Credit card trainer

Job Title: Team Lead - Credit Cards Judgmental Lending with training experience

Location: Carrollton TX

Duration: Full Time/ Permanent

Job Description:

The Credit Cards Judgmental lending, leaders primary responsibilities including managing day to day operations revolving around credit card judgement lending while ensuring the level of expected service, quality is maintained , the manager will be responsible for having frequent connects with internal stakeholder , team members ,he also has to instill awareness of the team member's goals, any challenges or areas of focus, and ensuring opportunities are addressed with a plan identified for success.. Candidates must possess a strong sense of urgency with an ability to work in a team environment, maintaining excellent organizational, communication skills,

Essential Job Functions:

• Meet and/or exceed goals set by line of business that contribute to the Service Level Agreements
• Motivate and lead team to success using recognition, team building activities and positive reinforcement
• Set and manage to production and quality expectations
• Hold daily/weekly huddles to discuss results from previous days, changes, etc.
• Quick learner
• Good knowledge of Windows based applications, Outlook, Word, and Excel is important
• Respond to communications from client
• Additional responsibilities and duties requested from internal stakeholders

Requirements:

• 5+ years of general banking experience along with X+ years of managing highly analytical teams, such as risk, credit lending
• Training experience - managing a batch of XX people
• Post training assessment
• Candidate with prior experience in managing teams across credit cards, consumer lending, fraud, collections, lending underwriting is preferred
• The primary responsibility of the role will be to manage end-to-end operations revolving around credit card judgement lending.
• Ability to swiftly understand of Client Business and its priorities
• Must maintain the highest standard of attention to detail.
• Excellent customer service and good written communication skills.
• Strong work ethic and flexibility in a fast-paced environment.
• Ability to motivate and build team to achieve required goals

Preference:

• Candidate with prior experience in managing teams across credit cards, consumer lending, fraud, collections, lending underwriting is preferred