COMMUNITY CRISIS RESPONSE CLINICAL SUPERVISOR (PUBLIC HEALTH PROFESSIONAL III)
Apply NowCompany: City of Long Beach, CA
Location: Long Beach, CA 90805
Description:
Salary: $41.80 - $56.89 Hourly
Location : City of Long Beach, CA
Job Type: Unclassified - Full-Time, Permanent
Job Number: HE25-062
Department: Health & Human Services - (UC)
Division: HE-COLLECTIVE-RESOURCE
Opening Date: 03/17/2025
Closing Date: 3/31/2025 11:59 PM Pacific
DESCRIPTION
The City of Long Beach, Department of Health and Human Services is recruiting for one (1) permanent, full-time, at-will unclassified Community Crisis Response Team Supervisor (Public Health Professional III) in the Collective Impact Bureau. Reporting to the Resource Connections Division Officer and under the operations guidance of the Community Crisis Response (CCR) Program Manager (Community Program Specialist V), this position will serve as the Community Crisis Response Clinical Supervisor and will oversee the daily implementation and daily operations of the Community Crisis Response (CCR) team(s). This position will coordinate mental health services, support the CCR team while they provide therapeutic services to people experiencing mental health crisis throughout the City of Long Beach. This position will also respond to calls in the field when needed. This position is grant-funded and is limited term in nature (one-time funding). This position is located at the Miller Family Health Education Center (FHEC), 3820 Cherry Ave Long Beach, CA 90807.
EXAMPLES OF DUTIES
REQUIREMENTS TO FILE
EDUCATION/LICENSURE
EXPERIENCE
DESIRABLE QUALIFICATIONS:
SUCCESSFUL CANDIDATE WILL DEMONSTRATE
SELECTION PROCEDURE
This recruitment will close on Monday, March 31, 2025, at 11:59 PM. To be considered, applicants must submit a resume, cover letter, and proof of education, and proof of licensure. Applications will be reviewed for depth and breadth of experience, and for level and relatedness of education. The most qualified candidates will be invited to participate in further selection procedures. The selected candidate may be required to go through a background check and a physical examination before appointment. Applicants who do not meet the minimum requirements, including submission of all required attachments, will not be considered. For questions regarding this recruitment, please contact (562) 570-7165.
The City of Long Beach is an Equal Opportunity Employer. We value and encourage diversity in our workforce. The City of Long Beach is committed to creating a workplace where every employee is valued for who they are. Having our workforce reflect the diversity of our community at various levels of the organization is a continuous goal embraced by our departments, management staff, and policymakers. To support efforts of fairness and diversity, City Leadership is committed to incorporating equity and inclusion into our work by supporting staff and community partners. We are committed to promoting transparency by publishing updated demographic information for employees, including workforce diversity data and pay by race and gender.
The City of Long Beach will consider qualified applicants with a criminal history pursuant to the California Fair Chance Act. You are not required to disclose your criminal history or participate in a background check until you receive a conditional job offer. If the City of Long Beach has concerns about a conviction that is directly related to the job after making a conditional job offer and conducting a background check, you will have the opportunity to explain the circumstances surrounding the conviction, provide evidence to mitigate concerns, or challenge the accuracy of the background report. Find out more about the Fair Chance Act by visiting
The City of Long Beach is committed to maintaining fairness and transparency in our hiring practices. We believe in providing equal opportunities to all applicants and ensuring that every applicant is evaluated based on their qualifications and merit. If you believe that you have been unjustly disqualified based on minimum qualifications for an unclassified job opportunity, you have the right to appeal the decision. Find out more about the Unclassified Applicant Appeal Process by visiting the.
The City of Long Beach intends to provide reasonable accommodations in accordance with the Americans with Disabilities Act of 1990. If special accommodation is desired, or if you would like to request this information in an alternative format, please call (562) 570-7165.
In support of the City's Language Access Policy, bilingual skills (Spanish, Khmer and/or Tagalog) are desirable for positions interacting with the public.
For technical support with your governmentjobs.com application, please contact (855) 524-5627.
Employee Benefits
The City of Long Beach offers its employees opportunities to grow personally and professionally. As a permanent employee, you are eligible to receive fringe benefits that include:
Medical and Dental Insurance
Life Insurance
Retirement Plan (P.E.R.S.)
