Country Retail Manager, USA

Position: CountryRetail Manager

Reports to: JACK&JONES & JJXX, Retail Director Own Stores, Kim Mikkelsen

Location: USA (New York, New Jersey, Connecticut, Pennsylvania)

Eager to lead and drive store success? We are currently seeking a Retail Manager to oversee our JACK & JONES & JJXX stores in the USA ensuring the execution of strategic plans, financial performance, exceptional customer service, and continuous team development.

WHAT YOU'LL DO

As a Country Retail Manager at JACK & JONES, you will be responsible for leading the success of your stores by executing yearly strategies and driving operational excellence. You'll oversee store performance, manage P&L, implement visual merchandising strategies, and develop your team to ensure the consistent growth and success of the brand.

YEARLY STRATEGY

• Develop and implement financial budgets and KPI targets for your stores, creating actionable plans to achieve them.
• Collaborate with senior management to execute the expansion plan and identify growth opportunities within your region.
• Work closely with the Retail Director to ensure employee retention and development, creating career and training plans for all staff.
• Implement and follow up on weekly, monthly, half-yearly, and yearly rituals and plans to drive performance.

P&L PERFORMANCE

• Create and manage the financial budget for your stores, ensuring alignment with company goals.
• Handle the investment budget for store maintenance, renovations, and other necessary investments.
• Regularly analyze monthly performance, making adjustments to sales, costs, and margins to maximize profitability.

EXPANSION

• Collaborate with senior management to identify new opportunities for store openings, gathering all necessary data such as location, store size, and expected turnover.
• Prepare investment forecasts and business cases for new stores, presenting them to senior management for approval.
• Coordinate site surveys to ensure all agreements are in place before finalizing investment forecasts.

IMPLEMENTATION

• Work closely with HQ to ensure yearly strategies are executed successfully across all stores.
• Develop and implement visual merchandising and product strategies, ensuring alignment with the marketing plan and customer journey.
• Drive sales optimization by ensuring product assortments and buying strategies are tailored to customer needs.
• Oversee the implementation of digital solutions and marketing initiatives to support the business plan.

ORGANIZATION MANAGEMENT

• Ensure all employees have updated functional job descriptions, clearly defining their roles and expectations.
• Lead the recruitment, development, and retention of talent within your stores, ensuring staff has clear career progression plans.
• Oversee the onboarding program to ensure that new employees receive comprehensive training and integration into the company culture.
• Ensure that both you and your team have fundamental knowledge in key areas such as service, product knowledge, visual merchandising, and digital solutions.

RITUALS & MEASUREMENTS

• DAILY: Track key performance metrics and ensure daily goals are met.
• WEEKLY: Review strategy progress and prioritize tasks for the upcoming week.
• MONTHLY: Ensure yearly strategy targets are on track and plan for the month ahead.
• QUARTERLY: Conduct 1:1 check-ins with team members to review performance and development.
• YEARLY: Assess yearly strategy performance, P&L, gross profit, and EBIT to set new targets

WHAT WE ARE LOOKING FOR

• 3+ years of retail management experience, with a focus on menswear preferred.
• Proven ability to lead teams to exceed sales and performance targets.
• Strong leadership and communication skills, with a passion for developing staff.
• Excellent organizational skills and attention to detail.
• Ability to motivate your team and drive high standards of service and performance.
• A passion for fashion and a deep understanding of visual merchandising.

WHAT'S IN IT FOR YOU

At BESTSELLER, we've got your back with benefits designed for your career growth and well-being:

• Get a competitive salary and annual bonus.
• Enjoy group insurance, a voluntary savings plan, a cell phone, and a laptop.
• Take advantage of 3 weeks of vacation, 5 "energizing" days, and 11 statutory holidays.
• 50% discount in our stores to treat yourself to your favourite fashion items.

JOIN US IN SHAPING THE INDUSTRY!

We review applications on an ongoing basis and reserve the right to take down the advertisement when our candidate is found. We are committed to diversity and provide equal opportunities for everyone, regardless of sex, race, ethnicity, religion or belief, disability, age, sexual orientation religion or belief, disability, age, sexual orientation or gender identity.

ABOUT BESTSELLER
At BESTSELLER, we are more than 20,000 people in 38 different countries working for over 20 fashion brands such as JACK & JONES, SELECTED, VERO MODA, ONLY, PIECES, VILA, OBJECT, MAMALICIOUS, NAME IT, NOISY MAY and Y.A.S. We are a family-owned company with a strong foundation and values to build on, empowering us to pursue the ideas we believe in to take BESTSELLER forward. We are committed to diversity and provide equal opportunities for everyone, irrespective of sex, race, ethnicity, religion or belief, disability, age, sexual orientation or gender identity. We strive to create an empowering environment where people can thrive and develop. For more information, visit www.bestseller.com.