Data Analyst
Apply NowCompany: Charles County, MD
Location: La Plata, MD 20646
Description:
Salary: $68,374.00 - $110,767.01 Annually
Location : La Plata, MD
Job Type: Full-time
Job Number: 2024-00315
Department: ES COMMUNICATIONS FT
Opening Date: 03/11/2025
Closing Date: 3/25/2025 11:59 PM Eastern
Summary
PLEASE NOTE: THIS IS NOT A REMOTE POSITION! THIS POSITION IS REQUIRED TO BE IN-OFFICE, ON-SITE. IF YOU HAVE PREVIOUSLY APPLIED, YOU DO NOT NEED TO RE-APPLY, AS YOUR APPLICATION IS STILL BEING CONSIDERED.
The Data Analyst will work as an expert advisor on a wide range of analytics and performance management initiatives related to public safety. The Data Analyst will use data, strategic planning, and innovation to measure performance to continuously improve the programs and services delivered by the various divisions within the Department of Emergency Services, including 9-1-1, Emergency Medical Services, Public Safety Communications, Animal Control and False Alarm Reduction.
Essential Job Functions
Qualifications, Knowledge, Skills, and Abilities
Education and Experience:
Bachelor's Degree in analytics, statistics and information management, computer modeling, mathematics, or related field. A combination of education and experience within the data analysis profession, preferably with an emphasis on public safety, may be substituted. Three years of statistical analyst experience required.
Must be able to demonstrate technical expertise in formulating database designs, data models, data mining skills / tools and segmentation techniques. A solid grasp of reporting techniques, databases (SQL and no-SQL), programming experience, database languages and spreadsheet tools are essential.
Licenses or Certifications:
Must possess a valid driver's license.
Special Requirements/Qualifications:
Must successfully pass a background investigation.
Must attend educational sessions as required.
Must work beyond the normal scheduled hours of work and in a stressful environment.
Must work nights, holidays, and weekends if necessary.
Must be available on an on-call basis.
Must work irregular duty assignments.
Must wear a uniform and safety equipment at times.
Must be able to travel, if required.
PLEASE NOTE: THIS IS A SAFETY SENSITIVE POSITION, AND EMPLOYEES IN THIS POSITION ARE SUBJECT TO RANDOM DRUG AND ALCOHOL SCREENING.
Knowledge, Skills and Abilities:
Additional Information
PHYSICAL DEMANDS
The work is sedentary with frequent periods of light physical activity. Typical positions require workers to walk or stand for long periods; lift and carry up to 20 pounds; climb stairs, bend, reach, hold, grasp and turn objects; use fingers to operate computer or typewriter keyboards and requires the ability to speak normally and to use normal or aided vision and hearing. Must demonstrate a state of physical and mental health consistent with the ability to perform assigned duties.
WORK ENVIRONMENT
Principal duties of this job are performed in a general office environment.
Department/Division: Department of Emergency Services
Pay Grade: 115
FLSA Status: Non-Exempt
Telework Eligible: Yes
Reports To: Chief 9-1-1/Public Safety Communications
Supervises: None
CharlesCountyGovernment
BENEFITS SUMMARY
www.GovernmentJobs.com/Careers/CharlesCountyMD
Health Insurance
Charles County Government PAYS 70% of cost (sliding scale based on hours worked)
Retiree Health Insurance
Health Reimbursement Arrangement - New hires who elect health insurance coverage with Charles County Government will be enrolled in a Voluntary Employee Beneficiary Account ( VEBA).
Upon retirement or separation from employment, you will be able to use the funds in the VEBA account to pay for your health insurance premiums and other qualified medical expenses. You will contribute $31.75 per pay period (via payroll deduction). County Government will contribute $95.26 per pay period. The contribution may be adjusted each year based on the Consumer Price Index (CPI).
PensionPlan(DefinedBenefitRetirementPlan)
Plan Eligibility: Must work minimum 37.5 hrs/week.
" Non Public Safety, Mandatory Participation 4% employee contribution
" Public Safety, Mandatory Participation 8% employee contribution
" Communications, Mandatory Participation 7% employee contribution
" Sworn, Mandatory Participation 8% employee contribution
" Corrections, Mandatory Participation 7% employee contribution
Deferred Compensation Plan
457(b) Governmental Plan - available to all employees, regardless of hours worked. Plans include: Empower, MetLife, and Nationwide Retirement Solutions.
Employee Assistance Program
A voluntary, work-based program that offers free and confidential assessments, short-term counseling, referrals, and follow-up services to employees.
Transfer of Sick Leave
May receive credit for up to 400 hours of accrued, but unpaid, sick leave from previous employer when they begin employment.
Life Insurance
No charge to employee (valued at 1.5x the employee's annual salary, not to exceed $250,000). Supplemental insurance and dependent life insurance are available for an additional cost. Term and whole life policies are available.