Paid Vacation, Personal Holidays and Sick Leave
Deferred Compensation
Credit Union Membership
Free Bus Transportation (Long Beach Transit)
Flexible Spending Accounts
Free Employee Parking
Paid Parental Leave*
*Paid Parental Leave - after six (6) months of City employment; up to 30 calendar days (160 hours/192 hours for sworn platoon) of PPL, taken in full-day increments, in connection with the birth, adoption, or foster placement of a child, up to the age of seventeen (17).
01
INSTRUCTIONS: The purpose of these supplemental questions is to derive more specific information about the qualifications of applicants for this position. Applicants must clearly demonstrate their qualifying experience. These questions will serve as the basis for determining qualifying candidates and their advancement in the recruitment process. I understand that these questions will serve as the basis for determining qualifying candidates and their advacement in the recruitment process.
02
MINIMUM REQUIREMENTSDo you possess a Master's Degree in Social Work or Marriage, Family Therapy, or Psychology? *Proof of education is required if selecting 'YES'. The document can be submitted as a transcript and/or degree, with name or other identifying characteristic, conferred date, and major indicated.
03
I understand that if qualifying with a college or university degree, I must attach proof of education such as a transcripts or copy of degree.
04
Do you possess a License in Clinical Social Work, Marriage, Family Therapy or Psychology? (*proof required)
05
Please select the total amount of experience you have providing mental health support or care coordination for a social or human services program.
06
Do you possess a valid driver's license, or the ability to arrange necessary and timely transportation for field travel.
07
DESIRABLE QUALIFICATIONSIn 200 words or less, describe your experience developing and facilitating supportive practices for staff to reduce experiences of compassion fatigue and secondary trauma.
08
In 200 words or less, please describe your experience with conducting crisis intervention and de-escalation therapeutic models in community settings. If you do not possess this experience, please type N/A.
09
Please select the language(s) you are proficient in:
10
if you selected "Other," please list the language you are proficient in below.
11
I understand that required documents, such as resumes, cover letters, degrees, transcripts, certificates, or licenses, must be uploaded to my online application in PDF format at the time of filing. I also understand that any proofs submitted must contain either my name or other identifying characteristic on the form, that proof of education for academic degrees must indicate degree conferral, and that proof of education for degrees or units outside the United States must include proof of educational equivalency.Required documents for this position include1. Cover Letter2. Resume3. Proof of Education4. Proof of LicensureI understand the instructions and will submit the required documents as PDF attachments to my application at the time of filing.
12
I hereby certify that all information provided in my online application, including the supplemental questionnaire, is true and complete to the best of my knowledge. I acknowledge that the department may contact my current and past employers or educators to verify the information I have provided in my application. I understand that any falsification or omission of application materials disqualifies me from futher consideration for this recruitment. To certify the above statement, please type your full name below.
Required Question
Location : City of Long Beach, CA
Job Type: Unclassified - Full-Time, Permanent
Job Number: HE25-062
Department: Health & Human Services - (UC)
Division: HE-COLLECTIVE-RESOURCE
Opening Date: 03/17/2025
Closing Date: 3/31/2025 11:59 PM Pacific
DESCRIPTION
The City of Long Beach, Department of Health and Human Services is recruiting for one (1) permanent, full-time, at-will unclassified Community Crisis Response Team Supervisor (Public Health Professional III) in the Collective Impact Bureau. Reporting to the Resource Connections Division Officer and under the operations guidance of the Community Crisis Response (CCR) Program Manager (Community Program Specialist V), this position will serve as the Community Crisis Response Clinical Supervisor and will oversee the daily implementation and daily operations of the Community Crisis Response (CCR) team(s). This position will coordinate mental health services, support the CCR team while they provide therapeutic services to people experiencing mental health crisis throughout the City of Long Beach. This position will also respond to calls in the field when needed. This position is grant-funded and is limited term in nature (one-time funding). This position is located at the Miller Family Health Education Center (FHEC), 3820 Cherry Ave Long Beach, CA 90807.
EXAMPLES OF DUTIES
- Support daily operations of the CCR Team and establish rapport with people experiencing mental health crisis, conditions, and co-occurring disorders.
- Develop, review, update protocol for CCR team crisis intervention, train staff on response protocols.
- Conduct daily briefing and debriefing meetings with CCR Responding Team.
- Participate in regular planning meetings with CCR Program manager.
- Provide documented updates to management staff regarding any complex calls for services or calls that required the assistance of a Police or Fire response.
- Provide support for CCR staff who are responding to persons who are experiencing high distress due to mental health, trauma and/or substance use.
