Deputy Security Operations Center Manager

General information

Career area
Technology

Work Location(s)
500 Woodward Avenue, MI, 601 S. Tryon Street, NC

Remote?
No

Ref #
19526

Posted Date
04-10-25

Working time
Full time

Ally and Your Career

Ally Financial only succeeds when its people do - and that's more than some clich people put on job postings. We live this stuff! We see our people as, well, people - with interests, families, friends, dreams, and causes that are all important to them. Our focus is on the health and safety of our teammates as well as work-life balance and diversity and inclusion. From generous benefits to a variety of employee resource groups, we strive to build paths that encourage employees to stretch themselves professionally. We want to help you grow, develop, and learn new things. You're constantly evolving, so shouldn't your opportunities be, too?

Work Schedule: Ally designates roles as (1) fully on-site, (2) hybrid, or (3) fully remote. Hybrid roles are generally expected to be in the office a certain number of days per week as indicated by your manager. Your hiring manager will discuss this role's specific work requirements with you during the hiring process. All work requirements are subject to change at any time based on leader discretion and/or business need.

The Opportunity

At Ally, you get a startup feel but experience the benefits of a company that's worked out the kinks and is fulfilling its purpose. We're always evolving and see that as a good thing. From owning our work to seeing its impact in the real world, our team is relentless in finding new ways technology can help make experiences better and help people. We are problem solvers, we value diverse thinking, we support one another, and we challenge ourselves to think bigger in the journey to deliver customer-obsessed tech solutions. To read more about what our tech team does, be sure to visit our tech blog at ally.tech

The Deputy SOC (Security Operations Center) position is a valued member of the Information Protection and Risk Management team. This role has responsibility for managing a subset of the SOC team under the SOC Program Manager, is mainly focused on operations and works closely with other members of the IPRM program to develop and implement a comprehensive approach to the management of security risks.

A primary requirement will be to lead SOC Analysts and ensure proper handling of security events, according to established policies and best practices.

At this time, Ally will not sponsor a new applicant for employment authorization for this position.

The Work Itself

• Provide mentorship to Cyber Security Analysts
• Serve as an escalation point for SOC L2 Cyber Security Analysts
• Function as the liaison between the SOC and other Ally Teams
• Develop reporting and metrics, designed to be shared with the Leadership Team
• Ensure security ticket quality
• Help ensure response playbooks are accurate
• Design and implement SOC training curriculum
• Handle day-to-day operations, maintaining high team morale
• Conduct regular Cyber Security Analyst evaluation sessions
• Ensure Security Events are handled in a timely fashion, according to performance metrics
• Identify and help design new security alerts
• Act as a "change agent" for improving SOC operations

The Skills You Bring

• 5+ years of Cyber Security experience
• Security +, CISSP or equivalent required
• Familiar with Incident Response Procedures and industry best practices
• Takes initiative and proactively solves problems
• Value driven and motivated to succeed
• Excellent organizational skills
• Strong knowledge of SIEM technologies
• Strong knowledge of the MITRE ATT&CK framework
• Excellent written, verbal and interpersonal skills
• Comfortable working as an Incident Handler, if needed
• Ensure SOC Security Analysts adhere to internal policies and procedures

#LI-Hybrid

How We'll Have Your Back

Ally's compensation program offers market-competitive base pay and pay-for-performance incentives (bonuses) based on achieving personal and company goals. Our Total Rewards program includes industry-leading compensation and benefits plus additional incentives that are designed to meet your needs and those of your family so you can get the most out of your career and your life, including:

• Time Away: 11 paid holidays, 20 paid time off days, and 8 hours of volunteer time off, yearly (paid time off is prorated based on start date)
• Planning for the Future: plan for the near and long term with an industry-leading 401K retirement savings plan with matching and company contributions, student loan pay downs and 529 educational save up assistance programs, tuition reimbursement, employee stock purchase plan, and financial learning center and financial coach access.
• Supporting your Health & Well-being: flexible health and insurance options including medical, dental and vision, employee, spouse and child life insurance, short- and long-term disability, pre-tax Health Savings Account with employer contributions, Healthcare FSA, critical illness, accident & hospital indemnity insurance, and a total well-being program that helps you and your family stay on track physically, socially, emotionally, and financially.
• Building a Family: adoption, surrogacy and fertility assistance as well as paid parental and caregiver leave, Dependent Day Care FSA back-up child and adult/elder care days and childcare discounts.
• Work-Life Integration: other benefits including Mentally Fit Employee Assistance Program, subsidized and discounted Weight Watchers program and other employee discount programs.
• Other compensations: depending on the role for which you are considered, you may be eligible for travel allowances, relocation assistance, a signing bonus and/or equity.
• To view more detailed information about Ally's Total Rewards, please visit this link: https://www.ally.com/content/dam/pdf/corporate/ally-total-rewards-snapshot.pdf

Who We Are:

Ally Financial is a customer-centric, leading digital financial services company with passionate customer service and innovative financial solutions. We are relentlessly focused on "Doing it Right" and being a trusted financial-services provider to our consumer, commercial, and corporate customers. For more information, visit www.ally.com.

Ally is an equal opportunity employer committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to age, race, color, sex, religion, national origin, disability, sexual orientation, gender identity or expression, pregnancy status, marital status, military or veteran status, genetic disposition or any other reason protected by law.

We are committed to working with and providing reasonable accommodation to applicants with physical or mental disabilities. For accommodation requests, email us at work@ally.com. Ally will not discriminate against any qualified individual who is capable of performing the essential functions of the job with or without reasonable accommodation.

Base Pay Range : $110000 - $180000 USD

An individual's position in the range is determined by the specific role, the scope and responsibilities of the role, work experience, education, certification(s), training, and additional qualifications. We review internal pay, the competitive market, and business environment prior to extending an offer.

Incentive Compensation: This position is eligible to participate in our annual incentive plan.