Consultant/Sr Consultant, IT Operations Research and Advanced Analytics

Location: DFW Headquarters Building 8 (DFW-SV08)
Cities:
Requisition ID: 77350

Job Description

Intro

Are you ready to explore a world of possibilities, both at work and during your time off? Join our American Airlines family, and you'll travel the world, grow your expertise and become the best version of you. As you embark on a new journey, you'll tackle challenges with flexibility and grace, learning new skills and advancing your career while having the time of your life. Feel free to enrich both your personal and work life and hop on board!

Why you'll love this job

• This job is a member of the Information Technology Team within the Information Technology Division.
• Responsible for supporting decision making across the airline. You will work with cross functional teams to shape the airline's business and technical strategies by analyzing and interpreting large datasets. You will use advanced analytical and statistical methods to identify opportunities and deliver actionable recommendations to our business partners. You will develop proof of concept prototypes to prove out hypotheses and deploy decision support tools that integrate with existing systems. You will also research new trends in the industry and utilize state of the art technology and algorithms.

What you'll do

• Works with a team of analytics professionals and cross functional teams to identify business opportunities and quantify business impacts
• Obtains, manipulates, cleans, and analyzes large structured and unstructured data from diverse sources; develops statistical/machine learning models to drive value for our partners
• Researches and develops forecasting and optimization methods to solve difficult non-routine analysis problems
• Finds useful relationships between different data domains, with the goal of improving internal and external operations, revenue, and ultimately, the customer experience
• Crafts compelling stories based on logical recommendations to provide actionable insights that drive informed decisions
• Promotes data driven decision making

All you'll need for success

Minimum Qualifications- Education & Prior Job Experience

• Master's or PhD Degree in a Quantitative Discipline (Operations Research, Engineering, Computer Science, Applied Mathematics, Decision Sciences, Statistics, etc.)
• Depth of knowledge in at least one OR skill area (optimization, simulation, analytics, etc.)
• Practical experience in data extraction, cleansing, and analysis
• Expertise in at least one computer programming language (Python, R, C++, Java, SAS, etc.)
• Experience with data visualization software (Tableau, Qlik, Zoomdata, etc.)
• Experience using databases and writing complex queries involving various joins, aggregation functions, sub queries, update/alter tables

Preferred Qualifications- Education & Prior Job Experience

• 2 years of experience in a technical, professional environment
• Demonstrated aptitude for independent learning, logical analysis, problem identification, and problem solving
• Experience working in a consulting role
• Familiarity with Big Data Technologies
• Familiarity with Machine Learning techniques
• Domain knowledge in the airline industry

Skills, Licenses & Certifications

• Ability to effectively communicate both verbally and written with all levels within the organization
• Ability to explain technical concepts and adjust messaging based on the audience, including non-technical groups
• Ability to influence through outstanding interpersonal skills, collaboration, and negotiation skills
• Ability to work well within a team environment, as well as independently

What you'll get

Feel free to take advantage of all that American Airlines has to offer:

• Travel Perks: Ready to explore the world? You, your family and your friends can reach 365 destinations on more than 6,800 daily flights across our global network.
• Health Benefits: On day one, you'll have access to your health, dental, prescription and vision benefits to help you stay well. And that's just the start, we also offer virtual doctor visits, flexible spending accounts and more.
• Wellness Programs: We want you to be the best version of yourself - that's why our wellness programs provide you with all the right tools, resources and support you need.
• 401(k) Program: Available upon hire and, depending on the workgroup, employer contributions to your 401(k) program are available after one year.
• Additional Benefits: Other great benefits include our Employee Assistance Program, pet insurance and discounts on hotels, cars, cruises and more

Feel free to be yourself at American

From the team members we hire to the customers we serve, inclusion and diversity are the foundation of the dynamic workforce at American Airlines. Our 20+ Employee Business Resource Groups are focused on connecting our team members to our customers, suppliers, communities and shareholders, helping team members reach their full potential and creating an inclusive work environment to meet and exceed the needs of our diverse world.

Are you ready to feel a tremendous sense of pride and satisfaction as you do your part to keep the largest airline in the world running smoothly as we care for people on life's journey? Feel free to be yourself at American.

Cities:
Requisition ID: 77350