- Create and facilitate comprehensive bio-psycho-social evaluations around client functioning, support network, housing stability, mental health, etc.
- Develop and facilitate supportive practices for the CCR to reduce experiences of compassion fatigue and secondary trauma.
- Partner with hospitals and social service providers to provide referrals for ongoing services and to coordinate effective discharge planning City-Wide.
- Develop case management protocol and train and support case managers to keep case notes up to date within electronic database.
- Create a social work internship program to additionally support CCR operations and increase education of homeless services City-wide.
- Support the CCR Program Manager in the development of trauma-informed, equitable policies and protocols that ensure effective and culturally-relevant care.
- Join responding team when Crisis Intervention specialist or peer navigator are unable to be in the field.
- Other duties as assigned, including special tasks involved in responding to an emergency event.
REQUIREMENTS TO FILE
EDUCATION/LICENSURE
- Masters Degree in Social Work, Marriage and Family Therapy, or Psychology. (proof required*)
- Copy of degree or transcripts denoting degree conferral required if qualifying for the position with an academic degree or academic credits.
- Licensed clinical social worker, licensed marriage and family therapist, and/or license in psychology certification from the California board of behavioral sciences. (proof required*)
- A valid driver's license, or the ability to arrange necessary and timely transportation for field travel.
EXPERIENCE
- One year of experience providing mental health support or care coordination for a social or human services program.
DESIRABLE QUALIFICATIONS:
- Ability to work evenings, nights, weekends, holidays, and on-call during emergencies as needed.
- Experience conducting crisis intervention and de-escalation therapeutic models in community settings or at a social service agency.
- Experience managing a multi-disciplinary team.
- Demonstrated interest in and commit to the mission of the CCR Program.
- Experience with with multidisciplinary alternate response programs, community-based mobile services, public safety first-response systems, and/or community health responses.
- Experience with principles and practices of program development, implementation, and evaluation, especially in a government or social service context.
- Bilingual skills (Khmer, Spanish, Tagalog, and/or Vietnamese).
SUCCESSFUL CANDIDATE WILL DEMONSTRATE
- Knowledge of and experience with applying a racial equity lens, including organizational assessments, practices, or policies.
- Ability to demonstrate skills in patient assessment, intervention, planning, and evaluation.
- Ability to demonstrate initiative, good judgment, and the ability to make decisions independently.
- Ability to demonstrate skills in working with high-risk and mentally ill populations.
- Strong communication skills, verbal, non-verbal, written and oral.
- Ability to handle sensitive information and maintain confidentiality.
- Ability to work effectively with a wide variety of people and populations by consistently exercising tact, good judgment, and a proactive, problem-solving focused style.
- Ability to deescalate and resolve conflict effectively.
- Ability to work within deadlines, manage multiple assignments, and set appropriate priorities.
- Proficiency in the use of computers, including email, internet, and office productivity software (e.g. Microsoft Word, Excel, and PowerPoint).
SELECTION PROCEDURE
This recruitment will close on Monday, March 31, 2025, at 11:59 PM. To be considered, applicants must submit a resume, cover letter, and proof of education, and proof of licensure. Applications will be reviewed for depth and breadth of experience, and for level and relatedness of education. The most qualified candidates will be invited to participate in further selection procedures. The selected candidate may be required to go through a background check and a physical examination before appointment. Applicants who do not meet the minimum requirements, including submission of all required attachments, will not be considered. For questions regarding this recruitment, please contact (562) 570-7165.
The City of Long Beach is an Equal Opportunity Employer. We value and encourage diversity in our workforce. The City of Long Beach is committed to creating a workplace where every employee is valued for who they are. Having our workforce reflect the diversity of our community at various levels of the organization is a continuous goal embraced by our departments, management staff, and policymakers. To support efforts of fairness and diversity, City Leadership is committed to incorporating equity and inclusion into our work by supporting staff and community partners. We are committed to promoting transparency by publishing updated demographic information for employees, including workforce diversity data and pay by race and gender.
The City of Long Beach will consider qualified applicants with a criminal history pursuant to the California Fair Chance Act. You are not required to disclose your criminal history or participate in a background check until you receive a conditional job offer. If the City of Long Beach has concerns about a conviction that is directly related to the job after making a conditional job offer and conducting a background check, you will have the opportunity to explain the circumstances surrounding the conviction, provide evidence to mitigate concerns, or challenge the accuracy of the background report. Find out more about the Fair Chance Act by visiting
The City of Long Beach is committed to maintaining fairness and transparency in our hiring practices. We believe in providing equal opportunities to all applicants and ensuring that every applicant is evaluated based on their qualifications and merit. If you believe that you have been unjustly disqualified based on minimum qualifications for an unclassified job opportunity, you have the right to appeal the decision. Find out more about the Unclassified Applicant Appeal Process by visiting the.
