Developer
Apply NowCompany: Tata Consultancy Services
Location: Houston, MN 55943
Description:
Skill: Salesforce Developer Sr
Incident Manager Responsibilities:
Salary Range - $110,000-$130,000 a year
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- Good exposure on Development.
- Salesforce admin and platform developer I certification at minimum.
- Nice to have Platform Developer II.
- In depth knowledge and hand on experience of Apex, triggers, Batch and Scheduled jobs, flows, LWC, Aura.
- Able to debug logs.
- Able to support release deployment.
- Should be able to work with BSAs on refining stories and pointing stories.
- Should be able to do solution designing and implementation without much handholding.
- Should know Salesforce best practices.
- Should know apex limits and how to implement them in coding.
- Should focus on less coding more configuration based implementation using flows.
- Should have good knowledge on javascripts.
- API callouts.
- Sharing and visibility/security settings.
- Custom metadata.
- Custom settings.
Incident Manager Responsibilities:
- Overseeing the incident management process and offshore team members involved in resolving the incident.
- Responding to a reported service incident, identifying the cause, and initiating the incident management process.
- Prioritizing incidents according to their urgency and influence on the business.
- Collaborating with the incident management team to ensure that all protocols are diligently followed.
- Logging all incidents and their resolution to see if there are recurring malfunctions.
- Adjusting the incident management process as required to ensure its effectiveness.
- Managing the incident team members by re-assigning workloads and re-scheduling non-urgent tasks.
- Researching: Conducting user research to understand their needs and preferences.
- Prototyping: Creating wireframes, prototypes, and mockups to visualize design concepts.
- Collaborating: Working with cross-functional teams to ensure designs align with product goals.
- Testing: Conducting usability testing and A/B testing to iterate on designs.
- Documenting: Refining and documenting specs.
- Staying current: Keeping up with the latest design trends and tools.
Salary Range - $110,000-$130,000 a year
#LI-NS2