Crisis Care Center Levy Community Engagement Liaison (PPM II)
Apply NowCompany: King County, WA
Location: Seattle, WA 98115
Description:
Salary : $94,241.26 - $119,456.27 Annually
Location : Seattle, WA
Job Type: Career Service, Full Time, 40 hrs/week
Job Number: 2025GM24071
Department: DCHS - Community & Human Srvcs
Division: Behavioral Health and Recovery
Opening Date: 03/21/2025
Closing Date: 4/5/2025 11:59 PM Pacific
FLSA: Non-Exempt
Bargaining Unit: Z3 : KC Personnel Guidelines
Full- or Part-Time: Full Time
Hours/Week: 40 hours/week
Summary
The Department of Community and Human Services values diverse perspectives and life experiences. The Department encourages people of all backgrounds to apply, including Black, Indigenous, and People of Color, immigrants, refugees, women, LGBTQ, people with disabilities, veterans, and those with lived experiences.
King County's provides equitable opportunities for people to be healthy, happy, and connected to community. At King County Department of Community and Human Services (DCHS), we believe in working as one team that solves problems-striving to be customer-focused and drive for the best results. We envision a welcoming community that is racially just. We believe the field of human services exists to undo and mitigate unfair structures. We seek to lead the way by working as respectful and responsible stewards for our community.
King County voters approved a nine-year property tax Crisis Care Centers Levy in April 2023 to fund the Crisis Care Centers Initiative (Initiative) from 2024 to 2032. The Initiative will create a countywide network of five crisis care centers, restore and expand mental health residential treatment beds in the region, and invest in the recruitment and retention of the community behavioral health workforce. Crisis care centers are a type of behavioral health facility that will have three core components: a 24/7 Behavioral Health Urgent Care Clinic, a 23-hour Crisis Observation Unit, and a Crisis Stabilization Unit. Crisis care centers, which will be competitively procured by DCHS and operated by behavioral health agencies, will use a "no-wrong door approach" and will endeavor to accept, at least for initial screening and triage, any person who seeks behavioral health crisis care. Crisis care centers will also be expected to coordinate with post-crisis follow-up services to ensure ongoing stabilization and supports for people who receive services at crisis care centers.
The Behavioral Health and Recovery Division (BHRD) of DCHS is looking for a Crisis Care Center (CCC) Community Engagement Liaison to build relationships between DCHS, system and community partners. This position will facilitate communication, partnerships, and collaboration to address community needs and public engagement related to crisis care center levy activities. This position will report to the CCC Strategic Planning Manager and work closely with other members of the CCC Team.
This position will support the community engagement efforts of the Crisis Care Center (CCC) Levy by working with community partners and members to ensure awareness of the levy and its initiatives. It will serve as a liaison between the community and the Department of Community and Human Services (DCHS), facilitating communication and collaboration to promote the success of the crisis care centers. Additionally, this role will help ensure that CCC operators are meeting their obligations, as outlined in the Implementation Plan, and effectively serving the community. This role requires strong community engagement, communication, and relationship-building skills, along with expertise in program coordination, policy implementation, problem-solving, cultural competency, public outreach, data tracking, and advocacy to ensure the success of the Crisis Care Center Levy and its initiatives.
WHO MAY APPLY: This position is open to all qualified candidates who meet the minimum qualifications. Interviews for this selection process will take place on or around 4/21/2025.
APPLICATION PROCESSIf you are interested in pursuing this position, please follow the application instructions carefully. If you need this announcement in an alternate language or format, would like to request accommodation or assistance in the application or assessment process, or if you have questions, please contact the recruiter listed on this job announcement.
The following items are required to be considered for this vacancy:
Your application may be rejected as incomplete if you do not include the relevant information in the application. Cover letters and/or resumes are not accepted in lieu of a completed application. Applications and/or Supplemental Questionnaires that state "see my resume" or "see my personnel file" are considered incomplete and will not be accepted.
WORK SCHEDULE/CONDITIONS: The position will be scheduled to work during core business hours which include Monday - Friday, 8 am - 5 pm. This position meets the provisions of the Fair Labor Standards Act and is overtime eligible with supervisory pre-approval. This position is not represented by a union.
