Dean, Student Wellness & Support Services

Salary : $160,608.12 - $195,240.72 Annually
Location : Pasadena, CA
Job Type: Academic Administrator
Job Number: 07633
Department: Student Services
Division: DSP&S (Special, Disable Stud., Vet. Services et al)
Opening Date: 04/03/2025
Closing Date: 4/25/2025 11:59 PM Pacific
Probationary Period: None. At-Will Employment.
Work Shift: Manager / Supervisory Schedule
Salary Schedule/Range: Management Association M-1

The Dean of Student Wellness & Support Services is a full-time, 12-month academic administrator position, reporting to the Assistant Superintendent/Vice President overseeing Instruction and Student Services. The Dean assures optimal operation of the division through the management of day-to-day and long-term operations. The Dean manages, leads, and develops several departments under the umbrella of Student Wellness & Student Services such as, yet not limited to, disability assessment and accommodations, psychological services and support, personal health and wellness, and marginalized student populations, such as student veterans. The Dean assures compliance with professional practice and regulatory standards, as well as anticipates and resolves a variety of disability-related, psychological, health and wellness, and student veterans and all related barriers and issues that may impact students, staff, and faculty within the division.

EXAMPLE OF DUTIES

Plans, organizes, and manages the daily operations of the Student Wellness & Support Services division, including, but not limited to: Disabled Student Programs & Services (DSP&S), Student Health Services (health clinic), Personal/Mental Health Counseling, and Crisis Prevention and Response Team (CPART/CARE Team), and the Veterans Resource Center. Leads, develops, and facilitates student development and rights and responsibilities (conduct/discipline) processes and procedures.

Supervises employees within the department including full time tenured faculty, adjunct faculty, classified staff, professional experts, student workers, interpreters on contract; plans and evaluates performance of employees; establishes performance requirements and personal development targets; monitors performance and provides coaching for performance improvement and development. Anticipates, prevents, mediates, and resolves conflicts, problems, and complaints within the division such as health, psychological, disability-related services to students.

Assures compliance with all relevant professional practice standards, policies, procedures, codes, regulations, and laws; coordinates with municipal, state, and federal agencies; prepares and submits variety of required or desired reports, including to governmental regulatory agencies. These include but are not limited to: ADA, HIPPA, FERPA, Title V, and experience responding to federal and state audits, OCR issues, etc.

Manages annual budget, including general fund, equipment, categorical programs, grants, Trust and Agencies accounts, PCC Foundation accounts and other programs and projects; approves expenditures.

Completes program and unit plans; program reviews; development and assessment of student learning outcomes and serves as an active and engaged member of the Student Services area leadership team. Submits regular reports of division assessment and outcomes to the Assistant Superintendent/Vice President of Student Services and other entities within the district to further develop their departments.Provides overall planning of the Student Wellness & Support Services division to assure optimal program operations, and commitment of staff to the college's mission, values, goals, and objectives.

Serves as needed as an administrator in charge over the Office of Assistant Superintendent/Vice President of Student Services as designated.

Perform related duties as assigned.

EDUCATION AND EXPERIENCE

Minimum Qualifications:

• Possession of a master's degree in a related discipline from an accredited college or university
• Two (2) years of increasingly responsible leadership experience in student affairs or a closely related student services area demonstrating the ability to plan, supports, organize, facilitates, and directs a comprehensive student services division in a multiethnic district environment.

Preferred Qualifications:

• Possession of a doctorate degree in a related student development discipline.
• Experience working and/or supporting any area within the Student Wellness and Support Services division.
• Experience working with the following areas: student health and wellness; physiological services; student leadership groups and centers; CARE (student crisis response and assessment of high-risk students) team; student rights and responsibility (conduct and development) various processes and procedures; and students and programs that support high risks and complex needs.
• Administrative experience at the community college level or equivalent.
• Working knowledge of administrative management systems, including but not limited to: LancerPoint (intranet) and Kronos (time reporting system).

KNOWLEDGE, SKILLS, AND ABILITIES

• Plan, organize, and coordinate operations with a strategic focus on achieving the college's goals and objectives.
• Foster a work environment that promotes a robust learning environment for students, including knowledge of universal design for accessibility.
• Be innovative and nimble in developing plans to bridge critical gaps in service provision, especially in response to uncertainties in funding, staffing availability, and changing student needs.
• Ensure compliance with local, state, and federal guidelines, policies, rules, and regulations, including a strong understanding of applicable laws and codes.
• Communicate effectively both orally and in writing, including the ability to establish and maintain positive working relationships with stakeholders.
• Supervise, support, and develop a diverse staff, demonstrating project management skills and the ability to handle simultaneous projects.
• Analyze situations accurately and adopt an effective course of action, especially in problem-solving and conflict resolution within an academic and student services environment.
• Demonstrate knowledge of budget preparation and management, recognizing the issues and requirements specific to California Community Colleges.
• Work effectively in a participatory manner with all segments of a college community, adapting to a multiethnic environment with diverse learning styles and abilities.
• Possess a deep understanding of higher education in community colleges, including knowledge of college governance structure and processes.

CORE COMPETENCIES: The District has identified the following essential skills and attributes needed for success in this position.

