisory Responsibilities:

• Hires and trains IT staff.
• Schedules, organizes, and assigns projects to members of the IT team.
• Conducts performance evaluations that are timely and constructive.
• Handles discipline and termination of employees as needed and in accordance with company policy.

Duties/Responsibilities:

Technical Infrastructure Management:

• Develop and implement strategies for the design, deployment, and maintenance of technical infrastructure, including networks, servers, storage systems, and other various platforms.
• Ensure high availability, scalability, and security of technical systems to meet business requirements.
• Assist with implementing new platforms into the companies' locations

Operations Management:

• Establish and enforce standard operating procedures (SOPs) to streamline technical operations and ensure consistent performance.
• Monitor system performance, troubleshoot issues, and lead resolution efforts to minimize downtime and disruptions.
• Assist with training the leadership team on new platforms
• Implement disaster recovery plans and procedures to safeguard critical data and systems.
• Collaborate with cross-functional teams to define operational metrics, track performance, and implement improvements as needed.

Team Leadership:

• Recruit, train, mentor, and motivate a team of technical professionals, providing guidance and support in their career development.
• Foster a collaborative and innovative work environment, promoting knowledge sharing and cross-functional collaboration.
• Conduct performance evaluations, provide feedback, and address performance issues in a timely manner.

Compliance and Security:

• Ensure compliance with relevant regulations, industry standards, and best practices in data privacy, security, and disaster recovery.

Required Skills / Abilities:

• Excellent verbal and written communication skills.
• Micros and Restaurant Experience required
• Proficient in latest technology for IT systems and management.
• Proficient in Microsoft Office Suite or related software.
• Excellent organizational skills and attention to detail.
• Excellent analytical and management skills.
• Excellent interpersonal skills.
• Through understanding of IT and practical applications to support the company's goals.

Qualifications:

Education and Experience:

• Bachelor's degree in computer science preferred
• Experience managing IT in hospitality preferred
• At least ten years of experience managing an IT department.

Let us tell you what sets US apart in the Uncommon Family:

• Flexible hours and schedules, part-time or full-time!
• Opportunities for career development
• FREE shift meals, and discounts at our locations and affiliates
• Competitive benefits packages offered including health, PTO, and 401k with company match
• Paid volunteer hours so you can DO GOOD for your community!
• Employee referral bonus and incentive bonuses!