MISSION CRITICAL POSITION STATUS: This position has been designated Non-Mission Critical. Unless otherwise directed by the County Executive, department director or agency head, all employees, regardless of designation, are expected to report to work or request leave during an emergency or inclement weather. For more detailed information, please visit and the
TELEWORKING REQUIREMENT: The work associated with this position will be performed or conducted through a combination of teleworking and onsite work and meetings. Employees will have access to shared workspaces at various King County facilities. Employees must reside in Washington state and within a reasonable distance to their King County worksite to respond to workplace reporting requirements.
RECRUITER:Greg Mallory,
Job Duties
Experience, Qualifications, Knowledge, Skills
Desired Experience, Qualifications, Knowledge, Skills
Supplemental Information
Forbes named King County as one of Washington State's best employers.
Together, with leadership and our employees, we're changing the way government delivers service and winning national recognition as a model of excellence. Are you ready to make a difference? Come join the team dedicated to serving one of the nation's best places to live, work and play.
Guided by our , we are making King County a welcoming community where every person can thrive. We value diversity, inclusion and belonging in our workplace and workforce. To reach this goal we are committed to workforce equity. Equitable recruiting, support, and retention is how we will obtain the highest quality workforce in our region; a workforce that shares and will help advance our guiding principles - we are one team; we solve problems; we focus on the customer; we drive for results; we are racially just; we respect all people; we lead the way; and we are responsible stewards. We encourage people of all backgrounds and identities to apply, including Native American and people of color, immigrants, refugees, women, LGBTQ+, people living with disabilities, and veterans.
King County is an Equal Employment Opportunity (EEO) Employer
No person is unlawfully excluded from employment opportunities based on race, color, religion, national origin, sex (including gender identity, sexual orientation and pregnancy), age, genetic information, disability, veteran status, or other protected class. Our EEO policy applies to all employment actions, including but not limited to recruitment, hiring, selection for training, promotion, transfer, demotion, layoff, termination, rates of pay or other forms of compensation.
To Apply
If you are interested in pursuing this position, please follow the application instructions carefully. If you need this announcement in an alternate language or format, would like to request accommodation or assistance in the application or assessment process or if you have questions please contact the recruiter listed on this job announcement.
King County offers a highly-competitive compensation and benefits package designed to meet the diverse needs of our employees and support our employees' health and well-being. Eligible positions receive the following benefits and have access to the following programs:
This is a general description of the benefits offered to eligible King County employees, and every effort has been made to ensure its accuracy. If any information on this document conflicts with the provisions of a collective bargaining agreement (CBA), the CBA prevails.
NOTE: Benefits for Term Limited Temporary (TLT) or Short Term Temporary (STT) positions, including leave eligibility and/or participation in the pension plan through the Washington State Department of Retirement Systems, will vary based upon the terms and details of the position. Short Term Temporary positions are not eligible for an ORCA transit pass.
For inquiries about the specifics of this position, please contact the recruiter identified on this job posting.
01
Are you applying to this position as an eligible current or previous King County Employee Priority Placement Program Participant? ANDIs this position the same or lower percentage of full-time when compared to the position held at the point of the notification of layoff? ANDDo you possess the skills and abilities to qualify for this position?
02
If you answered yes to the question above and you are applying for this position as a Priority Placement Participant, to be considered, you must provide the following three pieces of information in the space provided:1. The title you held when you received your layoff notice2. The department you worked in3. The effective date of your layoff
03
Do you have experience and skill in graphic design and illustration of materials for multiple audiences?
04
If you answered yes to question #3, please describe products or projects you have developed and designed to reach and inform multiple audiences. Please include the design programs you have used (e.g., Adobe, In Design, Photoshop, etc.).(If you answered No to question #3, please type N/A.)
05
Do you have professional experience using social media, such as Facebook, Twitter, Instagram, blogs, etc., for strategic communication purposes?
06
If you answered Yes to question #5, please describe your professional experience using social media for strategic communication purposes and give one brief example of a successful campaign.If you answered No to question #5, type N/A.
07
How do your professional or lived experiences bring a unique and beneficial perspective to the work for which this position is responsible?
08
How many years of experience do you have planning and implementing events or activities--such as focus groups, community forums, town hall meetings, or listening sessions--designed to gather input from diverse audiences?
