Community Manager
Apply NowCompany: J.F. Shea Family of Companies
Location: Loveland, CO 80538
Description:
Position Overview
**Anticipated Hire Date Fall-2025**
Directly manage and lead an experience-oriented community by executing annual business plans that achieves/exceeds the goals established by senior leadership. To provide an active growth platform that prepares an individual for the role of General Manager or Area Leader by immersing the individual into community management with immediate mentorship from and direct reporting to an experienced and successful division executive.
Reporting Relationships
The Community Manager reports to the Area President or SVP for the respective geography. The Direct Reports to the Community Manager are the Sales Manager, Operations Manager, and Warranty Lead/Manager. Not all communities have all of the aforementioned roles depending on volume, life stage, etc.
Key Objective #1
Achieve and exceed profitability goals
Maximize revenue
Obtain Sales, Starts and Closings per pre-determined goals
Reduce incentives
Attain higher home site premiums
Charge premium base prices
Maximize option revenue
Reduce costs
Conduct Monthly Budget Variance Meetings with Operations, Sales &
Marketing, HOA, Land Development, and Resort/Golf Operations partners
Shea Schedule Build (Even-flow) to increase efficiencies
Streamline processes to eliminate wasted or duplicate efforts
Key Objective #2
Achieve and exceed customer satisfaction goals
Monitor satisfaction surveys and immediately address opportunities
Ensure that the existing customer experience processes are executed consistently
Deliver 100% complete homes at closing
Work with resort and golf partners to ensure community is delivering the appropriate Shea lifestyle experience
Key Objective #3
Deliver exceptional experiences to internal customers
Create Growth Strategies for direct reports
Conduct Weekly One-on-One Meetings with direct reports
Eliminate or alleviate challenges of direct reports immediately
Key Objective #4
Training and Development
Weekly meetings with the AP/SVP to:
Monitor the profit center key measurements
Mentor on potential challenges and future strategies
Provide sounding board for new ideas or strategies
Facilitate Monthly Business Meeting to AP/SVP:
Facilitate presentation of financial performance
Facilitate presentation of sales, starts and closing performance
Facilitate presentation production performance
Participate in new acquisition efforts in Community Manager's local area:
Assist with due diligence and feasibility where appropriate
Participate in product development
Participate in community and amenity design
Participate in complete rollout of the new community
Education and Experience
Bachelor's degree or equivalent required; Master's degree preferred; 10 years
related experience and/or training in the industry; or equivalent combination of education and
experience.
Qualifications
To perform this job successfully, an individual must be able to perform each essential duty
satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or
ability required. Reasonable accommodations may be made to enable individuals with
disabilities to perform the essential functions.
Language Skills
Ability to read, analyze, and interpret the most complex documents. Ability to respond
effectively to the most sensitive inquiries or complaints. Ability to write speeches and articles
using original or innovative techniques or style. Ability to make effective and persuasive
speeches and presentations on controversial or complex topics to top management, public
groups, and/or boards of directors.
Mathematical Skills
Ability to apply advanced mathematical concepts is required.
Reasoning Ability
Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to
interpret an extensive variety of technical instructions in mathematical or diagram form and
deal with several abstract and concrete variables.
Physical Demands
The physical demands described here are representative of those that must be met by an
employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential
functions. While performing the duties of this job, the employee is frequently required to stand; walk; sit; use hands to finger, handle, or feel; reach with hands and arms; and talk or hear. The employee is occasionally required to stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 25 pounds.
Work Environment
The work environment characteristics described here are representative of those an
employee encounters while performing the essential functions of this job. Reasonable
accommodations may be made to enable individuals with disabilities to perform the essential
functions. The noise level in the work environment is usually moderate.
Shea Homes Active Lifestyle Communities is an equal opportunity employer and considers qualified applicants for employment without regard to race, color, creed, religion, national origin, sex, sexual orientation, gender identity and expression, age, disability, or Vietnam era, or other eligible veteran status, or any other protected factor.
