Coordonnateur(trice) Sénior; Gestion des Opérations et Gouvernance

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Rsum du Poste

Le/la Coordonnateur(trice) Snior; Gestion des Oprations et Gouvernance soutient les dirigeants cls pour assurer le bon fonctionnement des processus de la chane d'approvisionnement, amliorer la responsabilit et favoriser l'efficacit grce la collaboration et aux initiatives d'amlioration continue.

Responsabilits Spcifiques

Soutien et Mise en Oeuvre:

• Assister le Vice-prsident et le Gestionnaire principal dans la rationalisation des oprations de la chane d'approvisionnement et des activits de transport.
• Aider la mise en uvre du cadre de gouvernance pour assurer la responsabilit et l'alignement avec les indicateurs de performance cls.
• Collaborer avec les parties prenantes transversales pour favoriser l'efficacit et l'innovation.
• Consolider et synthtiser les informations pour la direction.

Initiatives Stratgiques:

• Soutenir les parties prenantes internes dans la planification et le dploiement des initiatives stratgiques (par exemple, Track & Trace, prparation SCoF).
• Participer la cration de prsentations, rapports et la maintenance des fichiers lectroniques.
• Examiner et vrifier les comptes de dpenses de service, en identifiant les carts.
• Appliquer des solutions cratives et faire preuve de dbrouillardise pour rsoudre les problmes.

Connaissance du March et Communication:

• Se tenir inform des catgories de produits, des tendances du march et des conditions de l'industrie.
• Agir en tant qu'ambassadeur des valeurs corporatives de McKesson.
• Tenir la direction informe des engagements, responsabilits et besoins de suivi venir.
• Soutenir la planification stratgique des projets et la communication.

Gestion des Processus et des Projets:

• Participer la cartographie des processus et valider l'achvement des jalons.
• Suivre les progrs des projets et complter les valuations finales et les post-mortems.
• tablir un cadre de gestion pour une excution sans faille des processus et initiatives cls.
• Dvelopper des indicateurs de performance cls (KPI) pour le suivi des activits oprationnelles et maintenir les plans de communication.
• Favoriser un environnement de travail engageant et assurer la conformit aux rglementations.
• Tches Administratives (40% du rle)

Exigences du Poste

Exprience Professionnelle

• 6+ ans d'exprience dans l'environnement McKesson, Service Client, ou Ventes
• Exprience dans le commerce de dtail/gros est un atout
• Exprience avec les rglementations, politiques et programmes des Bonnes Pratiques de Fabrication (BPF).

ducation

• Diplme de licence en Chane d'approvisionnement, Administration des affaires ou quivalent.

Dveloppement Personnel et Comptences Interpersonnelles

• Comptences interpersonnelles, de communication et de prsentation exceptionnelles
• Connaissances financires
• Capacit tablir des relations solides au sein de l'organisation
• Indpendant, autonome, tout en tant orient vers le travail d'quipe
• Comptences organisationnelles et analytiques solides
• Attitude positive, dbrouillard, proactif, orient vers les solutions
• Sens de l'urgence et esprit d'initiative levs.

Comptences Techniques

• Matrise des applications MS Office (Word, Excel, PowerPoint)
• Connaissance de AS400 (KLD) et Power BI est un atout
• Comptences en communication anglaise fortes (verbales et crites)
• l'aise avec les chiffres et exprience en prsentation de documents.

Autres Comptences et Capacits

• Attention aux dtails avec la capacit de synthtiser les informations
• Exprience de travail en quipes multifonctionnelles
• Capacit traiter les questions urgentes et travailler sous pression
• Dplacements minimaux possibles
• La matrise de l'anglais est ncessaire pour soutenir les clients hors du Qubec et des tats-Unis
• Haut niveau de professionnalisme et capacit grer des informations confidentielles
• Reconnu pour son autonomie, son souci du dtail, son leadership, sa discrtion, sa flexibilit, son engagement et sa proactivit.

Le.la titulaire de ce poste aura soutenir de faon quotidienne des clients internes et/ou externes l'extrieur du Qubec et/ou aux tats-Unis. Par consquent, ce poste requiert une matrise de l'anglais l'crit et l'oral. Veuillez noter que le nombre de postes dont les tches requirent une connaissance de la langue anglaise a t restreint dans la mesure du possible.

Job Summary

Reporting to the Senior Manager, Regional Operations East, the Senior Coordinator, Operations and Governance is responsible for supporting key leaders to ensure supply chain processes are running smoothly, Improve accountability and efficiency through collaboration and continuous improvement initiatives.