Long Term Disability Insurance
No charge to employee. The benefit pays 60% of salary at date of disability up to $5,000/month
Flexible Spending Account
Medical and dependent care options available
Supplemental Income Products
Accident Policy, Critical Illness Policy, Hospital Indemnity Policy
Legal Resources
A prepaid legal resource benefit
Employee Leave
" 1,950 hours per year = 30 annual PTO hours
" 2,080 hours per year = 36 annual PTO hours
" 2,184 hours per year = 36 annual PTO hours
" An eligible employee who starts after the first pay period of the calendar year will receive a pro-rated number of hours based on their hire date.
Work Schedules
Tuition Reimbursement
Full time employees are eligible to participate after completing one full year of employment, and successful completion of their probationary period. An employee is eligible to receive reimbursement for up to 12 credit hours up to a maximum reimbursement determined through the annual County Government budgetary process.
Onsite Childcare at a Discounted Rate
Located at the Department of Community Services (8190 Port Tobacco Road, Port Tobacco, MD 20677)
House Keys 4 Employee Program
For eligible full time employees who are first time home buyers. Up to a
$7,500, 0% interest loan, to be used for a down payment or closing cost toward a new home in Charles County.
Wellness Program
Employees have access to an onsite gym, the digital wellness platform - Burnalong, and monthly webinars/events at no cost to you.
Benefits eligibility is for employees who work 30 hours or more per week unless otherwise noted. Effective: July 1, 2019
01
Do you have a Bachelor's Degree in analytics, statistics and information management, computer modeling, mathematics, or related field?
02
Do you have three (3) years of statistical analyst experience?
03
Applicants MUST attach copies of their certifications to the application to be eligible to continue in the process. Have you attached all of your certifications?
04
The position you are applying for requires an acceptable driving record. The Charles County Government employee driving policy states that employees will be considered to have an acceptable driving record if ALL of the following statements are true: - I do not exceed a maximum of four (4) points on my driving record. - I do not have a suspended or revoked license. - I do not have a single motor vehicle violation, conviction, or plea of Nolo Contendere, or the acceptance of Probation Before Judgment (PBJ) involving the use of alcohol, illegal drugs, refusal to take an alcohol or drug test, or the misuse of legal over-the-counter medication for any of these violations. - I have not demonstrated a pattern of unsafe vehicle operation as evidenced by moving violations or single infraction of such severity (e.g., eluding a police officer; evading responsibility; failure to yield to a pedestrian in a crosswalk, reckless driving, etc.).According to these guidelines, do you have an acceptable driving record?
Required Question
Location : La Plata, MD
Job Type: Full-time
Job Number: 2024-00315
Department: ES COMMUNICATIONS FT
Opening Date: 03/11/2025
Closing Date: 3/25/2025 11:59 PM Eastern
Summary
PLEASE NOTE: THIS IS NOT A REMOTE POSITION! THIS POSITION IS REQUIRED TO BE IN-OFFICE, ON-SITE. IF YOU HAVE PREVIOUSLY APPLIED, YOU DO NOT NEED TO RE-APPLY, AS YOUR APPLICATION IS STILL BEING CONSIDERED.
The Data Analyst will work as an expert advisor on a wide range of analytics and performance management initiatives related to public safety. The Data Analyst will use data, strategic planning, and innovation to measure performance to continuously improve the programs and services delivered by the various divisions within the Department of Emergency Services, including 9-1-1, Emergency Medical Services, Public Safety Communications, Animal Control and False Alarm Reduction.
Essential Job Functions
- Provide expert leadership and advice in the development and review of the Departments annual performance plans, including the development of strategic objectives and key performance metrics, and determine service delivery success.
- Collect, analyze, report on, and provide visualization of key performance data for the Department, divisions, and initiatives to communicate data driven insights.
- Provide subject matter expertise on data analysis, business intelligence tools, data visualization and systems analysis and design.
- Collects and interprets quantitative and qualitative data and works with Department management staff and public safety partner agency leadership to identify areas of improvement and concern.
- Evaluate the effectiveness of select programs and services, and coordinates with Department management staff to design on-going improvement plans for programs and services.
- Use critical thinking abilities to find solutions to complex challenges presented by the data.
- Design work plans, tools, and templates to facilitate well communicated, efficient and productive performance management processes.
- Participate in the development and analysis of dashboards on a variety of data elements to help analyze performance in priority areas for public safety agencies.
- Examine and develop a variety of background information for use in presenting factual and statistical data for special projects and/or reports.
- Participate in the design, planning, preparation, implementation, and follow-up for Department performance management meetings.
- Perform an on-going review of administrative work being done to ensure that performance improvement needs are being met.
- Research administrative matters, gather facts, define and explores problems, and initiates and maintains contacts necessary in the completion of assignments.
