Data Operations Analyst
Apply NowCompany: Tata Consultancy Services
Location: Minneapolis, MN 55407
Description:
Must Have Technical/Functional Skills
(Describe the top 5-10 responsibilities, tasks, and accountabilities. Please include approximate % of time they are doing each of these.)
% of Time
Provide support for data file and processing errors and contribute to resolution documentation and continuous improvement efforts for preventing future errors. Will need to partner with multiple internal/external teams in providing support and communicate updates for issue resolution.
o Respond to and resolve data transfer and integration incidents
o Analyze issues to detect recurring problems.
o Assess severity of issues
o Partner with internal teams to resolve issues
o Document issue resolution and any mitigation plans/efforts for preventing the issue from reoccurring in the future 25%
Build, construct, configure, and implement new managed file transfer integrations using scalable and reusable integration patterns.
o Identify end-user requirements
o Maintain all managed file transfer processes to standard levels and continuous improvement efficiencies. 25%
High levels of technical communication with trading partners to work through the security integration requirements that Surest has. 15%
Manage time and changing priorities with continuous communication to the team and trading partners with updates to the team Kanban process and board. 10%
Contribute to monitoring 1000s of managed file transfer jobs to ensure their timely delivery and receipt. 10%
Reflect and contribute to retrospective sessions that can make Surest Data Operations better (quality, lead time, efficiency, security, scalability, etc.)
o Maintain knowledge/technical documents 5%
Roles & Responsibilities
Leads resolution of incidents
Plans changes including coordinating with the business and scheduling the change as well as implementing
Ensures appropriate check-out and validation
Has responsibility and capability to work multi-platforms
Works independently
Interprets policies and applies experience
Collaborates with stakeholders to understand business goals and evaluate impact to future system performance
Analyzes data to forecast needs, recommends, test and implement solutions to address
Participates in the development and modification of procedures
Participates in the development and modification of procedures; provides input to potential changes
Analyzes data to forecast needs, recommends, test and implement monitoring solutions to address
Understands how to navigate tools and processes
Breaks complex topics into meaningful chunks of information
Sorts through large amounts of data to assess for relevancy
Seeks out multiple sources to gather information
Identifies cause and effect relationships between known and unknown variables
Holds self-accountable for meeting high performance standards and agreed upon commitments
Takes responsibility for outcomes of actions and decisions
Identifies and analyzes options and selects course of action based on best fit with desired outcomes
Holds self-accountable for meeting high performance standards and agreed upon commitments
Takes responsibility for outcomes of actions and decisions
Identifies and analyzes options and selects course of action based on best fit with desired outcomes
Experience working with AWS, Kafka, Databricks, Java, Python and SQL
Salary Range: $90,000-$100,000 a year
TCS Employee Benefits Summary:
Discretionary Annual Incentive.
Comprehensive Medical Coverage: Medical & Health, Dental & Vision, Disability Planning & Insurance, Pet Insurance Plans.
Family Support: Maternal & Parental Leaves.
Insurance Options: Auto & Home Insurance, Identity Theft Protection.
Convenience & Professional Growth: Commuter Benefits & Certification & Training Reimbursement.
Time Off: Vacation, Time Off, Sick Leave & Holidays.
Legal & Financial Assistance: Legal Assistance, 401K Plan, Performance Bonus, College Fund, Student Loan Refinancing.
#LI-SP1
(Describe the top 5-10 responsibilities, tasks, and accountabilities. Please include approximate % of time they are doing each of these.)
% of Time
Provide support for data file and processing errors and contribute to resolution documentation and continuous improvement efforts for preventing future errors. Will need to partner with multiple internal/external teams in providing support and communicate updates for issue resolution.
o Respond to and resolve data transfer and integration incidents
o Analyze issues to detect recurring problems.
o Assess severity of issues
o Partner with internal teams to resolve issues
o Document issue resolution and any mitigation plans/efforts for preventing the issue from reoccurring in the future 25%
Build, construct, configure, and implement new managed file transfer integrations using scalable and reusable integration patterns.
o Identify end-user requirements
o Maintain all managed file transfer processes to standard levels and continuous improvement efficiencies. 25%
High levels of technical communication with trading partners to work through the security integration requirements that Surest has. 15%
Manage time and changing priorities with continuous communication to the team and trading partners with updates to the team Kanban process and board. 10%
Contribute to monitoring 1000s of managed file transfer jobs to ensure their timely delivery and receipt. 10%
Reflect and contribute to retrospective sessions that can make Surest Data Operations better (quality, lead time, efficiency, security, scalability, etc.)
o Maintain knowledge/technical documents 5%
Roles & Responsibilities
Leads resolution of incidents
Plans changes including coordinating with the business and scheduling the change as well as implementing
Ensures appropriate check-out and validation
Has responsibility and capability to work multi-platforms
Works independently
Interprets policies and applies experience
Collaborates with stakeholders to understand business goals and evaluate impact to future system performance
Analyzes data to forecast needs, recommends, test and implement solutions to address
Participates in the development and modification of procedures
Participates in the development and modification of procedures; provides input to potential changes
Analyzes data to forecast needs, recommends, test and implement monitoring solutions to address
Understands how to navigate tools and processes
Breaks complex topics into meaningful chunks of information
Sorts through large amounts of data to assess for relevancy
Seeks out multiple sources to gather information
Identifies cause and effect relationships between known and unknown variables
Holds self-accountable for meeting high performance standards and agreed upon commitments
Takes responsibility for outcomes of actions and decisions
Identifies and analyzes options and selects course of action based on best fit with desired outcomes
Holds self-accountable for meeting high performance standards and agreed upon commitments
Takes responsibility for outcomes of actions and decisions
Identifies and analyzes options and selects course of action based on best fit with desired outcomes
Experience working with AWS, Kafka, Databricks, Java, Python and SQL
Salary Range: $90,000-$100,000 a year
TCS Employee Benefits Summary:
Discretionary Annual Incentive.
Comprehensive Medical Coverage: Medical & Health, Dental & Vision, Disability Planning & Insurance, Pet Insurance Plans.
Family Support: Maternal & Parental Leaves.
Insurance Options: Auto & Home Insurance, Identity Theft Protection.
Convenience & Professional Growth: Commuter Benefits & Certification & Training Reimbursement.
Time Off: Vacation, Time Off, Sick Leave & Holidays.
Legal & Financial Assistance: Legal Assistance, 401K Plan, Performance Bonus, College Fund, Student Loan Refinancing.
#LI-SP1