Developer

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Company: Tata Consultancy Services

Location: Plano, TX 75025

Description:

Genesys Cloud CX Developer

-Design and Development experience in Genesys Cloud CX and Genesys Architecture.

-Experience in Genesys Cloud CX administration, configuration and implementation.

-Strong experience Node.JS/ Rest ,SOAP and Genesys APIs.

-Experience creating dashboards for monitoring queue activity, performance and interactions.

-Strong Experience in Gensys Cloud admin and configurations including contact center ,telephony, routing, people and permissions and outbound.

-Experience in Genesys installation and configuration in appFoundry.

-Troubleshooting experiences with the issues in configuring and routing related issues.

Desired skills.:

Experience with Genesys on-prem and understanding of various Genesys components and composer development.

Exposure for Java/J2EE development and API Development /Scripting integration

Genesys Cloud CX certification preferred.

Salary Range- $110,000-$120,000 a year

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