- Analyze public safety data using statistical techniques, implementing and maintaining databases, gathering data from primary and secondary sources, identifying, analyzing and interpreting trends from the data.
- Use statistical data to make recommendations on budget expenditures, policy documents including emergency response related policies.
- Review projects to ensure quality control and provide guidance to resolve problems and keep assigned project on schedule.
- Participate in training and coordination of work programs with inter-County agencies and outside interests. Participates in local and regional coordination meetings with response partners and stakeholders to share and update common data.
- Ability to apply specialized analysis and statistical analysis as appropriate to projects to discern relevant issues and facts and formulate appropriate recommendations.
- Coordinate studies and projects with various divisions and public safety partners as necessary; make referrals and follow through on actions with agencies, as necessary.
- Assist in formulating and implementing budgets related to the development and maintenance of data bases, data mapping / tracking / visualization projects, data enhancement, and statistical / mining tools.
- Respond to inquiries from the public, government officials, fire/EMS officials, vendors, attorneys, and others in requesting County statistical information.
- Provide critical information planning support to the Emergency Operations Center (EOC) when it is activated.
- Review and manage external and internal public safety related data.
- Maintain an extensive knowledge of relational databases, data integration within the CAD system, public safety services.
- Build expertise and technical knowledge among co-workers as well as internal and external customers.
- Establish operational procedures, standards and maintain quality assurance and control standards on data analysis related function.
- Perform related work as required.
Qualifications, Knowledge, Skills, and Abilities
Education and Experience:
Bachelor's Degree in analytics, statistics and information management, computer modeling, mathematics, or related field. A combination of education and experience within the data analysis profession, preferably with an emphasis on public safety, may be substituted. Three years of statistical analyst experience required.
Must be able to demonstrate technical expertise in formulating database designs, data models, data mining skills / tools and segmentation techniques. A solid grasp of reporting techniques, databases (SQL and no-SQL), programming experience, database languages and spreadsheet tools are essential.
Licenses or Certifications:
Must possess a valid driver's license.
Special Requirements/Qualifications:
Must successfully pass a background investigation.
Must attend educational sessions as required.
Must work beyond the normal scheduled hours of work and in a stressful environment.
Must work nights, holidays, and weekends if necessary.
Must be available on an on-call basis.
Must work irregular duty assignments.
Must wear a uniform and safety equipment at times.
Must be able to travel, if required.
PLEASE NOTE: THIS IS A SAFETY SENSITIVE POSITION, AND EMPLOYEES IN THIS POSITION ARE SUBJECT TO RANDOM DRUG AND ALCOHOL SCREENING.
Knowledge, Skills and Abilities:
- The principles, concepts and techniques of data modeling, data mining and segmentation techniques.
- Strong analytical skills with the ability to collect, organize, analyze, and disseminate significant amounts of information with attention to detail and accuracy.
- Knowledge of statistics and ability to use statistical packages for analyzing datasets (Excel, SPSS, SAS etc.)
- Strong knowledge of reporting packages (Business Objects etc.), databases (SQL etc.), programming (XML, JavaScript, or ETL frameworks)
- Knowledge of statistics and experience using statistical packages for analyzing datasets (Excel, SPSS, SAS etc.)
- Knowledge of Microsoft Power BI office products.
- Understanding of methodologies and processes for managing large databases, relational databases. Addressing and metadata standards.
- Develop and manage a functional or project budget.
- Maintain records and prepare related reports and correspondence.
- Interpret and apply applicable industry standards, rules, regulations, best practices.
- Communicate effectively orally and in writing, including public presentations.
- Establish and maintain effective working relationships with others encountered in the work including internal and external customers.
Additional Information
PHYSICAL DEMANDS
The work is sedentary with frequent periods of light physical activity. Typical positions require workers to walk or stand for long periods; lift and carry up to 20 pounds; climb stairs, bend, reach, hold, grasp and turn objects; use fingers to operate computer or typewriter keyboards and requires the ability to speak normally and to use normal or aided vision and hearing. Must demonstrate a state of physical and mental health consistent with the ability to perform assigned duties.
WORK ENVIRONMENT
Principal duties of this job are performed in a general office environment.
Department/Division: Department of Emergency Services
Pay Grade: 115
FLSA Status: Non-Exempt
Telework Eligible: Yes
Reports To: Chief 9-1-1/Public Safety Communications
Supervises: None
CharlesCountyGovernment
BENEFITS SUMMARY
www.GovernmentJobs.com/Careers/CharlesCountyMD
Health Insurance
Charles County Government PAYS 70% of cost (sliding scale based on hours worked)
- Blue Choice Advantage, Prescription and Vision
- Blue Choice HMO Open Access, Prescription and Vision
- CareFirst Dental
- Delta Dental
Retiree Health Insurance
Health Reimbursement Arrangement - New hires who elect health insurance coverage with Charles County Government will be enrolled in a Voluntary Employee Beneficiary Account ( VEBA).
