Credit Risk Review Senior Manager
Apply NowCompany: U.S. Bank
Location: Charlotte, NC 28269
Description:
At U.S. Bank, we're on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and succeed. We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever-growing range of opportunities to discover what makes you thrive at every stage of your career. Try new things, learn new skills and discover what you excel at-all from Day One.
Job Description
Partners with Senior to Executive Leaders in their assigned Line of Business, Risk/Compliance/Audit (RCA) Consultants, RCA Managers and other Senior RCA Managers to, depending on the function, oversee the successful creation, implementation, and maintenance of an effective risk management framework. Accountable for projects and/or activities that ensure compliance with applicable federal, state, and local laws and regulations. Identifies gaps and drives solutions that minimize losses resulting from inadequate internal processes, systems or human errors. Accountable for the active identification, response and/or escalation of risks as appropriate.
General Responsibilities:
Selects, manages, coaches, and develops CRR Team Leaders and CRROs to meet divisional goals and employee career goals. May also manage staff directly, as needed.
May review individual credits when risk rating accuracy or timeliness, approval decisions, or approval authority is in question.
Oversees team progress toward completion of the review schedule. Holds Team Leaders and CRROs accountable for delivering accurate and timely account testing and review conclusions.
Reviews, challenges and approves project conclusions, issue root causes and risk impact, as well as plans and reports. Identifies and promotes best practices for the assigned business line(s).
Evaluates appropriateness of interpretations and evaluates materiality and qualitative aspects.
Ensures conclusions are fair and balanced, and supported by thorough and well-documented review and analysis. Considers stakeholder perspectives and feedback when evaluating conclusion decisions.
Monitors overall portfolio quality, industry trends, and key risk indicators or metrics applicable to the business line.
Reviews and approves continuous monitoring completed by CRR personnel.
Continuously monitors and identifies actual or potential issues/themes for assigned business line(s).
Maintains an internal and external network to assist in the timely identification of actual or potential risk issues, changes in the lending environment, new developments, and peer benchmarking.
Participates in business line meetings.
Evaluates CRR's internal processes and procedures for effectiveness, enhancement, and obsolescence. Provides credible challenge, feedback, and recommendations to the CRR Director when new processes or changes to existing processes are warranted.
Coaches and develops CRR Team Leaders to meet CRR objectives and employee career goals. Identify skill and expertise development areas for CRR personnel, as well as resources to provide coaching and training. Support cross-training and sharing of knowledge resources across CRR and IRR.
Collaborates with CRR management to determine priorities, establish timelines and key milestones, assess personnel capacity and dependencies. Fosters a positive and collaborative team environment, motivates all personnel, and challenges individuals to use critical thinking.
Develops a risk-based review schedule.
Ensures all internal and external audits and exams reflect an effective and continuously improving credit risk review process, and CRR maintains the highest standing or designation from CAS and OCC.
Interacts with internal audit and regulatory personnel.
Communicates strategic initiatives and process changes, as well as fosters an environment focused on agility, innovation, and continuous improvement.
Participates in special projects, as appropriate, including engagement with other CRR or IRRA teams.
Holds regular team meetings, recruits and hires staff, completes performance reviews of direct reports, and contributes to performance reviews for staff within their organization. The individual will clearly communicate expectations, priorities, and support to team personnel, as well as resolve conflicts, and performs day to day management functions of the team.
Basic Qualifications
- Bachelor's or advanced degree, or equivalent work experience
- Typically more than 15 years of applicable experience
Preferred Skills/Experience
- Thorough knowledge of Risk/Compliance/Audit competencies
- Effective skills at managing stressful situations
- Exceptional understanding of wholesale (C&I) lending policies, account management practices, and problem account management techniques, to critically evaluate, draw conclusion, and challenge a business unit/process.
- Strategic manager that directs the completion of multiple tasks, projects, and deadlines simultaneously. Manages personnel effectively to ensure work is prioritized and completed on-time or ahead of deadlines.
- Advanced subject matter knowledge that enables credible challenge of review scope and conclusions.
- Knows, understands, accurately uses, and stays current on bank loan policies, industry practices, and regulatory requirements/guidance.
- Establishes and sustains a high level of trust and credibility with the assigned business line, credit partners, regulatory agencies, and within CRR.
- Ability to investigate, identify, and articulate root causes of issues and credit risk impact.
- Exceptional decision making and problem-solving skills; consistently draws accurate conclusions and can make decisions in complicated situations, unique conditions or without the benefit of full information. Understands when to escalate issues to the CRR Director.
- Strong leadership ability, including ability to manage managers and a diverse group of individuals with differing backgrounds and skillsets. Ability to assess individual skills and expertise, and willingness to delegate work to optimize individual strengths and develop team members.
- Proactively influences behavior with credible, value-added, and risk-based challenge or guidance to ensure a strong credit culture.
- Strong negotiation/persuasion skills, with the ability to positively influence others over which the incumbent has no direct authority.
- Well-developed people skills: The ability to deal with and react to highly sensitive issues in a confidential and professional manner.