Specific Responsibilities

Support and Implementation:

• Support the Vice President and the Senior Manager in the supply chain process stream aimed at ensuring flawless interdependence of operational and transportation activities.
• Assist the Vice President and the Senior Manager in the implementation of the governance framework to drive accountability and alignment of key performance indicators.
• Work in close collaboration with various cross-functional stakeholders to drive efficiency through continuous improvement initiatives and innovation.
• Consolidate relevant information and synthesizing it for the Vice President and Senior Manager.

Strategic Initiatives:

• In collaboration with the Vice President and the Senior Manager, support the information for internal stakeholders to plan the deployment key strategic initiatives including but not limited to; Track & Trace, SCoF readiness, etc.
• Participate in the preparation, review, writing, translation (if necessary), and production of presentations for different initiatives.
• Complete and update various end-of-period reports, verify service expense accounts, and identify discrepancies.
• Participate in the preparation and maintenance of electronic files.
• Applies creativity in problem solving and demonstrate resourcefulness when everyday issues arise.

Market Knowledge and Communication:

• Stay tuned to the relevant business knowledge of product categories and stay abreast of market and industry trends and conditions.
• Acts as a McKesson ambassador of corporate values.
• Work closely with the Vice President and the Senior Manager to keep them informed of upcoming commitments and responsibilities and follow up as needed.
• Support the Vice President, the Senior Manager and members of the leadership team in planning and communicating strategic projects and continuous improvement efforts.

Process and project management:

• Participate in process mapping activities for key processes.
• Validate the completion of various milestones.
• Monitor the progress of projects and initiatives.
• Complete final project assessments and post-mortems.
• Establish a management framework to ensure seamless execution of key processes, projects, and strategic initiatives.
• Develop key performance indicators to enhance tracking of operational activities, including reporting frequency and communication plans.
• Collaborate with stakeholders to foster an engaging and rewarding work environment.
• Work closely with various functions to ensure compliance with applicable rules, regulations, procedures, and laws.
• Administrative tasks (40%)

Position Requirements

Working Experience

• 6+ years of experience in McKesson environment, Customer Service, Sales
• Retail/Wholesale experience an asset
• Demonstrated experience with the Good Manufacturing Practices (GMP) regulations, policies and programs

Education

• Bachelor's Degree in Supply chain related field, Business Administration or equivalent

Personal Development and Soft Skills

• Exceptionally strong interpersonal, communication and presentation skills
• Financially Astute
• Ability to build strong relationships with various stakeholders across the organization
• Independent and Autonomous yet possess strong team ethic
• Strong organizational and analytical skills
• Positive attitude, resourceful, proactive, solution oriented
• High sense of urgency and initiative

Technical Skills

• Knowledge in MS Office applications (Word, Excel, Power Point)
• Knowledge of AS400 (KLD) is an asset, Power BI
• Strong English communication skills (verbal & written)
• Comfort with numbers and experience in document presentation

Other Skills and Capabilities

• Attention to detail, whilst maintaining a strong sense of summary and ability to synthesize
• Ability to work as part of multi-functional teams
• Ability to identify and address urgent matters and work under pressure
• Minimal travel might be required
• The holder of this position will provide daily support to internal and/or external clients outside of Quebec and/or the United States. Therefore, proficiency in spoken and written English is required. Please note that the number of positions requiring English skills has been limited as much as possible
• Able to work with accuracy and efficiency
• Capable of working independently with minimal supervision
• Demonstrates a high level of professionalism; the demonstrated ability to handle confidential information is crucial in this role
• Recognized for autonomy, attention to detail, leadership, discretion, flexibility, commitment, and proactivity.

The incumbent of this position will provide daily support to internal and/or external clients outside Quebec and/or in the United States. Therefore, he/she must be proficient in spoken and written English. Please note that the number of positions requiring English language skills has been limited where possible.

We are proud to offer a competitive compensation package at McKesson as part of our Total Rewards. This is determined by several factors, including performance, experience and skills, equity, regular job market evaluations, and geographical markets. The pay range shown below is aligned with McKesson's pay philosophy, and pay will always be compliant with any applicable regulations. In addition to base pay, other compensation, such as an annual bonus or long-term incentive opportunities may be offered. For more information regarding benefits at McKesson, please click here.

Our Base Pay Range for this position

$61,100 - $101,800

McKesson is an Equal Opportunity Employer

McKesson provides equal employment opportunities to applicants and employees and is committed to a diverse and inclusive environment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age or genetic information. For additional information on McKesson's full Equal Employment Opportunity policies, visit our Equal Employment Opportunity page.

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