Upon retirement or separation from employment, you will be able to use the funds in the VEBA account to pay for your health insurance premiums and other qualified medical expenses. You will contribute $31.75 per pay period (via payroll deduction). County Government will contribute $95.26 per pay period. The contribution may be adjusted each year based on the Consumer Price Index (CPI).
PensionPlan(DefinedBenefitRetirementPlan)
Plan Eligibility: Must work minimum 37.5 hrs/week.
- County Pension Plan
" Non Public Safety, Mandatory Participation 4% employee contribution
" Public Safety, Mandatory Participation 8% employee contribution
- Sheriff's Office Retirement Plan
" Communications, Mandatory Participation 7% employee contribution
" Sworn, Mandatory Participation 8% employee contribution
" Corrections, Mandatory Participation 7% employee contribution
Deferred Compensation Plan
457(b) Governmental Plan - available to all employees, regardless of hours worked. Plans include: Empower, MetLife, and Nationwide Retirement Solutions.
Employee Assistance Program
A voluntary, work-based program that offers free and confidential assessments, short-term counseling, referrals, and follow-up services to employees.
Transfer of Sick Leave
May receive credit for up to 400 hours of accrued, but unpaid, sick leave from previous employer when they begin employment.
Life Insurance
No charge to employee (valued at 1.5x the employee's annual salary, not to exceed $250,000). Supplemental insurance and dependent life insurance are available for an additional cost. Term and whole life policies are available.
Long Term Disability Insurance
No charge to employee. The benefit pays 60% of salary at date of disability up to $5,000/month
Flexible Spending Account
Medical and dependent care options available
Supplemental Income Products
Accident Policy, Critical Illness Policy, Hospital Indemnity Policy
Legal Resources
A prepaid legal resource benefit
Employee Leave
- ANNUAL LEAVE - Begin employment by accruing 8 hours per month
- SICK LEAVE - Accrue 7.5 hours a month
- PAID TIME OFF (PTO) - Employees working the hours shown below, will receive the dedicated amount of PTO hours:
" 1,950 hours per year = 30 annual PTO hours
" 2,080 hours per year = 36 annual PTO hours
" 2,184 hours per year = 36 annual PTO hours
" An eligible employee who starts after the first pay period of the calendar year will receive a pro-rated number of hours based on their hire date.
- PAID PARENTAL LEAVE - Grants up to 6 calendar weeks of paid leave to eligible County Government employees in connection with the birth or adoption of a child.
- 20 PAID HOLIDAYS
Work Schedules
- Majority of employees work 37.5 hours per week
- Some positions have flexible work schedules, and may allow telework
Tuition Reimbursement
Full time employees are eligible to participate after completing one full year of employment, and successful completion of their probationary period. An employee is eligible to receive reimbursement for up to 12 credit hours up to a maximum reimbursement determined through the annual County Government budgetary process.
Onsite Childcare at a Discounted Rate
Located at the Department of Community Services (8190 Port Tobacco Road, Port Tobacco, MD 20677)
House Keys 4 Employee Program
For eligible full time employees who are first time home buyers. Up to a
$7,500, 0% interest loan, to be used for a down payment or closing cost toward a new home in Charles County.
Wellness Program
Employees have access to an onsite gym, the digital wellness platform - Burnalong, and monthly webinars/events at no cost to you.
Benefits eligibility is for employees who work 30 hours or more per week unless otherwise noted. Effective: July 1, 2019
01
Do you have a Bachelor's Degree in analytics, statistics and information management, computer modeling, mathematics, or related field?
- Yes
- No
02
Do you have three (3) years of statistical analyst experience?
- Yes
- No
03
Applicants MUST attach copies of their certifications to the application to be eligible to continue in the process. Have you attached all of your certifications?
- Yes
- No
04
The position you are applying for requires an acceptable driving record. The Charles County Government employee driving policy states that employees will be considered to have an acceptable driving record if ALL of the following statements are true: - I do not exceed a maximum of four (4) points on my driving record. - I do not have a suspended or revoked license. - I do not have a single motor vehicle violation, conviction, or plea of Nolo Contendere, or the acceptance of Probation Before Judgment (PBJ) involving the use of alcohol, illegal drugs, refusal to take an alcohol or drug test, or the misuse of legal over-the-counter medication for any of these violations. - I have not demonstrated a pattern of unsafe vehicle operation as evidenced by moving violations or single infraction of such severity (e.g., eluding a police officer; evading responsibility; failure to yield to a pedestrian in a crosswalk, reckless driving, etc.).According to these guidelines, do you have an acceptable driving record?
- Yes
- No
Required Question