Compliance Program Manager

The Compliance Program Manager will serve as the Compliance Officer, with responsibility for overseeing and managing compliance-related activities within the organization. This includes developing and implementing policies and procedures designed to ensure compliance with relevant laws and regulations; managing risk; and fostering a culture of compliance.

Essential Functions:

• Vendor Management
  • Oversee the vendor management program, ensuring compliance with regulations and contractual obligations.
  • Conduct due diligence, risk assessments, and periodic reviews of third-party vendors.
  • Collaborate with internal partners and legal counsel to ensure vendor contracts contain the necessary compliance provisions and security standards.
  • Maintain and ensure compliance with Nutmeg's vendor risk management policies.
  • Responsible for maintaining accurate and current vendor management software data
  • Responsible for Vendor Management- related Board and management ad-hoc analysis and reporting
• Audit Program Leadership
  • Lead the credit union's audit program, including the development and execution of audit plans, scheduling, and managing internal and external audits.
  • Review audit findings and collaborate with functional leads to develop action plans for corrective measures and process improvements.
  • Responsible for reporting audit activities & trends to Supervisory Committee and management
  • Maintain all record keeping for audit-related activities. Ensure that audit reports are timely, accurate, and presented to senior leadership and regulatory bodies when required.
  • Assist with in-house audits and ensure the continuous enhancement of compliance practices.
• Compliance Liaison
  • Lead partnership with third-party compliance providers.
  • Provide compliance support across the organization to ensure organization's policies and procedures are compliant, including compliance partnership oversight on CDFI and LID.
  • Project Management to include merger integration assistance
  • Serve as compliance representative on cross-functional projects, collaborating with various departments to ensure compliance requirements are integrated into all initiatives.
  • Monitor any changes to regulations and communicate to appropriate stakeholders within the organization.
  • Assist in the training of staff on compliance-related topics and ensure that all employes understand their roles in maintaining compliance.

Responsibilities listed reflect general responsibilities of this position and are not to be construed as an exhaustive list of all duties. Other duties may be performed as needed.

Qualifications:

Experience, Education & Credentials:

• A bachelor's degree in a related field is required; however, equivalent experience in compliance management within a financial institution may be considered in lieu of degree.
• Minimum five years' experience Federal and State consumer compliance regulations.
• Minimum three years' experience in a financial institution, preferably a credit union.
• Preferred certifications include Certified Credit Union Compliance Officer (CUCO) or Certified Regulatory Compliance Manager (CRCM)

Knowledge, Skills & Abilities:

• Must have a strong knowledge of credit union regulations, products and services.
• Must be detail oriented in interpreting, analyzing, monitoring and reporting information.
• Must possess strong organizational skills.
• Ability to effectively complete multiple tasks and projects simultaneously.
• Excellent oral and written communication skills.
• Ability to work cross-functionally with various departments to implement and support compliance programs.
• Demonstrate strong problem-solving abilities by identifying compliance issues, analyzing root causes, and implementing effective solutions to mitigate risks.
• Using critical thinking, evaluate situations from multiple perspectives to make informed decisions that balance business objectives with regulatory requirements.
• Strong computer skills including knowledge of Microsoft applications and other software programs.

Competencies:

• Ethics and Values - Adheres to an appropriate (for the setting) and effective set of core values and beliefs during both good and bad times; acts in line with those values; rewards the right values and disapproves of others.
• Informing - Provides the information people need to know to do their jobs and to feel good about being a member of the team, unit, and/or the organization; provides individuals information so that they can make accurate decisions; is timely with information.
• Integrity and Trust - Is widely trusted; is seen as a direct, truthful individual, can present the unvarnished truth in an appropriate and helpful manner; keeps confidences, admits mistakes; doesn't misrepresent themselves for personal gain.
• Priority Setting - Spends his/her time and the time of others on what's important; quickly zeros in on the critical few and puts the trivial many aside; can quickly sense what will help or hinder accomplishing a goal; eliminates roadblocks; creates focus.

Physical Demands:

• Must be able to lift up to 10 pounds.
• Requires standing and/or sitting for an extended period of time.
• Travel required between various CT branch locations, as needed