Database Administrator - EPIC Cache/Iris

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Company: UC Health

Location: Aurora, IL 60505

Description:

Description

Database Administrator - EPIC Cache/Iris

Location: UCHealth UCHlth Admin 2450 Peoria

Department: UCHlth Database Administration

FTE: Full Time, 1.0, 80.00 hours per pay period (2 weeks)

Shift: Days

Pay: $37.04 - $55.57 / hour. Pay is dependent on applicant's relevant experience

This is a full-time, exempt/salary position on UCHealth's Database Administration team to support Cach/Iris database. You may be based in Fort Collins, Colorado Springs or the Metro Denver area and full time work-from-home is possible. This position requires an experienced administrator to maintain various EPIC database environments for a growing company that serves 25,000+ users. This candidate must have the ability to work well with various business leaders/customers. Candidates will be considered for one of the following levels: Database Administrator (3 years of relevant experience) or Database Administrator Sr (5 years of relevant experience).

Key Factors:

  • Strong technical problem solver who can resolve issues within EPIC( Cach/Iris) database
  • Ability to balance work across a diverse set of customers, projects, goals and priorities
  • Ability to discuss requirements directly with customers and deliver satisfactory solutions as well as support various technical issues/tickets
  • Ability to independently manage projects, communicate with leadership and resolve issues
  • Ability to form strong customer and team relationships while working in a remote setting
  • Work well in a team environment

Summary:
Designs, implements, and maintains assigned databases and database management systems.

Responsibilities:

  • Subject Matter Expert for Cach/Iris
    • Install, Configure and Maintain database environments
    • Set up and configure Epic monitoring tools (Redalert, System Pulse), manage alerts and logs, set up, configure and manage administrative tools
    • Monitoring of service health, management of service requests, change management
    • Proactively find issues within the environment and help put processes in place to prevent problems.
  • Perform routine upgrades and updates
  • Test, perform and maintain business continuity procedures (Disaster recovery, backup restores)
  • Configure and perform environment refreshes
  • Evaluate performance metrics and troubleshoot performance issues
  • Within scope of job, requires critical thinking skills, decisive judgement and the ability to work with minimal supervision. Must be able to work in a fast-paced environment and take appropriate action.


Requirements:
  • High School diploma or GED.
  • 3 years of relevant experience.

Preferred:

  • Minimum of 1 year experience successfully managing Cach/Iris
  • Basic understanding of Linux operating systems, shell scripts
  • Bachelor's degree
  • EPIC (Cache/IRIS) certification
  • Experience working with multiple project teams (business, IT application and infrastructure teams)
  • Passion and energy to get the job done
  • Excellent written and verbal communication skills
  • Experience identifying and prioritizing issues; troubleshooting complex issues
  • A desire to learn new skills and work with innovative technologies
  • Commitment to quality; ability to review and correct deficiencies in own work and help others in troubleshooting issues

We improve lives. In big ways through learning, healing, and discovery. In small, personal ways through human connection. But in all ways, we improve lives.

UCHealth invests in its Workforce.

UCHealth offers a Three Year Incentive Bonus to recognize employee's contributions to our success in quality, patient experience, organizational growth, financial goals, and tenure with UCHealth. The bonus accumulates annually each October and is paid out in October following completion of three years' employment.

UCHealth offers their employees a competitive and comprehensive total rewards package (benefit eligibility is based off of FTE status):

  • Medical, dental and vision coverage including coverage for eligible dependents
  • 403(b) with employer matching contributions
  • Time away from work: paid time off (PTO), paid family and medical leave (inclusive of Colorado FAMLI), leaves of absence; start your employment at UCHealth with PTO in your bank
  • Employer-paid basic life and accidental death and dismemberment coverage with buy-up coverage options
  • Employer paid short term disability and long-term disability with buy-up coverage options
  • Wellness benefits
  • Full suite of voluntary benefits such as flexible spending accounts for health care and dependent care, health savings accounts (available with HD/HSA medical plan only), identity theft protection, pet insurance, and employee discount programs
  • Education benefits for employees, including the opportunity to be eligible for 100% of tuition, books and fees paid for by UCHealth for specific educational degrees. Other programs may qualify for up to $5,250 pre-paid by UCHealth or in the form of tuition reimbursement each calendar year

Loan Repayment:

  • UCHealth is a qualifying employer for the federal Public Service Loan Forgiveness (PSLF) program! UCHealth provides employees with free assistance navigating the PSLF program to submit their federal student loans for forgiveness through Savi.

UCHealth always welcomes talent. This position will be open for a minimum of three days and until a top applicant is identified.

UCHealth recognizes and appreciates the rich array of talents and perspectives that equal employment and diversity can offer our institution. As an equal opportunity employer, UCHealth is committed to making all employment decisions based on valid requirements. No applicant shall be discriminated against in any terms, conditions or privileges of employment or otherwise be discriminated against because of the individual's race, color, national origin, language, culture, ethnicity, age, religion, sex, disability, sexual orientation, gender, veteran status, socioeconomic status, or any other characteristic prohibited by federal, state, or local law. UCHealth does not discriminate against any qualified applicant with a disability as defined under the Americans with Disabilities Act and will make reasonable accommodations, when they do not impose an undue hardship on the organization.

Who We Are (uchealth.org)

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