Digital Merchant

About Role

Ring Concierge is a rapidly growing female-founded fine jewelry company specializing in customized engagement rings and fine jewelry. We are seeking a Digital Merchant to become an integral part of our team. In this role, the Digital Merchant will be responsible for supporting the Merchandising team in managing eCommerce site merchandising and analytics. The ideal candidate is a self-starter and has the ability to multitask in a fast-paced environment.

The Digital Merchant will support the site merchandising and operations functions, ensuring flawless site execution. This role will be responsible for analyzing KPIs in order to recommend digital strategies and enhancements to drive results and the overall success of RingConcierge.com.

Responsibilities

• Develop weekly site strategy and roadmap in collaboration with Merchandising team to drive success of overall brand initiatives
• Analyze KPIs to identify opportunities for increased sales and conversion; effectively present findings and recommendations to leadership
• Analyze competitive landscape to establish digital standards and best practices
• Own PDP standards, setup, maintenance, and optimization, including attribution, images, and copy
• Establish and manage the deliverables of content creators for total site asset needs; recommend photo and styling direction to drive sales and align with brand's aesthetic standards; own and maintain Master Asset Library
• Own navigation and collection page creation and sequencing; optimize taxonomy and on-site search
• Maintain and update all customer-facing copy on website
• Own backend roadmap and deliverables; collaborate with web development team by effectively communicating site enhancement needs
• Own A/B testing roadmap, analyze results, and provide recommended actions
• Conduct continuous site audits for accuracy; proactively identify issues or future enhancements

About You

• Up to date on industry standards and best practices within digital merchandising
• Effective communicator and storyteller. Clear written and verbal communication.
• Self-starter; able to work independently and multi-task when necessary
• Strong attention to detail and ability to manage competing priorities simultaneously
• Ability to think creatively, strategically, and technically

Requirements

• 4-6 years of experience within a digital environment
• Bachelor's Degree or equivalent experience required
• Fluent in digital KPIs
• Proficient in Excel, PowerPoint, Google Analytics, and GoogleSuite
• Experience wireframing a plus

Details - NYC

• Full-time in-person role located in midtown NYC
• Office Hours: 9:00 am to 6:00 pm, with the knowledge that we have a startup culture and your day may extend past listed office hours (with the possibility of weekends during busy season or sales)
• Health, Vision & Dental Insurance for full-time employees
• We offer generous employee discounts on our fine jewelry
• Paid time off, including an additional 3 days off per year for religious observances
• The salary for this position is $95,000 - $110,000 commensurate with experience