- Excellent communicator. Clearly and concisely articulates questions and conclusions. Translates complex concepts into common sense actionable terms. Superior presentation skills.
- Clear and concise writing style, and the ability to critique and develop the professional writing skills of team members.
- Exceptional time management skills, including the ability to independently prioritize assigned tasks, project achievable delivery dates, oversee team projects, manage long-term projects or initiatives, and ensure direct and indirect assignments meet or exceed deadlines.
- Requires minimal guidance and instruction from the CRR Director, but appropriately solicits guidance, when needed.
The role offers a hybrid/flexible schedule, which means there's an in-office expectation of 3 or more days per week and the flexibility to work outside the office location for the other days.
If there's anything we can do to accommodate a disability during any portion of the application or hiring process, please refer to our disability accommodations for applicants.
Benefits:
Our approach to benefits and total rewards considers our team members' whole selves and what may be needed to thrive in and outside work. That's why our benefits are designed to help you and your family boost your health, protect your financial security and give you peace of mind. Our benefits include the following (some may vary based on role, location or hours):
U.S. Bank is an equal opportunity employer. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, and other factors protected under applicable law.
E-Verify
U.S. Bank participates in the U.S. Department of Homeland Security E-Verify program in all facilities located in the United States and certain U.S. territories. The E-Verify program is an Internet-based employment eligibility verification system operated by the U.S. Citizenship and Immigration Services. Learn more about the E-Verify program.
The salary range reflects figures based on the primary location, which is listed first. The actual range for the role may differ based on the location of the role. In addition to salary, U.S. Bank offers a comprehensive benefits package, including incentive and recognition programs, equity stock purchase 401(k) contribution and pension (all benefits are subject to eligibility requirements). Pay Range: $170,255.00 - $200,300.00 - $220,330.00
U.S. Bank will consider qualified applicants with arrest or conviction records for employment. U.S. Bank conducts background checks consistent with applicable local laws, including the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act as well as the San Francisco Fair Chance Ordinance. U.S. Bank is subject to, and conducts background checks consistent with the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA). In addition, certain positions may also be subject to the requirements of FINRA, NMLS registration, Reg Z, Reg G, OFAC, the NFA, the FCPA, the Bank Secrecy Act, the SAFE Act, and/or federal guidelines applicable to an agreement, such as those related to ethics, safety, or operational procedures.
Applicants must be able to comply with U.S. Bank policies and procedures including the Code of Ethics and Business Conduct and related workplace conduct and safety policies.
Job Description
Partners with Senior to Executive Leaders in their assigned Line of Business, Risk/Compliance/Audit (RCA) Consultants, RCA Managers and other Senior RCA Managers to, depending on the function, oversee the successful creation, implementation, and maintenance of an effective risk management framework. Accountable for projects and/or activities that ensure compliance with applicable federal, state, and local laws and regulations. Identifies gaps and drives solutions that minimize losses resulting from inadequate internal processes, systems or human errors. Accountable for the active identification, response and/or escalation of risks as appropriate.
General Responsibilities:
Selects, manages, coaches, and develops CRR Team Leaders and CRROs to meet divisional goals and employee career goals. May also manage staff directly, as needed.
May review individual credits when risk rating accuracy or timeliness, approval decisions, or approval authority is in question.
Oversees team progress toward completion of the review schedule. Holds Team Leaders and CRROs accountable for delivering accurate and timely account testing and review conclusions.
Reviews, challenges and approves project conclusions, issue root causes and risk impact, as well as plans and reports. Identifies and promotes best practices for the assigned business line(s).
Evaluates appropriateness of interpretations and evaluates materiality and qualitative aspects.
Ensures conclusions are fair and balanced, and supported by thorough and well-documented review and analysis. Considers stakeholder perspectives and feedback when evaluating conclusion decisions.
Monitors overall portfolio quality, industry trends, and key risk indicators or metrics applicable to the business line.
Reviews and approves continuous monitoring completed by CRR personnel.
Continuously monitors and identifies actual or potential issues/themes for assigned business line(s).
Maintains an internal and external network to assist in the timely identification of actual or potential risk issues, changes in the lending environment, new developments, and peer benchmarking.
Participates in business line meetings.
Evaluates CRR's internal processes and procedures for effectiveness, enhancement, and obsolescence. Provides credible challenge, feedback, and recommendations to the CRR Director when new processes or changes to existing processes are warranted.
Coaches and develops CRR Team Leaders to meet CRR objectives and employee career goals. Identify skill and expertise development areas for CRR personnel, as well as resources to provide coaching and training. Support cross-training and sharing of knowledge resources across CRR and IRR.
Collaborates with CRR management to determine priorities, establish timelines and key milestones, assess personnel capacity and dependencies. Fosters a positive and collaborative team environment, motivates all personnel, and challenges individuals to use critical thinking.
Develops a risk-based review schedule.
Ensures all internal and external audits and exams reflect an effective and continuously improving credit risk review process, and CRR maintains the highest standing or designation from CAS and OCC.