EOE/M/F/D/V
**Anticipated Hire Date Fall-2025**
Directly manage and lead an experience-oriented community by executing annual business plans that achieves/exceeds the goals established by senior leadership. To provide an active growth platform that prepares an individual for the role of General Manager or Area Leader by immersing the individual into community management with immediate mentorship from and direct reporting to an experienced and successful division executive.
Reporting Relationships
The Community Manager reports to the Area President or SVP for the respective geography. The Direct Reports to the Community Manager are the Sales Manager, Operations Manager, and Warranty Lead/Manager. Not all communities have all of the aforementioned roles depending on volume, life stage, etc.
Key Objective #1
Achieve and exceed profitability goals
Maximize revenue
Obtain Sales, Starts and Closings per pre-determined goals
Reduce incentives
Attain higher home site premiums
Charge premium base prices
Maximize option revenue
Reduce costs
Conduct Monthly Budget Variance Meetings with Operations, Sales &
Marketing, HOA, Land Development, and Resort/Golf Operations partners
Shea Schedule Build (Even-flow) to increase efficiencies
Streamline processes to eliminate wasted or duplicate efforts
Key Objective #2
Achieve and exceed customer satisfaction goals
Monitor satisfaction surveys and immediately address opportunities
Ensure that the existing customer experience processes are executed consistently
Deliver 100% complete homes at closing
Work with resort and golf partners to ensure community is delivering the appropriate Shea lifestyle experience
Key Objective #3
Deliver exceptional experiences to internal customers
Create Growth Strategies for direct reports
Conduct Weekly One-on-One Meetings with direct reports
Eliminate or alleviate challenges of direct reports immediately
Key Objective #4
Training and Development
Weekly meetings with the AP/SVP to:
Monitor the profit center key measurements
Mentor on potential challenges and future strategies
Provide sounding board for new ideas or strategies
Facilitate Monthly Business Meeting to AP/SVP:
Facilitate presentation of financial performance
Facilitate presentation of sales, starts and closing performance
Facilitate presentation production performance
Participate in new acquisition efforts in Community Manager's local area:
Assist with due diligence and feasibility where appropriate
Participate in product development
Participate in community and amenity design
Participate in complete rollout of the new community
Education and Experience
Bachelor's degree or equivalent required; Master's degree preferred; 10 years
related experience and/or training in the industry; or equivalent combination of education and
experience.
Qualifications
To perform this job successfully, an individual must be able to perform each essential duty
satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or
ability required. Reasonable accommodations may be made to enable individuals with
disabilities to perform the essential functions.
Language Skills
Ability to read, analyze, and interpret the most complex documents. Ability to respond
effectively to the most sensitive inquiries or complaints. Ability to write speeches and articles
using original or innovative techniques or style. Ability to make effective and persuasive
speeches and presentations on controversial or complex topics to top management, public
groups, and/or boards of directors.
Mathematical Skills
Ability to apply advanced mathematical concepts is required.
Reasoning Ability
Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to
interpret an extensive variety of technical instructions in mathematical or diagram form and
deal with several abstract and concrete variables.
Physical Demands
The physical demands described here are representative of those that must be met by an
employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential
functions. While performing the duties of this job, the employee is frequently required to stand; walk; sit; use hands to finger, handle, or feel; reach with hands and arms; and talk or hear. The employee is occasionally required to stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 25 pounds.
Work Environment
The work environment characteristics described here are representative of those an
employee encounters while performing the essential functions of this job. Reasonable
accommodations may be made to enable individuals with disabilities to perform the essential
functions. The noise level in the work environment is usually moderate.
Shea Homes Active Lifestyle Communities is an equal opportunity employer and considers qualified applicants for employment without regard to race, color, creed, religion, national origin, sex, sexual orientation, gender identity and expression, age, disability, or Vietnam era, or other eligible veteran status, or any other protected factor.
EOE/M/F/D/V