Digital Merchandising Program Manager - North America

The global digital channel experiences team develops and executes scalable experiential merchandising programs that engage shoppers to drive awareness, trial, and conversion for third party sales channels across our Metaverse & Wearables portfolio. We are looking for a Digital Merchandising Program Manager for our NA region. This role will partner with our Channel Enablement teams enabling the best customer experience on our partner sites and across the omni channel journey.

Digital Merchandising Program Manager - North America Responsibilities

• Lead and execute digital programs delivering efficiency and scale
• Partner with cross functional teams to create a compelling brand experiences through merchandise presentation (product pages, landing pages, promotions), intuitive category navigation and clear and accurate product information across e-commerce channels
• Build digital merchandising knowledge within the organization by building playbooks and best practices that drive results across the consumer experience
• Contribute to the development of briefs in partnership with Channel Enablement, Channel Sales & Strategy, Integrated Marketing and Product Marketing to inform cross-functional teams for work on digital program requirements
• Collaborate with the data insights team to understand performance and consumer interaction with site content and online shopping experiences
• Share learnings across channels/partners to drive optimizations across multiple workstreams
• Coordinate and manage regularly scheduled reviews of performance of programs across the business to key internal stakeholders to drive continuous improvement
• Identify opportunities to test and drive improvements of digital merchandising programs and marketing messaging
• Continuously research the ecommerce landscape and online competitors, identifying category trends and growth opportunities

Minimum Qualifications

• 7+ years of experience in an ecommerce merchandising, category management or marketing role
• Experience selling online, process improvements, or optimizations resulting in improved sales results
• Experience managing successful cross-functional relationships between merchandising, marketing and business stakeholders alike
• Experience building asset management tools, asset types, and with online third party retail
• Experience with crafting clear and concise, emails, reports and documents for a broad range of stakeholders
• Experience managing time-sensitive projects through to completion while balancing evolving priorities and variety of stakeholders

Preferred Qualifications

• Experience working with third party retail partners

For those who live in or expect to work from California if hired for this position, please click here for additional information.

About Meta

Meta builds technologies that help people connect, find communities, and grow businesses. When Facebook launched in 2004, it changed the way people connect. Apps like Messenger, Instagram and WhatsApp further empowered billions around the world. Now, Meta is moving beyond 2D screens toward immersive experiences like augmented and virtual reality to help build the next evolution in social technology. People who choose to build their careers by building with us at Meta help shape a future that will take us beyond what digital connection makes possible today-beyond the constraints of screens, the limits of distance, and even the rules of physics.

$142,000/year to $202,000/year + bonus + equity + benefits

Individual compensation is determined by skills, qualifications, experience, and location. Compensation details listed in this posting reflect the base hourly rate, monthly rate, or annual salary only, and do not include bonus, equity or sales incentives, if applicable. In addition to base compensation, Meta offers benefits. Learn more about benefits at Meta.

Equal Employment Opportunity

Meta is proud to be an Equal Employment Opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. You may view our Equal Employment Opportunity notice here .

Meta is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, fill out the Accommodations request form .