Data Analytics Manager

University of Toledo Physicians' mission is to improve the human condition through excellence in patient care and medical discovery. Representing more than 200 physicians, UT Physicians are leaders in clinical care, research and education of the future physicians, providing care in a wide range of medical specialties from the most complex diagnoses and treatments to primary care for the entire family. The primary site of inpatient care services is at the University of Toledo Medical Center, but many of our physicians' practice at hospitals and medical offices throughout the region.

University of Toledo Physicians offers competitive pay and benefits including: 403B, Pension, health and tuition waiver at UT.

POSITION SUMMARY

The Data Analytics Manager is responsible for overseeing the development, retrieval, and strategic utilization of Epic-based business and clinical analytics tools. This individual will not only perform hands-on data analysis but also manage a team of analysts within the Clinical Informatics Department. The Data Analytics Manager will ensure that analytics initiatives align with organizational objectives.

ESSENTIAL JOB FUNCTIONS AND ACCOUNTABILITIES

Data Analysis & Retrieval

• Retrieve, analyze, and present Epic data using Cogito, Clarity, and Caboodle to provide insights for clinical, operational, and financial decision-making.
• Develop and maintain dashboards, reports, and data visualizations for leadership and clinical teams.
• Ensure data integrity and compliance with regulatory standards, including HIPAA.
• Support ad hoc and standard reporting requests, collaborating with revenue cycle, clinical operations, and executive teams.
• Partner with IT, if needed, to enhance data extraction and processing efficiency, optimizing reporting solutions within the Epic ecosystem.
• Maintain knowledge and continuously enhance expertise of Epic and other relevant healthcare analytics tools.

Leadership & Management

• Lead, mentor, and manage a team of data analysts within the Clinical Informatics Department.
• Assign tasks, monitor progress, and ensure timely completion of data-related projects.
• Serve as an advocate for data-driven decision-making, promoting best practices in analytics and informatics.
• Communicate data insights to stakeholders, including senior leadership, clinicians, and operational staff.
• Report division status updates, key findings, and project progress directly to the CMIO or his designee.

Stakeholder Engagement & Strategy

• Collaborate with the CMIO, Value-Based Care leadership, and other leaders to define data strategy and reporting priorities.
• Work closely with clinicians, administrators, and IT teams to translate business needs into actionable data solutions.
• Participate in governance meetings to represent data analytics initiatives and advocate for system enhancements.
• Identify opportunities for improving data processes and analytics capabilities within the organization.

REQUIRED QUALIFICATIONS

• Education:
  • Bachelor's degree in Business, Healthcare Administration, Information Technology, Clinical Informatics, Data Science, or related field required.
• Years of Experience:
  • Minimum 5 years of experience in healthcare data analytics or revenue cycle operations.
  • Minimum 1 year of experience in a supervisory or team leadership role.
• License and/or Certification:
  • Must be certified or actively obtaining Epic data certifications in Cogito, Clarity, and/or Caboodle.
• Skills:
  • Strong expertise in Epic data structures and SQL query writing.
  • Experience with business intelligence tools (Tableau, Power BI, Epic SlicerDicer, or similar).
  • Advanced Microsoft Excel skills.
  • Strong ability to communicate technical findings to non-technical stakeholders.
  • Ability to troubleshoot data discrepancies and identify actionable insights from large datasets.

PREFERRED QUALIFICATIONS

• Education:
  • Master's degree in Business, Healthcare Administration, Information Technology, Clinical Informatics, Data Science, or related field required.

WORKING CONDITIONS

• Primarily working inside in a well-lit, well-ventilated area.
• The role requires sitting for extended periods and working with computer systems.

The above list of duties is intended to describe the general nature and level of work performed by people assigned to this classification. It is not intended to be construed as an exhaustive list of duties performed by the people so classified, nor is it intended to limit or modify the right of any supervisor to assign, direct and control the work of employees under his/her supervision.

Qualified applicants will receive consideration for employment without regard to race, color, national origin, ancestry, religion, sex, pregnancy, sexual orientation, gender identity or gender expression, age, disability, military or veteran status, height, weight, familial or marital status, or genetics.

Equal Opportunity Employer/Drug-Free Workplace

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