CyberArk Support Engineer
Apply NowCompany: Tata Consultancy Services
Location: Brampton, ON L6P 0A1
Description:
Inclusion without Exception:
Tata Consultancy Services (TCS) is an equal opportunity employer, and embraces diversity in race, nationality, ethnicity, gender, age, physical ability, neurodiversity, and sexual orientation, to create a workforce that reflects the societies we operate in. Our continued commitment to Culture and Diversity is reflected in our people stories across our workforce and implemented through equitable workplace policies and processes.
About TCS:
TCS is an IT services, consulting, and business solutions organization that has been partnering with many of the worlds largest businesses in their transformation journeys for over 55 years. Its consulting-led, cognitive-powered portfolio of business, technology, and engineering services and solutions is delivered through its unique Location Independent Agile delivery model, recognized as a benchmark of excellence in software development. A part of the Tata group, India's largest multinational business group, TCS employs over 612,000 of the worlds best-trained consultants in 55 countries. The company generated consolidated revenues of US $29 billion in the fiscal year ended March 31, 2024,and is listed on the BSE and the NSE in India. TCS' proactive stance on climate change and award-winning work with communities across the world have earned it a place in leading sustainability indices such as the MSCI Global Sustainability Index and the FTSE4Good Emerging Index.
Skills and Responsibilities:
Bachelor's degree in IT, Security, or related field.
Good experience with CyberArk or privileged access management solutions.
Knowledge of CyberArk solutions, including Vaulting, PSM, and AIM.
Strong troubleshooting skills in PAM and CyberArk systems.
Experience with access management, security protocols, and IT service management (ITSM) processes.
Technical Support: Provide first- and second-line support for CyberArk issues, troubleshooting system performance, and access-related problems.
System Monitoring: Monitor CyberArk environments for performance and security issues, ensuring high availability and system integrity.
Incident Management: Respond to incidents and requests, escalating, when necessary, to ensure swift resolution.
Configuration & Maintenance: Assist with configuration changes, updates, and patches to ensure systems remain secure and efficient.
Documentation: Maintain detailed documentation on troubleshooting steps, issue resolutions, and system configurations.
Tata Consultancy Services Canada Inc. is committed to meeting the accessibility needs of all individuals in accordance with the Accessibility for Onta rians with Disabilities Act (AODA) and the Ontario Human Rights Code (OHRC). Should you require accommodations during the recruitment and selection process, please inform Human Resources.
Thank you for your interest in TCS. Candidates that meet the qualifications for this position will be contacted within a 2-week period. We invite you to continue to apply for other opportunities that match your profile.
Tata Consultancy Services (TCS) is an equal opportunity employer, and embraces diversity in race, nationality, ethnicity, gender, age, physical ability, neurodiversity, and sexual orientation, to create a workforce that reflects the societies we operate in. Our continued commitment to Culture and Diversity is reflected in our people stories across our workforce and implemented through equitable workplace policies and processes.
About TCS:
TCS is an IT services, consulting, and business solutions organization that has been partnering with many of the worlds largest businesses in their transformation journeys for over 55 years. Its consulting-led, cognitive-powered portfolio of business, technology, and engineering services and solutions is delivered through its unique Location Independent Agile delivery model, recognized as a benchmark of excellence in software development. A part of the Tata group, India's largest multinational business group, TCS employs over 612,000 of the worlds best-trained consultants in 55 countries. The company generated consolidated revenues of US $29 billion in the fiscal year ended March 31, 2024,and is listed on the BSE and the NSE in India. TCS' proactive stance on climate change and award-winning work with communities across the world have earned it a place in leading sustainability indices such as the MSCI Global Sustainability Index and the FTSE4Good Emerging Index.
Skills and Responsibilities:
Bachelor's degree in IT, Security, or related field.
Good experience with CyberArk or privileged access management solutions.
Knowledge of CyberArk solutions, including Vaulting, PSM, and AIM.
Strong troubleshooting skills in PAM and CyberArk systems.
Experience with access management, security protocols, and IT service management (ITSM) processes.
Technical Support: Provide first- and second-line support for CyberArk issues, troubleshooting system performance, and access-related problems.
System Monitoring: Monitor CyberArk environments for performance and security issues, ensuring high availability and system integrity.
Incident Management: Respond to incidents and requests, escalating, when necessary, to ensure swift resolution.
Configuration & Maintenance: Assist with configuration changes, updates, and patches to ensure systems remain secure and efficient.
Documentation: Maintain detailed documentation on troubleshooting steps, issue resolutions, and system configurations.
Tata Consultancy Services Canada Inc. is committed to meeting the accessibility needs of all individuals in accordance with the Accessibility for Onta rians with Disabilities Act (AODA) and the Ontario Human Rights Code (OHRC). Should you require accommodations during the recruitment and selection process, please inform Human Resources.
Thank you for your interest in TCS. Candidates that meet the qualifications for this position will be contacted within a 2-week period. We invite you to continue to apply for other opportunities that match your profile.