Director | Construction

The Director | Construction at ASG is responsible for the supervision of managers and the business oversight of an assigned region or discipline. This position will serve as a primary Point of Contact (POC) for clients, facilitating customer communication during the lifecycle of projects and other day-to-day activities of the organization, and ensuring that the organization is managed and performing efficiently and effectively.

What we're looking for:

Honesty - You will be working in a team that relies on honesty and transparency to achieve our goals and deliver quality results.

Accountability - We expect all employees to take accountability for their behaviors & actions while working at ASG to create a safe & professional work environment.

Integrity - As a company, we are committed to integrity and excellence in our industry, and we seek candidates who share our vision and passion.

Respect - Respect and professionalism are core values for this role, as you will be interacting with customers, partners, and colleagues from different cultures and backgrounds.

What we offer:

Pay Scale: $110,000-$130,000

Benefits & Perks:

• Comprehensive benefits plan including Medical, Dental, and Vision.
• 401(k) with company match
• 18% Verizon Wireless discount (primary line only, excludes unlimited plans)
• Extensive voluntary benefit options including Pet Insurance, Aflac plans & Legal plans
• Remote and/or hybrid work schedules
• Gym/Exercise Facility Reimbursement through qualifying medical plans
• Generous paid time off and 8 company-paid holidays (plus 1 floating holiday)

What you'll do: (Including, but not limited to):

• Find and bring on contractors required to do the job
• Ensure that all service delivery milestones are met and drive adherence to the prescribed schedule by working with Operations
• Communicate with the Customer at critical milestones in the Service Delivery cycle, make sure that the Customer knows the status of their order, what will happen next by hosting updates as needed, and providing required reports to the client
• Perform customer outreach including collecting existing inventory, services, and technologies they currently utilize; review new available technologies and determine best solution based on customer requirements
• Assist in writing content for customer transition plans and related documents to identify their specific network requirements; advise agencies on options as well as transition planning activities
• Use working knowledge of telecommunications transition projects to work with the Operations Managers to define business requirements
• Update spreadsheets and databases as required to maintain customer and vendor SPOC, email, phone number, and site information
• Track QA/QC review provided by operations and construction teams
• Identify and solve problems that could prevent service dates from being met

What you'll need:

General

• Minimum of 5 years of experience within the discipline required
• 5+ years of related experience in the telecom industry with a general understanding of products/standards
• PMP is a plus
• Requires in dept knowledge of telecommunications, Outside Plant, Construction, Fiber Restoration, and Splicing/testing

Technical

• Proficient in Microsoft Office suite

Desired Skills

• Requires excellent communication and customer service skills
• Highly organized with superior attention to detail
• Self-motivated and able to work independently
• Proficient with Microsoft Office suite
• Excellent analytical, decision-making, and problem-solving skills

Job Type: Full-Time - Salary (Exempt)

Your Working Environment:

• General office environment and field working conditions to oversee project progress. Travel daily to job sites within a local geographic area (90%). On occasion, for special projects, or to attend company approved meetings, travel outside the normal area will be required (10%). The typical work schedule is based on the client's needs, including various time zones covering the United States.
• May require travel and some weekends.
• Transportation to out-of-town jobsites provided.

Your Physical Requirements:

• This is a safety-sensitive position.
• Walking, standing, driving, and travel

Equal Opportunity Employer

ASG is proud to be an equal opportunity employer and provides consideration for employment to all qualified applicants without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity, gender expression, or any other characteristic protected by federal, state, or local anti-discrimination laws.

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