Director Department

At The Jewish Board, we dont just make a difference we make a bigger difference as we serve 45,000 New Yorkers every year. Join our dedicated team thats been helping communities across New York City for almost 150 years and see just how big of a difference you can make.

Reasons youll love working with us:

• If you have a particular age range or population youre interested in working with,you can find your niche here.Our clients and staff areas diverse as the citywe work in, and include people of all cultures, religions, races, gender expressions, and sexual orientations.
• Were committed to supporting yourcareer developmentby encouragingmobility and advancementacross different program types and jobs.
• With 70 locations throughout the five boroughs, you canwork close to where you live.
• 15 vacation days and generous paid holidays will help you achieve a healthywork/life balance.
• We offer anexcellent benefits packagewith affordable, high-quality health and dental insurance with low co-pays.
• Youll receiveongoing supportthrough high-quality supervision, specialized trainings from our Continuing Education team, and an education benefit.

How you can make a bigger difference:

PURPOSE:

The Jewish Boards Adult and Family Residential Division supports residents living with serious mental illness to remain stably housed in the community, with as much independence as possible. Using a non-judgmental, trauma-informed approach, staff guide residents to create and meet personalized recovery goals, to stabilize their mental health, to develop independent living skills, and to plan effectively to be able to live in a healthy and secure apartment in the community. Our work is guided by principles that emphasize the critical importance of safe and stable housing, utilize a culturally competent and anti-racist lens, and respect the dignity and legitimacy of each individuals journey.

POSITION OVERVIEW:

The Director provides administrative and clinical supervision.All responsibilities are carried out in accordance with the standards of regulatory agencies and of The Jewish Board.Work schedule may include rotating shifts and on-call service.

KEY ESSENTIAL FUNCTIONS:

PROGRAM SUPERVISION

• Ensures overall clinical, operational and fiscal oversight of assigned programs
• Assists programs in utilizing established, effective interventions to achieve defined, meaningful outcomes
• Provides leadership and vision to assist programs in achieving goals; continually improving performance and meeting challenges proactively and effectively
• Ensures that programmatic systems are in place to meet all client safety and service needs, including the safety and service needs of children residing in the shelter
• Ensures service delivery and program operations are in compliance with regulatory requirements and standards
• Provides individual and group clinical and task supervision to staff, conducts performance evaluations
• Takes the lead in recruitment, hiring, discipline, and other personnel matters with program staff
• Ensures that physical facilities/sites meet appropriate safety and aesthetic standards and thatmonthly fire drills with the clients are completed
• Conducts regular apartment inspections.
• Ensures that appropriate training and supervision is provided to all staff; develops and provides training
• Develops and implements new programs, projects and initiatives
• Available and on-call 24/7 to assist in managing and responding to urgent situations and client crises

ADMINISTRATIVE OVERSIGHT

• Provides overall administrative oversight forof assigned programs.
• Maintains census for programs and oversees program intake and discharge activities
• Ensures that all deliverables from Jewish Board and OMH are met.
• Ensures compliance with internal Jewish Board policies and procedures
• Maintains adherence to program budgets and maintains programs fiscal viability
• Collaborates with Program Directors and other Jewish Board programs/departments to solve problems/issues
• Utilizes data to inform planning, service delivery and overall management
• Participates in agency and external committees and initiatives and coalitions
• Works collaboratively with fellow Program Directors of other Jewish Board programs
• Provides leadership and direction to staff including the development of talent
• Ensures that quality of care and high clinical standards are met (as evidenced by independent program reviews, positive client outcomes and low numbers of adverse events)
• Acts as a strong steward of agency resources as evidenced by programs meeting productivity and utilization goals as well as delivering financial results in line with budget
• Responsible for approval of administrative forms and reports including monthly billing information, weekly staff timesheets, petty cash and monetary disbursements to clients.

CORE COMPETENCIES for the position include:

• Knowledge of and experience with the operation of housing and supportive housing programs.
• Excellent track record as a supervisor, ability to motivate staff, build teams, and retain employees
• Strong verbal and written communication skills
• Ability to understand and appreciate the broader issues of politics, funding, and reputation of the agency while retaining attention to detail
• A problem-solving orientation, resourcefulness, resilience
• Ability to travel to visit resident apartments when needed

EDUCATIONAL / TRAINING REQUIRED (List all that is required to achieve this position):

• LCSW, MSW, or other clinical qualification preferred; MPA, MPH, or related degree will be considered.
• At least two years of supervisory experience in residential services or related human services programs

ADDITIONAL QUALIFICATIONS NEEDED

• Substantial experience in working with serious mentally ill population.
• Understanding of trauma informed care.
• Understanding of co-occurring mental illness and substance abuse addiction.
• Compassion and respect for vulnerable individuals
• Patience and understanding for the sometimes slow process of stabilization and recovery

COMPUTER SKILLS REQUIRED

• Familiarity with working in Windows environment
• Ability to utilize Adaptive Budget Software, Excel, and other programs utilized by the Jewish Board as part of the budget process
• Ability and willingness to learn new systems and application software

VISUAL AND MANUAL DEXIERITY:

• Able to read data and documents, including spreadsheets, reports and Electronic Health Records in printed form and on computer screens.
• Able to input data into relevant systems
• Limited applications of manual dexterity and hand-eye coordination.

WORK ENVIRONMENT / PHYSICAL EFFORT

• Ability to travel in the community to visit facilities and scattered-site apartments
• Ability to travel to Jewish Board HQ for meetings
• Willingness to attend occasional out of town trainings, symposiums, and conferences

We respect diversity and accordingly are an equal opportunity employer that does not discriminate on the basis of race, color, creed, religion, national origin, alienage, citizenship status, age, disability, sex, gender, gender identity or expression (including transgender status), sexual orientation, marital status, partnership status, veteran status, genetic information, or any other status protected by applicable federal, state, or local law.

This applies with respect to recruiting, hiring, placement, promotion, transfer, training, compensation, termination, assignments, benefits, employee activities, access to facilities and programs, and all other terms and condition of employment as well as general treatment during employment.

We will endeavor to make a reasonable accommodation to the known physical or mental limitations of qualified employees with disabilities, without regard to any protected classifications, unless the accommodation would impose an undue hardship on the operation of our business. Any employees who need assistance to perform their job duties because of a physical or mental condition should contact human resources.