*Departmental Promotional* Senior Program Manager - Mental Health

Salary: $45.27 - $58.10 Hourly
Location : Eureka, CA
Job Type: Full-time
Job Number: 24-00340
Department: Department of Health and Human Services
Division: 424 - Mental Health
Opening Date: 03/13/2025
Closing Date: 3/20/2025 11:59 PM Pacific

DEFINITION
**DEPARTMENTAL PROMOTIONAL** SENIOR PROGRAM MANAGER - MENTAL HEALTH

Department of Health & Human Services
Are you interested in making a difference? If so, please consider joining our dedicated team at the Department of Health & Human Services! Children's Behavioral Health Programs have a large impact on young people in our community. The Senior Program Managers are working to support their staff to provide quality, warm and supportive services to youth and families in need.

What You'll Do:

• Program oversite for multiple Children's Behavioral Health programs.
• Supervision of clinical supervisors.
• Relationships and coordination with other providers within the broader Children's system of care.
• Clinical insight and problem-solving.

Where You'll Do It
This position is located at 2440 6th St, Eureka, CA 95501
The typical work schedule is Mon - Fri 8am - 5pm.
DEFINITION

Under direction, provides oversight and programmatic development, coordination and implementation for multiple and/or complex programs or service delivery systems in the Department of Health and Human Services-Mental Health; performs administrative oversight of integrated programs and program support; performs related work as assigned.

DISTINGUISHING CHARACTERISTICS

This class is responsible for the effective implementation of multiple complex programs offering direct services to clients, including program development, and integration of programs and services. Programs may include non-direct services such as training, resource development, and research and evaluation, and client and stakeholder advisory groups. Services may include family intervention, psychiatric crisis services, intensive and habilitative day treatment, individual, group, or family psychotherapy, alcohol and other drug treatment and prevention, and a variety of related support services. This class is characterized by administrative and programmatic responsibilities in addition to staff supervision.
EXAMPLES OF DUTIES

• Plans, organizes and provides day to day direction and supervision of assigned staff providing similar or related multidisciplinary services.
• Administers programs; administers some budget funds and acts as liaison and coordinator in all programmatic areas.
• Establishes and implements framework for implementation of multidimensional programs including coordination of participants and department staff.
• Plans, organizes and provides direction of program support activities including cultural competency, training, and resource development.
• Plans, develops and administers policies and procedures for multiple complex service delivery systems including active participation of community stakeholders and other community groups.
• Interprets and applies state, federal and local regulations in relation to the programs and ensures compliance by both County provided and contracted service providers.
• Recommends the hiring of assigned staff, evaluates employee performance, counsels employees and recommends disciplinary action when necessary.
• Makes or reviews decisions on difficult patient/client assessments and case situations.
• Directs services and treatment in the areas of inpatient and outpatient, adult, child and geriatric psychotherapy, alcohol and other drug therapy and diversion, crisis intervention, and social and rehabilitative services.
• Prepares and directs the data collection and data analysis system and prepares a variety of complex reports using data collected.
• Identifies and utilizes community resources; develops and trains such resources; makes appropriate referrals for patient services.
• Provides information regarding program and client population needs to state groups and the legislature; acts as an advocate for the client population.
• Participates in the department management team; provides consultation to and serves on community advisory committees and other groups including state, federal, County and other local and community organizations.
• May provide coordination for resolution of concerns between branches and integrated programs.
• May oversee or identify program funding sources and prepares grant applications and proposals to secure funding; may oversee or develop statistical information and analyzes data in support of program and planning recommendations.
• Directs the receipt and review of program applications and the determination of eligibility for program participants; personally makes difficult eligibility decisions.
• Prepares or participates in the preparation of the division budget; may monitor budgets and other financial reports.
• Prepares documentation, correspondence and other written materials related to program services; maintains or directs the maintenance of records and files.
• May serve as case coordinator for assigned patients or clients.

QUALIFICATIONS

Knowledge of:

• Principles and techniques of mental health, health and human service program administration and service delivery including developing goals and objectives.
• Supervisory principles and practices, including work planning, direction, evaluation, training, and discipline.
• Federal, state and local laws concerning mental health, health and other human service programs and applicable regulations.
• Principles and practices of community group organizing, effectively soliciting participation and partnerships with consumer and other community groups and representatives. Interviewing and counseling methods and techniques.
• Social and psychological aspects of mental health or substance abuse related problems.
• Principles of community mental health, public health, child welfare and other human services programs.
• Causes and treatment of mental and emotional disorders or alcohol and drug addiction.
• Community agencies and other service providers providing services to the mentally ill and drug and alcohol program clients.
• Funding sources for mental health and related programs and services including fundable services and activities.
• Methods and techniques for evaluating clients' progress.
• Basic budgetary principles and practices.
• Standard office practices and procedures, including the use of common office equipment.
• Business arithmetic and statistical recordkeeping.

