Complex General Manager

Complex General Manager - Multi-Brand Leader (Bilingual Required)
Orlando, FL - Flamingo Crossings Complex
Full Time Exempt Executive Leadership Role
Hilton & Marriott Upscale Limited-Service Properties
$175,000-$185,000 + 20% Quarterly Bonus
Health, Dental, Vision & 401(k)

Lead Boldly. Operate Strategically. Inspire Daily.

We're looking for a bilingual hospitality leader who's ready to take the reins of a high-profile, multi-brand hotel complex in Orlando. As the Complex General Manager overseeing four dynamic properties-including Home2 Suites, Homewood Suites, Fairfield Inn & Suites, and Residence Inn-you'll bring energy, visibility, and accountability to every corner of the campus.

This is not your average GM role. We're seeking someone who's part operator, part motivator, and all-in when it comes to people, performance, and profit.

What You'll Do:

Lead with Energy & Visibility

• Be a daily presence across all four hotels-greeting guests, coaching teams, inspecting operations.
• Champion each brand's standards and bring their personalities to life.
• Build team pride through active communication, recognition, and follow-through.

Drive Revenue, Sales & Profitability

• Collaborate on weekly revenue strategy and optimize ADR/occupancy.
• Partner with sales leaders to grow group and transient business.
• Monitor top-line performance and adjust strategies in real-time.

Elevate F&B Execution

• Oversee breakfast and bar operations, promotions, and quality.
• Analyze profitability and increase capture rates through innovation and leadership.
• Be present during peak meal times to ensure a memorable guest experience.

Own Financial Performance

• Lead labor planning, forecast reviews, and cost control across all departments.
• Track expenses and drive efficiency in all areas of operation.
• Protect assets and ensure long-term performance of each hotel.

Build Culture & Develop Talent

• Conduct weekly 1:1s with department heads focused on results and growth.
• Mentor leaders and associates, fostering engagement and accountability.
• Promote a culture of communication, inclusion, and excellence.

What We're Looking For:

• 5+ years of hotel GM experience, ideally in a multi-property or complex role
• Hands-on, guest-facing leadership style with a strong presence
• Bilingual (English & Spanish) - preferred
• Expertise in Hilton and/or Marriott operations, systems, and brand standards
• Proven track record in guest service, labor management, and top-line performance

What We Offer:

• Executive autonomy in a forward-thinking, performance-driven hospitality group
• A respected portfolio with room to grow your career and expand your impact
• Engaged ownership that values innovation, transparency, and accountability
• One of the most exciting leadership roles in the Orlando hotel market

Ready to Lead the Way?
If you're driven to lead multiple brands with passion and purpose-and you're ready to bring your whole self to a high-impact role-we want to hear from you.

Apply today and let's build something great together.