09
This is a three-part question about equity and social justice, which is integral to the work we do in King County. 1. How do you define equity? 2. How have you worked to incorporate an equity lens in your current or previous jobs? 3. How do you think equity relates to this position and the mental health and well-being of our communities, and how would you use an equity lens in this work?
Required Question
Location : Seattle, WA
Job Type: Career Service, Full Time, 40 hrs/week
Job Number: 2025GM24071
Department: DCHS - Community & Human Srvcs
Division: Behavioral Health and Recovery
Opening Date: 03/21/2025
Closing Date: 4/5/2025 11:59 PM Pacific
FLSA: Non-Exempt
Bargaining Unit: Z3 : KC Personnel Guidelines
Full- or Part-Time: Full Time
Hours/Week: 40 hours/week
Summary
The Department of Community and Human Services values diverse perspectives and life experiences. The Department encourages people of all backgrounds to apply, including Black, Indigenous, and People of Color, immigrants, refugees, women, LGBTQ, people with disabilities, veterans, and those with lived experiences.
King County's provides equitable opportunities for people to be healthy, happy, and connected to community. At King County Department of Community and Human Services (DCHS), we believe in working as one team that solves problems-striving to be customer-focused and drive for the best results. We envision a welcoming community that is racially just. We believe the field of human services exists to undo and mitigate unfair structures. We seek to lead the way by working as respectful and responsible stewards for our community.
King County voters approved a nine-year property tax Crisis Care Centers Levy in April 2023 to fund the Crisis Care Centers Initiative (Initiative) from 2024 to 2032. The Initiative will create a countywide network of five crisis care centers, restore and expand mental health residential treatment beds in the region, and invest in the recruitment and retention of the community behavioral health workforce. Crisis care centers are a type of behavioral health facility that will have three core components: a 24/7 Behavioral Health Urgent Care Clinic, a 23-hour Crisis Observation Unit, and a Crisis Stabilization Unit. Crisis care centers, which will be competitively procured by DCHS and operated by behavioral health agencies, will use a "no-wrong door approach" and will endeavor to accept, at least for initial screening and triage, any person who seeks behavioral health crisis care. Crisis care centers will also be expected to coordinate with post-crisis follow-up services to ensure ongoing stabilization and supports for people who receive services at crisis care centers.
The Behavioral Health and Recovery Division (BHRD) of DCHS is looking for a Crisis Care Center (CCC) Community Engagement Liaison to build relationships between DCHS, system and community partners. This position will facilitate communication, partnerships, and collaboration to address community needs and public engagement related to crisis care center levy activities. This position will report to the CCC Strategic Planning Manager and work closely with other members of the CCC Team.
This position will support the community engagement efforts of the Crisis Care Center (CCC) Levy by working with community partners and members to ensure awareness of the levy and its initiatives. It will serve as a liaison between the community and the Department of Community and Human Services (DCHS), facilitating communication and collaboration to promote the success of the crisis care centers. Additionally, this role will help ensure that CCC operators are meeting their obligations, as outlined in the Implementation Plan, and effectively serving the community. This role requires strong community engagement, communication, and relationship-building skills, along with expertise in program coordination, policy implementation, problem-solving, cultural competency, public outreach, data tracking, and advocacy to ensure the success of the Crisis Care Center Levy and its initiatives.
WHO MAY APPLY: This position is open to all qualified candidates who meet the minimum qualifications. Interviews for this selection process will take place on or around 4/21/2025.
APPLICATION PROCESSIf you are interested in pursuing this position, please follow the application instructions carefully. If you need this announcement in an alternate language or format, would like to request accommodation or assistance in the application or assessment process, or if you have questions, please contact the recruiter listed on this job announcement.
The following items are required to be considered for this vacancy:
- NeoGov Job Application (The responses on your job application should be thorough and complete and will be used in the screening process)
- Supplemental Questions (The responses to the supplemental questions should be thorough and complete and will be used in the screening process)
Your application may be rejected as incomplete if you do not include the relevant information in the application. Cover letters and/or resumes are not accepted in lieu of a completed application. Applications and/or Supplemental Questionnaires that state "see my resume" or "see my personnel file" are considered incomplete and will not be accepted.
WORK SCHEDULE/CONDITIONS: The position will be scheduled to work during core business hours which include Monday - Friday, 8 am - 5 pm. This position meets the provisions of the Fair Labor Standards Act and is overtime eligible with supervisory pre-approval. This position is not represented by a union.
