Corporate FS&Q Systems & Performance Manager

The Corporate Food Safety & Quality Management Systems (QMS) and Performance Manager is responsible for developing, implementing, and continuously improving food safety and quality management systems across a global food company. This role ensures compliance with international food safety regulations, industry standards, and company policies while driving operational excellence through data-driven performance monitoring. The position collaborates with cross-functional teams, including manufacturing, supply chain, regulatory, and R&D, to uphold the highest standards of product quality, safety, and consistency.

Job Duties:

Duties may include, but are not limited to the following:

Quality Management Systems (QMS) and Compliance

• Lead the development, implementation, and maintenance of the company's Food Safety & Quality Management System (FSQMS) in alignment with industry standards (e.g., GFSI, BRC, SQF, ISO 22000, HACCP).
• Ensure compliance with regulatory requirements in key markets (e.g., FDA, USDA, CFIA, Codex Alimentarius).
• Maintain documentation and records to support food safety and quality compliance.

Performance Monitoring & Continuous Improvement

Training & Culture Development

• Develop key performance indicators (KPIs) for food safety and quality performance at global and site levels.
• Utilize data analytics and digital tools to monitor trends, identify risks, and drive proactive quality improvements.
• Lead continuous improvement initiatives using Lean, Six Sigma, or other methodologies.
• Develop and deliver training programs to enhance food safety and quality awareness across all levels of the organization.
• Foster a culture of quality, accountability, and continuous improvement within manufacturing and supply chain teams.

Supplier & Customer Collaboration

• Manage customer quality programs, including ensuring compliance to their standards, site audit readiness, and monitoring areas for improvement.
• Partner with customers to address quality concerns and drive satisfaction through robust quality systems.

• Follow Good Manufacturing Practices (GMPs) at all times.
• Comply with all safety, health and environmental regulations as prescribed by law.
• Comply with all Company rules, regulations and policies.
• Perform other duties as assigned.

Required Competencies & Knowledge:

Knowledge of:

• Procurement, products, and production processes
• Knowledge and experience with SAP, Microsoft Office Suite, and Excel.

Skill in:

• Must have excellent oral and written communication skills.
• Strong self-confidence.
• Strong will to drive change.
• Excellent problem solving skills and the ability to work with autonomy.
• Must be accurate, detail-oriented and maintain the utmost confidentiality.
• Ensure collaborative relationships with industry, trade, other associations, regulatory agencies and Hearthside staff.
• Lead 'best in class' behaviors with focus on safety, quality, and policy focus.

Ability to:

• Communicate effectively both verbally and in writing.
• Ability to evaluate issues, recommend solutions, implement corrective actions, and verify effectiveness
• Ability to work well with others in stressful situations and meet deadlines as necessary.
• Ability to handle multiple priorities and tasks.
• Excellent keyboarding, record keeping and follow-up skills.
• Ability to work in a fast paced environment, while at the same time making sound decisions.
• Ability to influence without authority

Proficiency in: MS Office Suite, Excel and SAP

Work Environment:

• Maintain harmonious working relations with employees from all departments.
• Maintain harmonious working relations with management from all levels.
• Communicate effectively with all employees and management.

Physical Requirements:

• Reaching with hands/arms throughout the day.
• Ability to use hands and fingers.
• Ability to see, hear and talk.
• Ability to work in light to moderate noise levels.
• May be required to walk up to 400 yards to work and break areas.
• May climb steps to and from work and break areas.

Minimum Qualifications:

• Bachelor's degree or Masters degree in Food Science, Quality Management, Technical Writing, or a related field.
• Thorough understanding of quality management practices concerning product & packaging quality, food safety, and regulatory compliance.
• Minimum of 7+ years of experience in food safety, quality, technical writing, quality systems management, or a related role within the food industry.
• Strong knowledge of global food safety regulations and standards (e.g., FDA, USDA, HACCP, FSMA).
• Proficiency in data analysis tools and quality management software.
• Certification in HACCP, PCQI, Six Sigma, or other relevant programs preferred.
• Proven knowledge of SQF and/or BRCGS
• Experience with Kosher, Organic, Non-GMO preferred
• Experience in contract manufacturing preferred
• Excellent communication, leadership, and problem-solving skills

#LI-JS1 #LI-Remote

The pay range for this full-time, salaried position is $124,818 - $187,226/year. Individual base pay depends on work location and additional factors such as experience, job-related skills, and relevant education or training. The position is eligible for a discretionary annual incentive based on company and individual performance. We offer a comprehensive benefits package including health, dental, 401k and wellness benefits beginning on the first day of employment.

This information is provided per the relevant state and local pay transparency laws for the location in which this position will be performed. Base pay information is based on market location.

Founded in 2009 and headquartered in Downers Grove, IL we are a world-class contract manufacturer producing wholesome baked goods, snacks and packaged foods for many of the world's leading food companies. As one of the largest and fastest growing food co-manufacturing companies in the US, we are the proud owner and operator of over 25 facilities globally. Our nearly 10,000 employee-strong organization is leading the way and setting new standards for quality, safety, flexibility and efficiency while feeding families around the globe.

Hearthside's exceptional growth stems from its ability to address real-world problems for customers of all shapes and sizes, and by our resolute commitment to our belief that there are no great companies without great culture. Our culture of personal empowerment enables growth, learning, and continuous improvement every day!
We are steadfast in our ambition to be the indispensable and most trusted partner to our customers and need your help to do it! Join Hearthside and enjoy a competitive package, outstanding benefits and a diverse work environment.
Hearthside is an Equal Opportunity Employer.

Other details

• Job Family Manager
• Pay Type Salary
• Travel Required Yes
• Travel % 20
• Telecommute % 100
• Required Education Bachelor's Degree

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