Diagnostic Engineer Technical Leader

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Company: Cisco

Location: San Jose, CA 95123

Description:

Meet The Team:

Join the Cisco Hardware Engineering Team, a group of dedicated experts committed to designing and developing advanced technology that drives global connectivity. As part of this team, you will work alongside innovators, problem solvers, and collaborators to create robust hardware solutions that meet the dynamic needs of modern networks. We value innovation, quality, and collaboration, and are committed to pioneering new technologies that deliver exceptional products, empowering global communication and connectivity. If you're passionate about shaping the future of connectivity, we invite you to be part of our team.

Who You Are:

We are seeking a Hardware Diagnostic Engineer Tech Lead to develop and optimize hardware diagnostic utilities for complex systems, including CPU, memory, Ethernet switches, and high-speed I/O interfaces. This role will also drive hardware data-path offloading initiatives and lead advancements in crypto engine technologies such as PKI and PQC. The ideal candidate will have a strong background in hardware validation, performance optimization, and security, along with experience in technical leadership and cross-functional collaboration.
  • Develop and implement hardware diagnostic utilities for pre-production validation, manufacturing testing, and field troubleshooting.
  • Design and optimize firmware/software solutions for diagnosing CPU, memory, Ethernet switches, and high-speed I/O interfaces.
  • Lead initiatives in hardware data-path offloading, improving efficiency for networking and high-bandwidth applications.
  • Research and develop diagnostic methodologies for cryptographic engines, focusing on PKI and PQC security technologies.
  • Work closely with hardware, software, and firmware teams to define diagnostic strategies and ensure seamless system integration.
  • Provide technical leadership, mentoring junior engineers and establishing best practices in hardware diagnostics.
  • Drive automation of test and validation processes, improving scalability and efficiency.
  • Investigate and resolve hardware/software integration issues, ensuring robust and reliable system performance.
Minimum Qualifications:
  • Master's degree in Electrical Engineering, Computer Engineering or Computer Science with at least 5 years of relevant experience, OR Bachelor's degree in Electrical Engineering, Computer Engineering or Computer Science with a minimum of 7 years of experience in hardware diagnostics, validation, or related fields.
  • 7+ years of experience in programming languages such as C, C++, Python, or Shell scripting, specifically for hardware diagnostics and automation tasks.
  • 7+ years of experience working with Ethernet switches, Network Interface Cards (NICs), or high-speed networking protocols.
  • 5+ years of experience with Linux kernel, device drivers, and real-time operating systems (RTOS).
Preferred Qualifications:
  • Experience with low-level firmware programming and interacting with hardware registers.
  • Expertise in hardware bring-up, debugging, and validation techniques.
  • Experience with JTAG, UART, SPI, I2C, PCIe, and high-speed interconnects.
  • Proficiency in using oscilloscopes, logic analyzers, and protocol analyzers for debugging.
  • Experience with FPGA-based or ASIC-based hardware platforms is a plus.
  • Experience with hardware acceleration for data-path offloading is a plus.
  • Knowledge of PKI (Public Key Infrastructure), PQC (Post-Quantum Cryptography), and security protocols.
  • Experience in integrating cryptographic engines into hardware systems is highly desirable.
  • Experience with revision control systems like Git and CI/CD automation.
  • Strong analytical and troubleshooting skills with a system-level debugging mindset.
  • Ability to mentor and guide junior engineers, establishing best practices in hardware diagnostics.
  • Previous experience in high-performance computing, networking hardware, or security-focused systems.
#WeAreCisco where every individual brings their unique skills and perspectives together to pursue our purpose of powering an inclusive future for all.

Our passion is connection-we celebrate our employees' diverse set of backgrounds and focus on unlocking potential. Cisconians often experience one company, many careers where learning and development are encouraged and supported at every stage. Our technology, tools, and culture pioneered hybrid work trends, allowing all to not only give their best, but be their best.

We understand our outstanding opportunity to bring communities together and at the heart of that is our people. One-third of Cisconians collaborate in our 30 employee resource organizations, called Inclusive Communities, to connect, foster belonging, learn to be informed allies, and make a difference. Dedicated paid time off to volunteer-80 hours each year-allows us to give back to causes we are passionate about, and nearly 86% do!

Our purpose, driven by our people, is what makes us the worldwide leader in technology that powers the internet. Helping our customers reimagine their applications, secure their enterprise, transform their infrastructure, and meet their sustainability goals is what we do best. We ensure that every step we take is a step towards a more inclusive future for all. Take your next step and be you, with us!

Message to applicants applying to work in the U.S. and/or Canada:

When available, the salary range posted for this position reflects the projected hiring range for new hire, full-time salaries in U.S. and/or Canada locations, not including equity or benefits. For non-sales roles the hiring ranges reflect base salary only; employees are also eligible to receive annual bonuses. Hiring ranges for sales positions include base and incentive compensation target. Individual pay is determined by the candidate's hiring location and additional factors, including but not limited to skillset, experience, and relevant education, certifications, or training. Applicants may not be eligible for the full salary range based on their U.S. or Canada hiring location. The recruiter can share more details about compensation for the role in your location during the hiring process.

U.S. employees have to quality medical, dental and vision insurance, a 401(k) plan with a Cisco matching contribution, short and long-term disability coverage, basic life insurance and numerous wellbeing offerings.

Employees receive up to twelve paid holidays per calendar year, which includes one floating holiday (for non-exempt employees), plus a day off for their birthday. Non-Exempt new hires accrue up to 16 days of vacation time off each year, at a rate of 4.92 hours per pay period. Exempt new hires participate in Cisco's flexible Vacation Time Off policy, which does not place a defined limit on how much vacation time eligible employees may use, but is subject to availability and some business limitations. All new hires are eligible for Sick Time Off subject to Cisco's Sick Time Off Policy and will have eighty (80) hours of sick time off provided on their hire date and on January 1st of each year thereafter. Up to 80 hours of unused sick time will be carried forward from one calendar year to the next such that the maximum number of sick time hours an employee may have available is 160 hours. Employees in Illinois have a unique time off program designed specifically with local requirements in mind. All employees also have access to paid time away to deal with critical or emergency issues. We offer additional paid time to volunteer and give back to the community.

Employees on sales plans earn performance-based incentive pay on top of their base salary, which is split between quota and non-quota components. For quota-based incentive pay, Cisco typically pays as follows:

.75% of incentive target for each 1% of revenue attainment up to 50% of quota;

1.5% of incentive target for each 1% of attainment between 50% and 75%;

1% of incentive target for each 1% of attainment between 75% and 100%; and once performance exceeds 100% attainment, incentive rates are at or above 1% for each 1% of attainment with no cap on incentive compensation.

For non-quota-based sales performance elements such as strategic sales objectives, Cisco may pay up to 125% of target. Cisco sales plans do not have a minimum threshold of performance for sales incentive compensation to be paid.

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