MISSION CRITICAL POSITION STATUS: This position has been designated Non-Mission Critical. Unless otherwise directed by the County Executive, department director or agency head, all employees, regardless of designation, are expected to report to work or request leave during an emergency or inclement weather. For more detailed information, please visit and the
TELEWORKING REQUIREMENT: The work associated with this position will be performed or conducted through a combination of teleworking and onsite work and meetings. Employees will have access to shared workspaces at various King County facilities. Employees must reside in Washington state and within a reasonable distance to their King County worksite to respond to workplace reporting requirements.
RECRUITER:Greg Mallory,
Job Duties
- Plan and administer community engagement events to obtain community partner and public input. Events may include but are not limited to in-person community meetings, focus groups, listening sessions, and virtual meetings.
- Summarize and analyze feedback gathered through community engagement activities and surveys.
- Ensure that the Division authentically shows up to community partnership activities, including assessing accessibility needs, linguistic accessibility and addressing barriers to public participation.
- Develop content to effectively communicate with community partners and the public through electronic newsletters, the department blog, and other digital platforms.
- Ensure that community partnership efforts live up to King County's commitment to equity, race, and social justice.
- Manage and monitor the allocation of public funds, ensuring ethical, transparent, and efficient use in alignment with government policies and organizational priorities
- Contribute to the creation of high-profile written documents and/or other materials for broad internal and external distribution, including documents prepared for the King County Executive, King County Council, other elected officials, and a wide array of public audiences.
- Represent the department in select community meetings.
- Perform activities typical of a project manager:
- Monitor scope, schedule and budget of contract or project and report results.
- Produce high-quality and timely project deliverables.
- Build strong relationships with internal and external partners.
- Facilitate work groups and meetings.
- Perform other duties as assigned.
Experience, Qualifications, Knowledge, Skills
- Experience in planning and implementing events/activities that seek to gather information from diverse audiences.
- Experience tracking, managing, documenting, analyzing, and reporting on public feedback from constituents, community partners, and jurisdictions for internal decision-makers and elected officials.
- Demonstrated experience applying principles of equity and social justice in the design and execution of community engagement or community partnership strategies and events.
- Experience and skill in giving presentations to large and small audiences of community members and service providers.
- Demonstrated ability to develop and maintain collaborative partnerships with community partners, community members, and affected populations representing the full racial, ethnic, cultural, and geographic diversity of a community/region.
- Ability to synthesize complex ideas and communicate them in an understandable way to others.
- Knowledge of web and social media tools and analytics (such as Google Analytics, Facebook, Twitter, and Instagram).
- Experience creating content for and coordinating the production of communication materials, such as FAQs, key messages, website content, handouts, mailers, posters, presentations, display boards, social media, and multi-media, to explain technical information in public-friendly and accessible ways and invite welcoming participation.
- Acts as a responsible steward of public funds, ensuring transparent, ethical, and efficient financial management in alignment with government policies and community needs
- Valid Washington State Drivers' License or a demonstrated ability to travel throughout the county in a timely manner.
- Advanced knowledge of Microsoft Office.
- Ability to meet work deadlines, stay on task with frequent interruptions, and balance priorities.
- Ability to work independently with minimal supervision.
Desired Experience, Qualifications, Knowledge, Skills
- Two or more years of experience in planning and implementing community events/activities.
- Experience in behavioral health, healthcare, social services, or a related field.
- Strong existing connections or ties to the community are preferred, demonstrating the ability to engage effectively with local partners and organizations.
Supplemental Information
Forbes named King County as one of Washington State's best employers.
Together, with leadership and our employees, we're changing the way government delivers service and winning national recognition as a model of excellence. Are you ready to make a difference? Come join the team dedicated to serving one of the nation's best places to live, work and play.
Guided by our , we are making King County a welcoming community where every person can thrive. We value diversity, inclusion and belonging in our workplace and workforce. To reach this goal we are committed to workforce equity. Equitable recruiting, support, and retention is how we will obtain the highest quality workforce in our region; a workforce that shares and will help advance our guiding principles - we are one team; we solve problems; we focus on the customer; we drive for results; we are racially just; we respect all people; we lead the way; and we are responsible stewards. We encourage people of all backgrounds and identities to apply, including Native American and people of color, immigrants, refugees, women, LGBTQ+, people living with disabilities, and veterans.