The City of Long Beach intends to provide reasonable accommodations in accordance with the Americans with Disabilities Act of 1990. If special accommodation is desired, or if you would like to request this information in an alternative format, please call (562) 570-7165.
In support of the City's Language Access Policy, bilingual skills (Spanish, Khmer and/or Tagalog) are desirable for positions interacting with the public.
For technical support with your governmentjobs.com application, please contact (855) 524-5627.
Employee Benefits
The City of Long Beach offers its employees opportunities to grow personally and professionally. As a permanent employee, you are eligible to receive fringe benefits that include:
Medical and Dental Insurance
Life Insurance
Retirement Plan (P.E.R.S.)
Paid Vacation, Personal Holidays and Sick Leave
Deferred Compensation
Credit Union Membership
Free Bus Transportation (Long Beach Transit)
Flexible Spending Accounts
Free Employee Parking
Paid Parental Leave*
*Paid Parental Leave - after six (6) months of City employment; up to 30 calendar days (160 hours/192 hours for sworn platoon) of PPL, taken in full-day increments, in connection with the birth, adoption, or foster placement of a child, up to the age of seventeen (17).
01
INSTRUCTIONS: The purpose of these supplemental questions is to derive more specific information about the qualifications of applicants for this position. Applicants must clearly demonstrate their qualifying experience. These questions will serve as the basis for determining qualifying candidates and their advancement in the recruitment process. I understand that these questions will serve as the basis for determining qualifying candidates and their advacement in the recruitment process.
- Yes
- No
02
MINIMUM REQUIREMENTSDo you possess a Master's Degree in Social Work or Marriage, Family Therapy, or Psychology? *Proof of education is required if selecting 'YES'. The document can be submitted as a transcript and/or degree, with name or other identifying characteristic, conferred date, and major indicated.
- Yes, I possess a Master's Degree in Social Work, Marriage and Family Therapy, or Psychology.
- I do not possess a Master's Degree in Social Work, Marriage and Family Therapy or Psychology.
03
I understand that if qualifying with a college or university degree, I must attach proof of education such as a transcripts or copy of degree.
- Yes
- No
04
Do you possess a License in Clinical Social Work, Marriage, Family Therapy or Psychology? (*proof required)
- Yes, I possess a License in Clinical Social Work, Marriage and Family Therapy, or Psychology
- No, I do not possess a License in Clinical Social Work, Marriage and Family Therapy, or Psychology.
05
Please select the total amount of experience you have providing mental health support or care coordination for a social or human services program.
- 5 or more years of experience
- 4 years of experience
- 3 years of experience
- 2 years of experienec
- 1 year of experience
- Less than 1 year of experience
06
Do you possess a valid driver's license, or the ability to arrange necessary and timely transportation for field travel.
- Yes
- No
07
DESIRABLE QUALIFICATIONSIn 200 words or less, describe your experience developing and facilitating supportive practices for staff to reduce experiences of compassion fatigue and secondary trauma.
08
In 200 words or less, please describe your experience with conducting crisis intervention and de-escalation therapeutic models in community settings. If you do not possess this experience, please type N/A.
09
Please select the language(s) you are proficient in:
- English
- Khmer
- Spanish
- Tagalog
- Other
10
if you selected "Other," please list the language you are proficient in below.
11
I understand that required documents, such as resumes, cover letters, degrees, transcripts, certificates, or licenses, must be uploaded to my online application in PDF format at the time of filing. I also understand that any proofs submitted must contain either my name or other identifying characteristic on the form, that proof of education for academic degrees must indicate degree conferral, and that proof of education for degrees or units outside the United States must include proof of educational equivalency.Required documents for this position include1. Cover Letter2. Resume3. Proof of Education4. Proof of LicensureI understand the instructions and will submit the required documents as PDF attachments to my application at the time of filing.
- Yes
- No
12
I hereby certify that all information provided in my online application, including the supplemental questionnaire, is true and complete to the best of my knowledge. I acknowledge that the department may contact my current and past employers or educators to verify the information I have provided in my application. I understand that any falsification or omission of application materials disqualifies me from futher consideration for this recruitment. To certify the above statement, please type your full name below.
Required Question