Interacts with internal audit and regulatory personnel.
Communicates strategic initiatives and process changes, as well as fosters an environment focused on agility, innovation, and continuous improvement.
Participates in special projects, as appropriate, including engagement with other CRR or IRRA teams.
Holds regular team meetings, recruits and hires staff, completes performance reviews of direct reports, and contributes to performance reviews for staff within their organization. The individual will clearly communicate expectations, priorities, and support to team personnel, as well as resolve conflicts, and performs day to day management functions of the team.
Basic Qualifications
- Bachelor's or advanced degree, or equivalent work experience
- Typically more than 15 years of applicable experience
Preferred Skills/Experience
- Thorough knowledge of Risk/Compliance/Audit competencies
- Effective skills at managing stressful situations
- Exceptional understanding of wholesale (C&I) lending policies, account management practices, and problem account management techniques, to critically evaluate, draw conclusion, and challenge a business unit/process.
- Strategic manager that directs the completion of multiple tasks, projects, and deadlines simultaneously. Manages personnel effectively to ensure work is prioritized and completed on-time or ahead of deadlines.
- Advanced subject matter knowledge that enables credible challenge of review scope and conclusions.
- Knows, understands, accurately uses, and stays current on bank loan policies, industry practices, and regulatory requirements/guidance.
- Establishes and sustains a high level of trust and credibility with the assigned business line, credit partners, regulatory agencies, and within CRR.
- Ability to investigate, identify, and articulate root causes of issues and credit risk impact.
- Exceptional decision making and problem-solving skills; consistently draws accurate conclusions and can make decisions in complicated situations, unique conditions or without the benefit of full information. Understands when to escalate issues to the CRR Director.
- Strong leadership ability, including ability to manage managers and a diverse group of individuals with differing backgrounds and skillsets. Ability to assess individual skills and expertise, and willingness to delegate work to optimize individual strengths and develop team members.
- Proactively influences behavior with credible, value-added, and risk-based challenge or guidance to ensure a strong credit culture.
- Strong negotiation/persuasion skills, with the ability to positively influence others over which the incumbent has no direct authority.
- Well-developed people skills: The ability to deal with and react to highly sensitive issues in a confidential and professional manner.
- Excellent communicator. Clearly and concisely articulates questions and conclusions. Translates complex concepts into common sense actionable terms. Superior presentation skills.
- Clear and concise writing style, and the ability to critique and develop the professional writing skills of team members.
- Exceptional time management skills, including the ability to independently prioritize assigned tasks, project achievable delivery dates, oversee team projects, manage long-term projects or initiatives, and ensure direct and indirect assignments meet or exceed deadlines.
- Requires minimal guidance and instruction from the CRR Director, but appropriately solicits guidance, when needed.
The role offers a hybrid/flexible schedule, which means there's an in-office expectation of 3 or more days per week and the flexibility to work outside the office location for the other days.
If there's anything we can do to accommodate a disability during any portion of the application or hiring process, please refer to our disability accommodations for applicants.
Benefits:
Our approach to benefits and total rewards considers our team members' whole selves and what may be needed to thrive in and outside work. That's why our benefits are designed to help you and your family boost your health, protect your financial security and give you peace of mind. Our benefits include the following (some may vary based on role, location or hours):
- Healthcare (medical, dental, vision)
- Basic term and optional term life insurance
- Short-term and long-term disability
- Pregnancy disability and parental leave
- 401(k) and employer-funded retirement plan
- Paid vacation (from two to five weeks depending on salary grade and tenure)
- Up to 11 paid holiday opportunities
- Adoption assistance
- Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law
U.S. Bank is an equal opportunity employer. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, and other factors protected under applicable law.
E-Verify
U.S. Bank participates in the U.S. Department of Homeland Security E-Verify program in all facilities located in the United States and certain U.S. territories. The E-Verify program is an Internet-based employment eligibility verification system operated by the U.S. Citizenship and Immigration Services. Learn more about the E-Verify program.
The salary range reflects figures based on the primary location, which is listed first. The actual range for the role may differ based on the location of the role. In addition to salary, U.S. Bank offers a comprehensive benefits package, including incentive and recognition programs, equity stock purchase 401(k) contribution and pension (all benefits are subject to eligibility requirements). Pay Range: $170,255.00 - $200,300.00 - $220,330.00
U.S. Bank will consider qualified applicants with arrest or conviction records for employment. U.S. Bank conducts background checks consistent with applicable local laws, including the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act as well as the San Francisco Fair Chance Ordinance. U.S. Bank is subject to, and conducts background checks consistent with the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA). In addition, certain positions may also be subject to the requirements of FINRA, NMLS registration, Reg Z, Reg G, OFAC, the NFA, the FCPA, the Bank Secrecy Act, the SAFE Act, and/or federal guidelines applicable to an agreement, such as those related to ethics, safety, or operational procedures.
Applicants must be able to comply with U.S. Bank policies and procedures including the Code of Ethics and Business Conduct and related workplace conduct and safety policies.