Skill in:

• Developing, implementing and administering complex mental health, health or other human services programs.
• Evaluating the effectiveness of programs and services and making necessary changes and improvements.
• Coordinating community work groups, mobilizing community resources, soliciting input and developing implementation plans.
• Collaborating and coordinating services across internal and external systems to DHHS.
• Principles and practices of effective mediation and conflict resolution.
• Planning, organizing, directing, supervising and reviewing the work of assigned staff including multidisciplinary clinical staff.
• Preparing effective treatment plans and working with all age groups of clients/patients and their families.
• Interpreting, explaining and applying laws, regulations and policies related to mental health, health or human services programs.
• Representing the County in contacts with other County agencies, community agencies and the public.
• Preparing clear and concise reports, correspondence and other written materials.
• Maintaining accurate records and files.
• Exercising sound independent judgment within established guidelines.
• Establishing and maintaining effective working relationships with those contacted in the course of the work.

Other Requirements:

• Must possess a valid California driver's license.
• Some assignments may require an appropriate license to practice as a Licensed Clinical Social Worker, Marriage and Family Therapist, Licensed Clinical Psychologist, or Psychiatrist in the State of California.
• In addition, some assignments may require two years post licensure experience providing direct services in a mental health and/or drug and alcohol program.

Desirable Education and Experience:

A typical way to obtain the knowledge and skills outlined above:
Equivalent to possession of a Master's degree with major coursework in social services, counseling, psychology or other appropriate field and five years of experience, including supervisory and/or administrative experience in a mental health or human services program.
WORKING CONDITIONS & ADDITIONAL INFORMATION
ADDITIONAL INFORMATION

HOW TO APPLY

A complete, original application must be filed for each position you are interested in applying for. Applicants must apply online through the County's automated application system at

Applications must be submitted no later than the final filing date and time listed on the job flyer.

It is important that your application shows all the relevant education and experience you possess. Human Resources staff does not consider or review resumes or attachments. Incomplete applications will be rejected.

Please read the job requirements section of the announcement. Be sure you meet these requirements since they will be carefully evaluated during the selection process.

Your performance in any employment examinations will be compared with the performance of others who take the tests. The examination results will be emailed to you as quickly as possible.
SELECTION PROCEDURE

The County utilizes a set of rules to ensure that our hiring processes are fair and equitable. Applications will be screened and those considered qualified will be invited to appear for an oral and/or written examination. Meeting the requirements does not guarantee inclusion into the selection process. Depending upon the number of applications received, the selection process may consist of additional application screening, written and/or practical exam(s), oral interview, or any combination thereof.
FREQUENTLY ASKED QUESTIONS

How long does it take to fill out the application?

• You should allow 30 - 45 minutes to fill out your application.

Can I change my application after submitting it?

• No. Once an application has been submitted, it is final. Applicants may submit a new application with updated information during the filing period if they wish. Only the most recent application submitted will be considered. All other applications will not be considered.

How long until I hear back from you and how can I check for updates on my application?

• You may receive communications regarding your application at different stages of the selection process. Important updates will be sent to the email address listed in your governmentjobs.com account at the time of notification. To ensure you don't miss any critical information, we recommend keeping your email address current and regularly checking both your inbox and junk mail folders throughout the process. You can also log into your governmentjobs.com account at any time to check your application status. If you have any questions about your application's progress, please contact the County of Humboldt Human Resources Personnel Division at 707-476-2349 or personnel@co.humboldt.ca.us.

Will I be informed if I am not selected for an interview / Oral Exam?

• Yes, you will be informed via email if you are not selected for an interview / Oral Exam.

OUR COMMITMENT TO DIVERSITY, EQUITY, AND INCLUSION

Research indicates that individuals in protected classes can be less likely to submit a job application. The County of Humboldt is dedicated to building a diverse, inclusive, and authentic workplace where our employees are free to bring their full selves to work each day in an environment that allows them to reach their full potential. The County Board of Supervisors has made organizational commitments to Diversity, Equity, and Inclusion (DEI) and the County is working to ensure that these commitments are reflected in all we do. The County recognizes that certain populations (BIPOC, Disabled Persons, Veterans, LGBTQIA+ community members, etc.) face systemic and structural challenges which may inhibit their ability to satisfy every requirement of the position. In recognition of these structural and systemic factors, the Human Resources Department understands that experience can be gained in many ways - oftentimes, outside of formal institutions - and strives to take a holistic approach in assessing an applicant's qualifications for a position.

If you're excited about this role but your past work experience doesn't align perfectly with every qualification in the job description, we strongly encourage you to apply.
REASONABLE ACCOMMODATIONS

The County of Humboldt is committed to providing equal access and opportunities in its programs, activities, and employment, and does not discriminate on the basis of mental or physical disabilities. The Human Resources Department is located in the Humboldt County Courthouse, which has an accessible entrance on 4th Street. Accessible parking is available adjacent to the 4th Street entrance and on the 4th Street side of the K Street lot. Special testing arrangements may be made to accommodate disabilities or religious convictions. If invited to an examination and you are in need of a reasonable accommodation, please contact Human Resources immediately at (707) 476-2349 so arrangements can be made.
EQUAL OPPORTUNITY EMPLOYER