King County is an Equal Employment Opportunity (EEO) Employer
No person is unlawfully excluded from employment opportunities based on race, color, religion, national origin, sex (including gender identity, sexual orientation and pregnancy), age, genetic information, disability, veteran status, or other protected class. Our EEO policy applies to all employment actions, including but not limited to recruitment, hiring, selection for training, promotion, transfer, demotion, layoff, termination, rates of pay or other forms of compensation.
To Apply
If you are interested in pursuing this position, please follow the application instructions carefully. If you need this announcement in an alternate language or format, would like to request accommodation or assistance in the application or assessment process or if you have questions please contact the recruiter listed on this job announcement.
King County offers a highly-competitive compensation and benefits package designed to meet the diverse needs of our employees and support our employees' health and well-being. Eligible positions receive the following benefits and have access to the following programs:
- Excellent medical, dental, and vision coverage options: King County provides eligible employees with options, so they can decide what's best for themselves and their eligible dependents
- Life and disability insurance: employees are provided basic coverage and given the opportunity to purchase additional insurance for both the employee and eligible dependents
- Retirement: eligible King County employees may participate in a pension plan through the Washington State Department of Retirement Systems and a 457(b) deferred-compensation plan
- Transportation program and ORCA transit pass
- 12 paid holidays each year plus two personal holidays
- Generous vacation and paid sick leave
- Paid parental, family and medical, and volunteer leaves
- Flexible Spending Account
- Wellness programs
- Onsite activity centers
- Employee Giving Program
- Employee assistance programs
- Flexible schedules and telecommuting options, depending on position
- Training and career development programs
This is a general description of the benefits offered to eligible King County employees, and every effort has been made to ensure its accuracy. If any information on this document conflicts with the provisions of a collective bargaining agreement (CBA), the CBA prevails.
NOTE: Benefits for Term Limited Temporary (TLT) or Short Term Temporary (STT) positions, including leave eligibility and/or participation in the pension plan through the Washington State Department of Retirement Systems, will vary based upon the terms and details of the position. Short Term Temporary positions are not eligible for an ORCA transit pass.
For inquiries about the specifics of this position, please contact the recruiter identified on this job posting.
01
Are you applying to this position as an eligible current or previous King County Employee Priority Placement Program Participant? ANDIs this position the same or lower percentage of full-time when compared to the position held at the point of the notification of layoff? ANDDo you possess the skills and abilities to qualify for this position?
- Yes, I was given a layoff notice from my Career Service role at King County and I am within two years of the effective date of my layoff. Additionally, the position I was laid off from was the same or a higher percentage of FT status when compared to this one.
- No.
02
If you answered yes to the question above and you are applying for this position as a Priority Placement Participant, to be considered, you must provide the following three pieces of information in the space provided:1. The title you held when you received your layoff notice2. The department you worked in3. The effective date of your layoff
03
Do you have experience and skill in graphic design and illustration of materials for multiple audiences?
- Yes
- No
04
If you answered yes to question #3, please describe products or projects you have developed and designed to reach and inform multiple audiences. Please include the design programs you have used (e.g., Adobe, In Design, Photoshop, etc.).(If you answered No to question #3, please type N/A.)
05
Do you have professional experience using social media, such as Facebook, Twitter, Instagram, blogs, etc., for strategic communication purposes?
- Yes
- No
06
If you answered Yes to question #5, please describe your professional experience using social media for strategic communication purposes and give one brief example of a successful campaign.If you answered No to question #5, type N/A.
07
How do your professional or lived experiences bring a unique and beneficial perspective to the work for which this position is responsible?
08
How many years of experience do you have planning and implementing events or activities--such as focus groups, community forums, town hall meetings, or listening sessions--designed to gather input from diverse audiences?
- I do not have this experience yet
- 1 year
- 2 -3 years
- 4 (or more) years
09
This is a three-part question about equity and social justice, which is integral to the work we do in King County. 1. How do you define equity? 2. How have you worked to incorporate an equity lens in your current or previous jobs? 3. How do you think equity relates to this position and the mental health and well-being of our communities, and how would you use an equity lens in this work?
Required Question