Digital Platforms Advisor
Apply NowCompany: Industrial Alliance Insurance and Financial Services Inc. -
Location: Montreal, QC H1A 0A1
Description:
Job Description
A proud member of the iA family for over 40 years, iA Auto and Home Insurance (iAAH) is dedicated to offering general insurance products and services that meet the needs of its customers. We focus on a people-first culture that highlights the talents of our employees and strengthens our team as a whole. Our Marketing and Client Experience team is currently seeking the best Digital platforms Advisor. Ready to take on the challenge and make a difference?
As a Digital platforms Advisor, you will be responsible for identifying, managing, defining, deploying, and measuring digital opportunities and their impacts. You will contribute daily to the evolution of our digital platforms, including both transactional and informational platforms.
Responsibilities
Desired profile
Location(s)
Qubec, Qubec
Other Possible Location(s)
Montreal, Quebec
Company
Industrial Alliance, Auto and Home Insurance Inc.
Posting End Date
2025-05-14
Company Overview
iA Financial Group* is the strength of a company with a human side, with its over 8,000 employees. Together, we have earned the trust of our more than four million clients and 25,000 advisors who have chosen us for their insurance, savings, and wealth management.
With over $200 billion in assets and half a billion invested in technological innovation, we're a key player in the financial services industry in Canada and the United States. The secret to our success? Investing in you, one person at a time. Because, for over 125 years, we have believed that it's by supporting our employees and surrounding ourselves with the most reputable leaders in the industry, we will continue to innovate.
At iA, we're invested in you.
* iA Financial group includes of the following entities: iA Services financiers, iA assurance auto et habitation, iA Gestion prive de patrimoine, PPI Management, Investia, iA Gestion de placements, Prysm, iA Clarington, Michel Rhaume et associs, Garanties Nationales, WGI Manufacturing, WGI Service Plan Division, Lubrico, iA Financement auto
Our Commitment to Diversity and Inclusion
At iA Financial Group, we support and celebrate diversity. We strive to provide a workplace that is recognized as inclusive for all, regardless of ethnic origin, nationality, language, religious beliefs, gender, sexual orientation, age, marital status, family situation, or physical or mental disability.
Please note that if you need help or assistance to make the recruitment process more accessible for you, please Contact us here. Someone from our team will be happy to assist you with your needs.
A proud member of the iA family for over 40 years, iA Auto and Home Insurance (iAAH) is dedicated to offering general insurance products and services that meet the needs of its customers. We focus on a people-first culture that highlights the talents of our employees and strengthens our team as a whole. Our Marketing and Client Experience team is currently seeking the best Digital platforms Advisor. Ready to take on the challenge and make a difference?
As a Digital platforms Advisor, you will be responsible for identifying, managing, defining, deploying, and measuring digital opportunities and their impacts. You will contribute daily to the evolution of our digital platforms, including both transactional and informational platforms.
Responsibilities
- In collaboration with the Product Manager (PM), define business needs to achieve the performance objectives of digital platforms (client portal, online quotes, website).
- Prioritize needs based on business value and benefits.
- Represent the vision and strategic directions of the digital client experience to internal teams.
- Develop, manage, and prioritize the digital platform roadmap initiatives.
- Coordinate business needs analysis in collaboration with relevant departments.
- Ensure an end-to-end view of a simplified, seamless, and consistent customer experience.
- Share initiative results and provide actionable recommendations.
- Identify and interpret key success indicators (KPIs).
- Propose and contribute to user testing initiatives to understand customer expectations and needs.
- Provide regular updates to management on the progress and performance of projects under your responsibility.
Desired profile
- Bachelor's degree in Business Administration, Marketing, E-Commerce, or any other relevant discipline.
- 5 to 7 years of relevant experience in a similar role.
- Proven experience in digital product management.
- Strong knowledge of digital tools, e-commerce, and performance metrics.
- Excellent interpersonal skills and ability to build positive, lasting relationships.
- Strategic thinker with strong influencing skills.
- Agile mindset, curiosity, and openness to experimentation.
- Demonstrated leadership, autonomy, and initiative.
- Results- and solutions-oriented approach.
- Solid understanding of Agile project management methodologies.
- Advanced level of French and intermediate level of English is essential, as the role requires frequent collaboration with both French and English-speaking vendors across Canada and occasional participation in daily meetings conducted in French and/or English.
- Knowledge of the property and casualty insurance industry (an asset).
- Experience in business analysis (an asset).
Location(s)
Qubec, Qubec
Other Possible Location(s)
Montreal, Quebec
Company
Industrial Alliance, Auto and Home Insurance Inc.
Posting End Date
2025-05-14
Company Overview
iA Financial Group* is the strength of a company with a human side, with its over 8,000 employees. Together, we have earned the trust of our more than four million clients and 25,000 advisors who have chosen us for their insurance, savings, and wealth management.
With over $200 billion in assets and half a billion invested in technological innovation, we're a key player in the financial services industry in Canada and the United States. The secret to our success? Investing in you, one person at a time. Because, for over 125 years, we have believed that it's by supporting our employees and surrounding ourselves with the most reputable leaders in the industry, we will continue to innovate.
At iA, we're invested in you.
* iA Financial group includes of the following entities: iA Services financiers, iA assurance auto et habitation, iA Gestion prive de patrimoine, PPI Management, Investia, iA Gestion de placements, Prysm, iA Clarington, Michel Rhaume et associs, Garanties Nationales, WGI Manufacturing, WGI Service Plan Division, Lubrico, iA Financement auto
Our Commitment to Diversity and Inclusion
At iA Financial Group, we support and celebrate diversity. We strive to provide a workplace that is recognized as inclusive for all, regardless of ethnic origin, nationality, language, religious beliefs, gender, sexual orientation, age, marital status, family situation, or physical or mental disability.
Please note that if you need help or assistance to make the recruitment process more accessible for you, please Contact us here. Someone from our team will be happy to assist you with your needs.