The county is an equal opportunity employer. We enthusiastically accept our responsibility to make employment decisions without regard to race, religion or religious creed, color, age, sex, sexual orientation, national origin, ancestry, marital status, medical condition, mental or physical disability, military service, or any other classification protected by federal, state, or local laws or ordinances.
MEDICAL EXAMINATION

A pre-employment medical examination provided by the County may be required upon offer of employment.
OTHER EXAMINATIONS

Some positions also require psychological evaluation and/or extensive background investigation.
LICENSES

Some classifications require possession of valid professional and/or technical licenses. Some classifications may require the possession of a valid California driver's license.
PROBATIONARY PERIOD

Persons appointed to regular County positions serve a probationary period. This is normally six (6) months but could be up to one (1) year. All designated safety employees serve a one-year probationary period.
EMPLOYMENT ELIGIBILITY

It is the County's intention to hire only those workers who are authorized to work in the United States, pursuant to the Immigration Act of 1990. If you are offered employment, you will be required to verify your eligibility to work in the United States. For law enforcement positions you will be required to verify your U.S. citizenship or legalized status.
DISASTER SERVICE WORKERS

All County of Humboldt employees are designated Disaster Service Workers through state and local law (California Government Code Section 3100-3109). Employment with the County requires the affirmation of a loyalty oath to this effect. Employees are required to complete all Disaster Service Worker-related training as assigned, and to return to work as ordered in the event of an emergency.
THE PROVISIONS OF THIS BULLETIN DO NOT CONSTITUTE AN EXPRESS OR IMPLIED CONTRACT. THE COUNTY OF HUMBOLDT RESERVES THE RIGHT TO MAKE NECESSARY MODIFICATIONS TO THE EXAMINATION PLAN IN ACCORDANCE WITH THE HUMBOLDT COUNTY MERIT SYSTEM RULES.
Please Note: Extra Help positions are non-benefitted but may be eligible to purchase health insurance upon meeting the hours worked requirement under the Affordable Care Act (ACA).

RETIREMENT

The County of Humboldt participates in the CalPERS, with both the County and the employee making contributions toward the employee's retirement.

CalPERS Retirement Program:

• Tier I - Prior to 7/5/2012: 2.7% @ 55
• Tier II - Post 7/6/2012: 2% @ 55
• Tier III - Post 1/1/2013: 2% @ 62

Please note that these are the tiers available at the County of Humboldt. Tier determination is made by CalPERS. Please reach out to Personnel if you have questions regarding tier placement.

COMPREHESIVE BENEFITS PACKAGE
Our generous benefits package includes:

• Health Insurance
  • Medical: Multiple plan options available through CalPERS
  • County covers majority of employee premium and contributes to dependent coverage
• Additional Insurance Coverage
  • Dental: Full premium coverage for employees and all dependents
  • Vision: Full premium coverage for employees and eligible dependents
• County-Provided Benefits
  • Life Insurance
  • Longevity Pay
  • Educational Reimbursement
  • Deferred Compensation
  • Employee Assistance Program
  • Bus Pass Program

Optional Benefits
Employees may elect to purchase additional coverage including:

• Supplemental Life Insurance with guaranteed issuance period at time of hire
• Flexible Spending Accounts

VACATION
1 - 3 completed years of service = 12 days (192-hour cap)
4 - 10 completed years of service = 15 days (240-hour cap)
11 - 15 completed years of service = 20 days (320-hour cap)
16 - 20 completed years of service = 25 days (400-hour cap)
21+ completed years of service = 30 days (480-hour cap)

HOLIDAYS
Employees earn 15 paid holidays per year (specific dates as defined in their specific Memorandum of Understanding (MOU)), including 2 personal holidays.

SICK LEAVE
Employees earn 12 sick days per year with an unlimited cap on sick day accumulation.

ADMINISTRATIVE LEAVE
10 days of administrative leave per fiscal year.

PUBLIC SERVICE LOAN FORGIVENESS
The County is a Public Service Loan Forgiveness certified employer.

INCENTIVE PAY
County employees may be eligible for additional incentive pay, such as on-call pay, shift differential pay, locked facility pay, or annual uniform allowance, as defined in their specific MOU.
01

This is a departmental promotional recruitment. Departmental promotional recruitments are only open to current permanent status County of Humboldt employees that are employed within the vacant positions department. Are you a current, County of Humboldt employee and passed your initial probationary period with the County of Humboldt?

• Yes
• No

02

This position requires driving on behalf of the County of Humboldt. Do you possess a current and valid California driver's license?

• Yes
• No

03

Please indicate your highest level of education completed:

• High School Diploma or GED
• Some college
• Associate's degree or 2-year equivalent
• Bachelor's degree or 4-year equivalent
• Master's degree or higher
• None of the above

04

Please indicate your years of experience in a supervisory and/or administrative role in a mental health or human services program.

• None
• Less than 6 months
• 6 months - 1 year
• 1 - 2 years
• 2 - 3 years
• 3 - 5 years
• 5 or more years

05

Please describe your experience in a supervisory and/or administrative role in a mental health or human services program.
06

Any other coursework, training or experience you would like to add that directly relates to this position.
Required Question