• Leadership and strategic vision
• Program management
• Compliance and regulatory knowledge
• Problem solving and conflict resolution
• Collaboration and relationship building
• Communication and advocacy
• Strategic planning and innovation
• Crisis management and preparedness

APPLICATION AND SELECTION PROCESS

Pasadena City College (PCC) utilizes an online application process. Hard copy, e-mailed, or faxed resumes are not accepted. Job postings will not be reopened due to failure to submit an application before the closing date for any reason. You can apply for a position from any computer with Internet access. Please keep in mind the following:

• If you do not follow the process or your application/resume is incomplete, your information will not be processed.
• If you need to update any submitted information, you will need to reapply in full. When HR sees duplicate applications, we archive the oldest and the most recent application and materials are considered.
• The selection advisory committee will review, evaluate, and consider applications and supporting materials received by the deadline. Meeting the minimum qualifications for a particular position does not assure the applicant an interview.
• While the acceptance of the application packet is done through PCC's Applicant Tracking System (ATS), all hiring decisions are made by a hiring committee.
• Once applications are submitted, they are final. Please carefully review your application and the documents which you are attaching to make sure that they are free from errors and complete. If you require assistance with your application, please refer to the application guide or you may contact NeoEd Customer Support at 855-524-5627. Customer Support is available Monday - Friday, 6 a.m. - 6 p.m. (PST).

All materials listed below may be required for your application packet to be considered complete:

Resume or Curriculum Vitae

Cover Letter

After a review of applications received, the District may require the completion and submission of supplemental documents prior to the interview process.

ADDITIONAL INFORMATION

• Successful applicants must provide proof of eligibility to work in the United States.
• Successful completion of background check including Live Scan and Tuberculosis (TB) assessment/screening.
• Pasadena Area Community College District will not sponsor any visa applications.
• Applicants must be available for interviews at Pasadena City College at no cost to the District.
• Applicants who have disabilities may request that accommodations be made in order to complete the selection process by contacting the Office of Human Resources directly at (626) 585-7388.
• The Pasadena Area Community College District does not discriminate in the educational programs and activities operated by the District or in employment procedures and practices of the District. The Policies of Title IX as developed to date are available for inspection during normal business hours at the District office at 1570 E. Colorado Blvd., Pasadena, CA 91106.
• Crime awareness and campus security information are available from Campus Police. (Public Law 101-542).
• The Pasadena Area Community College District is an equal opportunity employer. The District encourages applications from underrepresented minorities and the disabled.
• An applicant, who attempts to contact individual Board members or members of the screening committee with the intent of influencing the decision of the committee or the Board, will be disqualified. General inquiries regarding the position and/or District employment should be directed to the Office of Human Resources.

PASADENA AREA COMMUNITY COLLEGE DISTRICT
Equal Opportunity, Title IX, Section 504 Employer
At Pasadena City College, we are committed to supporting our employees with a comprehensive benefits package that enhances your life both inside and outside of work. Our benefits include a generous holiday schedule, ample sick time, and flexible vacation policies to ensure you have the time you need to rest and rejuvenate. For detailed information about our benefits, please view our
01

All applicants are required to submit responses to the following supplemental questions. Your responses will provide information about your background and experience related to this position and will be used in the screening and selection process.Be concise yet specific and informative in your responses to these supplemental questions. "See resume," attachments or links will not be accepted as a substitute for your responses to the questions in the following boxes. Incomplete responses will not be considered. Please indicate below that you have read and understand these instructions.

• Yes
• No

02

I have completed all sections of the application including references. (Statements such as "see resume" will not be acceptable.)

• Yes
• No

03

I understand that my application will be considered incomplete if any required sections of the application are not completed and/or if any documents that are required are not attached to my online application by the closing date.

• Yes
• No

04

Please specify your highest level of education.

• High School or equivalent (GED)
• Associate's Degree
• Bachelor's Degree
• Master's Degree
• Juris Doctor
• Doctorate Degree

05

Please indicate the field in which you have earned your degree in:
06

Please indicate the number of full-time equivalent years of experience you have of formal training or leadership experience reasonably related to the administrator's administrative assignment.

• No experience
• Less than one year
• One Year
• Two Years
• Three Years
• Four Years
• Five Years or more

07

Indicate the full-time equivalent years of increasing responsible experience in a leadership position in a student services or student affairs environment.

• Less than one year
• One year
• Two years
• Three years
• Four years
• Five years or more

08

Indicate where you have worked to obtain full-time equivalent experience in the area of student services or student affairs. What was the time frame, what was the employer's name and describe the work you performed. (This section is required.)
09

Which of the following areas do you have experience with:

• Student health & wellness
• Psychological services
• Student leadership groups & centers
• Student crisis response
• Student rights & responsibility
• Programs that support students who are at high risk or have complex needs

10

Indicate the level of knowledge in planning, supporting, organizing, facilitating and directing comprehensive student services programs?

• None
• Low
• Moderate
• High
• Very high

11

Describe your experience in planning, supporting, organizing, facilitating and directing comprehensive student services programs. (This section is required.)
12

Describe how you have demonstrated sensitivity and understanding in delivery of services and support to a diverse workforce and student population (diverse in terms of socioeconomic, cultural, disability, gender identity, sexual orientation, and ethnic background. This section is required.
13

Do you have work experience a California community college or community college system?

• Yes
• No

14

Please indicate a demonstrated ability to articulate a meaningful commitment to the college's identity and mission.
15

Do you have any additional areas of experience that would contribute to successful Student Wellness & Support Services programs, that you would like for us to know?
Required Question