Director, Credit Underwriting 1

The Company

PayPal has been revolutionizing commerce globally for more than 25 years. Creating innovative experiences that make moving money, selling, and shopping simple, personalized, and secure, PayPal empowers consumers and businesses in approximately 200 markets to join and thrive in the global economy.

We operate a global, two-sided network at scale that connects hundreds of millions of merchants and consumers. We help merchants and consumers connect, transact, and complete payments, whether they are online or in person. PayPal is more than a connection to third-party payment networks. We provide proprietary payment solutions accepted by merchants that enable the completion of payments on our platform on behalf of our customers.

We offer our customers the flexibility to use their accounts to purchase and receive payments for goods and services, as well as the ability to transfer and withdraw funds. We enable consumers to exchange funds more safely with merchants using a variety of funding sources, which may include a bank account, a PayPal or Venmo account balance, PayPal and Venmo branded credit products, a credit card, a debit card, certain cryptocurrencies, or other stored value products such as gift cards, and eligible credit card rewards. Our PayPal, Venmo, and Xoom products also make it safer and simpler for friends and family to transfer funds to each other. We offer merchants an end-to-end payments solution that provides authorization and settlement capabilities, as well as instant access to funds and payouts. We also help merchants connect with their customers, process exchanges and returns, and manage risk. We enable consumers to engage in cross-border shopping and merchants to extend their global reach while reducing the complexity and friction involved in enabling cross-border trade.

Our beliefs are the foundation for how we conduct business every day. We live each day guided by our core values of Inclusion, Innovation, Collaboration, and Wellness. Together, our values ensure that we work together as one global team with our customers at the center of everything we do - and they push us to ensure we take care of ourselves, each other, and our communities.

Job Description Summary:
Position Summary: PayPal is committed to protecting our customers and our company from fraud, financial crimes and reputational harm through robust holistic risk management processes. The Global Financial Crimes & Customer Protection (GFCCP) organization is comprised of specialized teams dedicated to developing and implementing effective policies, advanced analytics and thorough investigative processes that consider the risks posed by PayPal's products, customers, transaction volumes and jurisdictions in which PayPal operates. GFCCP is seeking a dynamic and experienced leader to develop an overarching strategy to elevate the processes by which we evaluate complex risks of new and existing merchants across risk disciplines with a focus on consolidating review steps, documentation requests and risk management toolkits. This leader will also provide ongoing support for our most complex merchant opportunities globally, working in close alignment with Sales leaders, product specialists and compliance leadership to responsibly enable the business while protecting the company.
The successful candidate for this position will be a seasoned risk and underwriting professional with the ability to work seamlessly across multiple teams to define effective and efficient onboarding processes, ongoing review requirements and overall control frameworks to support critical projects across risk disciplines (including fraud, financial exposure, financial crimes, reputational and legal risks, among others). This includes bringing together appropriate parties across the compliance, legal, sales and marketing, product and analytics functions to holistically evaluate industry-specific risks and mitigation strategies to enable responsible business growth. The successful candidate will ultimately set global standards aimed at establishing holistic risk management strategies across the company.
This role requires deep expertise in merchant underwriting and the payments ecosystem, exceptional organizational skills, the ability to communicate across all levels of the organization and proven ability to influence change within a complex and fast-paced organization.

Job Description:

Position Responsibilities:

• Create and implement cross-functional coordination and engagement strategies to drive key business enablement initiatives, including revising merchant risk deal guidance, instrumenting in appropriate tools and developing cross-skilling initiatives to further efforts to manage risk across multiple dimensions
• Work closely with second line Financial Risk Oversight teams to help implement risk appetite statements and metrics, escalation and approval paths to optimize for effectiveness and efficiencies in managing risks of both front and back book merchants
• Provide subject matter expertise and tailored deal guidance for complex global merchant onboarding opportunities, including briefings for senior leadership and direct merchant advisory discussions where appropriate
• Support the growth, development and ongoing education for the broader underwriting team executing against deal guidance and program implementation strategies
• Identify control opportunities for new and existing industry verticals or capabilities
• Partner with technology teams to oversee requirements and the development of tools to support enhanced risk reviews and decision-making

Requirements:

• 10+ years of experience in underwriting and risk management in the payments industry
• 5+ years of leadership experience, including managing teams of 10 or more people
• Excellent analytical skills and ability to identify and mitigate risk
• Strong communication and interpersonal skills, with the ability to build relationships and influence others
• Extensive knowledge of industry regulations and compliance requirements
• Experience with complex merchant underwriting, including deal structuring and risk assessment
• Experience working with external stakeholders, including financial partners and

• Proven ability to navigate a continuously changing global regulatory ecosystem
• Exceptional interpersonal and influencing skills, with the ability to partner effectively at multiple levels and across disciplines
• Proven ability to exhibit agility in navigating from current state to proposed solutions
• Exceptional written and oral communication skills
• Experience creating and delivering presentations to executive audiences, regulators/external stakeholders
• Proven ability to execute in a fast paced and deadline driven environment

Additional Job Description:

Subsidiary:
PayPal

Travel Percent:
0

PayPal is committed to fair and equitable compensation practices.

Actual Compensation is based on various factors including but not limited to work location, and relevant skills and experience.

The total compensation for this practice may include an annual performance bonus (or other incentive compensation, as applicable), equity, and medical, dental, vision, and other benefits. For more information, visit https://www.paypalbenefits.com.

The U.S. national annual pay range for this role is
$118700 to $246290

For the majority of employees, PayPal's balanced hybrid work model offers 3 days in the office for effective in-person collaboration and 2 days at your choice of either the PayPal office or your home workspace, ensuring that you equally have the benefits and conveniences of both locations.

Our Benefits:

At PayPal, we're committed to building an equitable and inclusive global economy. And we can't do this without our most important asset-you. That's why we offer benefits to help you thrive in every stage of life. We champion your financial, physical, and mental health by offering valuable benefits and resources to help you care for the whole you.

We have great benefits including a flexible work environment, employee shares options, health and life insurance and more. To learn more about our benefits please visit https://www.paypalbenefits.com.

Who We Are:

Click Here to learn more about our culture and community.

Commitment to Diversity and Inclusion

PayPal provides equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, pregnancy, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state, or local law. In addition, PayPal will provide reasonable accommodations for qualified individuals with disabilities. If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at talentaccommodations@paypal.com.

Belonging at PayPal:

Our employees are central to advancing our mission, and we strive to create an environment where everyone can do their best work with a sense of purpose and belonging. Belonging at PayPal means creating a workplace with a sense of acceptance and security where all employees feel included and valued. We are proud to have a diverse workforce reflective of the merchants, consumers, and communities that we serve, and we continue to take tangible actions to cultivate inclusivity and belonging at PayPal.

Any general requests for consideration of your skills, please Join our Talent Community.

We know the confidence gap and imposter syndrome can get in the way of meeting spectacular candidates. Please don't hesitate to apply.