Delivery Manager - Guidewire Claims

Job Responsibilities/KRAs:

The Delivery Manager will be accountable for VM deliveries in the portfolio & will manage large Guidewire Implementation & transformation work for large P&C carrier.

Contribute towards opportunity assessment on work that could support the strategic outcomes.

Will own execution per contract, maintaining & publishing test SLAs/metrics and ensuring those SLAs/metrics are compliant per agreement, managing talent pool.

Understand and align delivery as per soft commitments & Focus on specialized competency development/improvement for the portfolio.

Will critically review the client delivery with respective leads across multiple modules to ensure delivery exceeds client expectations.

Will be responsible for detailed review of various development artifacts - developed code, unit test cases and ensure quality standards are maintained.

Continuously monitor and improve on operational efficiencies as part of delivery process and contribute to new strategic initiatives across the program.

Will closely work with account leadership and onsite leadership to ensure program alignment and make quick adjustments as needed for success of the program.

Collaborate closely with onsite/offshore team and client team to forge successful partnerships for delivery excellence.

Own value addition as part of delivery culture.

Process standardization and focus on mitigation that spans across the workstreams.

Responsible for review and bringing in ideas and options for cost efficiency.

Desired Skill, Experience, Qualifications, Certifications etc.

Overall experience of 15+ years with 4+ years of experience in project/Program management (development or support initiatives), and 4+ years of experience in the role of Delivery Manager.

Domain Knowledge & Experience

Good knowledge & experience on P&C domain.

Good to have P&C domain certifications.

Development Knowledge & Experience

Good knowledge & development experience preferably on Guidewire Claim Center & Policy Center.

Knowledge on Agile methodology.

Leadership Experience

Solid management & leadership experience on development projects and programs. Must be a proven leader with work and people.

Must have good experience on executing projects in managed services & fixed cost model and using waterfall and agile methodologies.

Must have direct exposure to managing clients at US.

Should have good experience in project tracking and good understanding on project management metrics related to Cost, Revenue, Team Strategy, Pyramid structure etc.

Must have good leadership credentials in terms of certification (PMP, ACP, SAFe), training, etc...

Communication & Attitude

Must be enthusiastic, self-motivated to take on challenges at work.

Must be a continuous learner on technology and leadership.

Must be great team player, inspiring and fun loving for people to work with.

Must have great written and oral communication skills since this role will have direct interaction with client teams.

About the Company:

Headquartered in New Jersey, US, ValueMomentum is the largest standalone provider of IT Services and Solutions to Insurers. Our industry focus, expertise in technology backed by R&D, and our customer-first approach uniquely position us to deliver the value we promise and drive momentum to our customers' initiatives. ValueMomentum is amongst the top 10 insurance-focused IT services firms in North America by number of customers. Leading Insurance firms trust ValueMomentum with their Digital, Data, Core, and IT Transformation initiatives.

ValueMomentum is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.

Benefits:

We at ValueMomentum offer you a congenial environment to work and grow in the company of experienced professionals. Some benefits that are available to you are:

• Competitive compensation package.
• Career Advancement: Individual Career Development, coaching and mentoring programs for professional and leadership skill development.
• Comprehensive training and certification programs.
• Performance Management: Goal Setting, continuous feedback and year-end appraisal. Reward & recognition for the extraordinary performers.